All reviews

Rating Breakdown

  • 5
    91% (295 ratings)
  • 4
    2% (8 ratings)
  • 3
    2% (6 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2023

Dealinwith these guys is very easy and effortless , the app runs very well and i use this for both my stores and never had any issues , Nejla is very helpfull

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, We're absolutely thrilled to hear that you've had such a positive experience with our Easy Redirects app on both of your stores. Your feedback really brightens our day! We're delighted to know that our team, especially Nejla, has been able to assist you promptly, making the process seamless and effortless. Your satisfaction is our top priority and having such encouraging feedback motivates us to provide even better service. Please continue to reach out if you need more help. Thanks again for taking the time to share your experience. Your support truly means a lot to us. Best Regards, Team Shop Circle

5 / 5 Share

July 3, 2023

Just installed a couple of days based on the recommendation of a developer. Seems easy to work with so far. Had a query about using wildcards (*) which Tarik helped resolve quickly. Looking forward to using the app more in the coming weeks. Old Path: /section.php/160/1/guan-yin-wang-guan-yin-king/b30b98aeb2bd7325aef98a91e5266100 ---> Wildcarded to: /section.php/160/1/guan-yin-wang-guan-yin-king/* Target: /collections/tie-guan-yin-oolong-teas

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! It's great to hear that you've chosen Easy Redirects and are finding it smooth to work with. We also appreciate your kind words about Tarik - our team is always here to support you. Your experience with wildcards is also very valuable for us and will help us further fine-tune the app. We hope that as you continue to use the app over the coming weeks, it consistently meets and exceeds your expectations. Thanks so much for taking the time to share this feedback. As always, should you have any more queries, do not hesitate to reach out. Best, The Shop Circle Team

5 / 5 Share

May 24, 2023

Great support and very kindly people! Also, the app is great and very useful. I use this app usually and I am so happy

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! We're over the moon to hear that you're happy with our Easy Redirects app and the support from our team. It's really heartwarming to know that we're providing a useful tool for your business! We appreciate the 5-star rating, your kind words, and you taking the time to share your positive experience. Have you discovered any favorite features yet? As always, if there's anything else you need, don't hesitate to reach out. Your feedback is critical to us continuing to improve and serve you better. Best wishes, The Shop Circle Team

5 / 5 Share

May 16, 2023

Great support! We had a question and they helped us. The app has good features and their customer support is really good. 5 stars! Thank you

Using app

Over 4 years

Total reviews

5

Average rating

4.2

Developer Reply

We're thrilled to hear that you had a positive experience with our app's features and our customer support team. Support is something we place immense importance on and we're truly happy when we make our users feel satisfied. Knowing that we could help with your query makes our day. Thank you so much for the 5-star rating, it means the world to us. Please continue to reach out if you have any more questions in the future. Best regards, The Shop Circle Team

4 / 5 Share

May 3, 2023

Best App and helpful support, Our store working in fashion and this app helping us resolve all 404s issues

Store

SUTRA

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello, We're overjoyed to hear that Easy Redirects has been successful in resolving all 404s issues for your fashion store! It's great to know that our app is the best for you and that our support team has been of assistance. If you have any other suggestions or ways we can further assist you, please feel free to share. Your feedback plays a crucial role in helping us enhance our app and service. Thank you for your high rating and for being a part of our community. Best, Shop Circle team

1 / 5 Share

Feb. 1, 2023

Tried to do a simple redirect today and said the existing URL was not recognised. This clearly does not work very well.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

We're really sorry to hear about your experience with Easy Redirects not meeting your expectations. The issue you encountered with the existing URL not being recognized isn't typically what our customers face. We understand how frustrating it can be when things don’t work as expected. We want to make things right and provide a solution to your problem. Our support team is dedicated to helping troubleshoot and resolve any issues you face. We'd be grateful if you could get in touch with us again - we assure you our team will be reaching out soon. Your feedback matters as it helps us further improve the app and the service we provide. Thank you for taking the time to share your experience. Best Regards, Shop Circle Team

3 / 5 Share

Nov. 5, 2022

I don't think the redirects that are presented and fixed are completely wright. So I only use it to get a notification about what is wrong so I can correct it myself.

Using app

23 days

Total reviews

10

Average rating

4.4

Developer Reply

hi - thanks for your review. Our support team has emailed you to help you resolve the issue. Best Eastside Co

1 / 5 Share

Oct. 28, 2022

I used this app to redirect a page to another page and even though it says URL created, it does not redirect.

Using app

4 months

Total reviews

19

Average rating

3.6

Developer Reply

Hi Thanks for your review. Our app support team emailed you to help explain how the app works but haven't heard anything back from you. Hopefully hear back from you soon so we can get it up and running. Best Eastside Co

5 / 5 Share

Oct. 31, 2022

We've set the app up in our store but there is an issue with the wildcard redirects and they are working quite well. We managed to lower our 404s with a custom page. We've had issues but it turned out not be the app that had issues, but Shopify itself having these issues.

Store

travSIM

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you very much for sharing your experience with our Easy Redirects app and for giving us a 5-star rating. It's great to hear that you've successfully managed to set it up and lower your 404s with a custom page. We're sorry to hear about the issues you encountered, though it's a relief to know they were not caused by our app. Nonetheless, if you experience any issues in the future, please don't hesitate to reach out – our support team is ready and eager to help you. Thank you for choosing Easy Redirects, and we appreciate your feedback as it helps us to continue delivering the best service possible to our users. Best Regards, The Shop Circle team

5 / 5 Share

Sept. 19, 2022

The App has been unable to get in these days, whenever I open the App, it always shows that the response time of redirects.eastsideco.io has timed out How to solve this problem? I can't find the interface to contact customer service, so I can only comment here, I hope it will be solved as soon as possible, thank you!

Store

Weisen

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Thanks for your review and for flagging the issue you described. I've spoken to our support team - they're looking into it now and will resolve it as soon as possible. Best wishes Eastside Co

5 / 5 Share

Sept. 14, 2022

Great App, Was worried about the 301 redirects and track 404 errors with migration to Shopify, easy redirects made it easy to resolve both issues. The support is been fantastic from Amrinder. Thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there thanks so much for the great review of the app and our support team - very much appreciated. Kind regards Eastside Co

5 / 5 Share

June 10, 2022

I used this application to establish redirects for our new shopify store. The product worked flawlessly and was quick to use.

Using app

11 days

Total reviews

10

Average rating

4.4

Developer Reply

Thanks very much for the great review, we really appreciate it! Best Eastside Co

1 / 5 Share

May 20, 2022

I did not find this app helpful. It listed all 404 errors, but did not tell us where they were living on our site. So, it was difficult to figure out where I should redirect or how to update the content. Additionally, I tried using their support feature three times. I got an autoresponse two out of three times, but never received an actual response.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We're really sorry to hear that you didn't find our Easy Redirects app helpful and faced issues with our support response. Understanding the whereabouts of the 404 errors on your site is crucial and we apologize for any inconvenience caused. We assure you, we’re working on real solutions to improve our customer support service. As your experience is far from what we aim to provide, we would like to make it right. Our support team will be in touch with you soon to offer assistance and resolve any problems. Your feedback is important to us in providing the best possible service to all our users. Best Regards, The Shop Circle Team

5 / 5 Share

May 18, 2022

This App is simple and easy to use and does exactly what it says, cleanly and elegantly. They provide great almost instant support... great value for money

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your smashing review! We're glad you're happy with the app. Best Eastside Co

5 / 5 Share

May 8, 2022

Thank you Amrinder for your much appreciated help in such an important step of bringing our new site online. I´m sure we would have lost years of SEO work had we not invested in the free and paid scheme. It´s so easy once you get the hang of it.

Store

vis24

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and we're delighted that the app is helping improve your SEO on your new store. Kind regards Eastside Co

5 / 5 Share

April 26, 2022

Simple and easy to use, I needed to simplify some of the Shopify url's and this allowed me to do so easily. Highly recommended.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great review and we're glad you've found the app useful so far! Kind regards Eastside Co

5 / 5 Share

Feb. 7, 2022

I had been working on my google ads and realized I had many, many broken links so my customers were seeing things like page not found etc!! Really kills time on site and conversions. Someone mentioned the Easy Redirects app. I downloaded it but just had a hard time grasping the terminology and how to fix (redirect) my broken urls. Easy Redirects customer service rocks!! They stuck with me and my ongoing questions until the light bulb came on! I now have a much better understanding on how negatively broken urls can impact a store and thankfully NOW I'll be able to fix them before I lose too many potential customers!! Thank you Corin, and everyone at Easy Redirects!

Using app

7 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi there What a great review - thanks for taking the time to write it, and we're really pleased that the app has helped you get on top of your page errors - and that you've learnt some SEO skills along the way! Best Eastside Co

5 / 5 Share

Feb. 2, 2022

Extremely helpful to keep on top on 404s, considering all of our new launches and colourways. Automated email alerts very useful and nice, straightforward app.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi Thank you for taking the time to review the app; we're really happy that it's helping you manage your page errors and redirects. Best Eastside Co

5 / 5 Share

Dec. 28, 2021

I've used Easy Redirects from the beginning of my Shopify site six years ago. It's efficient and worth every penny!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi - thanks for your review of the app! We're glad you've found it so useful over the years. Best Eastside Co

5 / 5 Share

Dec. 23, 2021

This is one of those apps that just works. It does what it's supposed to. It makes a little easier. If only they were all like that...

Using app

Over 3 years

Total reviews

14

Average rating

4.7

Developer Reply

Hi there Thanks for your review of our app! We're glad we could take away the hassle of managing your redirects. Best wishes Eastside Co