404/301 SC Easy URL Redirects
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Wanted to redirect traffic from an old page to a new page and this worked great. Took me all of 2 minutes to install, hide the old page, (so I could optionally bring it back later,) and set up the single redirect in the app.
Hi - thanks for taking the time to write a review of our app, and we're pleased you found it so easy to use! Best Eastside Co
Love this app! It is a must have when you are replatforming to Shopify from another platform. Very easy to use for the redirects, and the 404 monitoring was extremely important as we were getting started! You can easily fix the 404s and it sets up a redirect, and will alert you when you have new 404s.
Thanks for the review - you summed up the app beautifully as well. Glad it was helpful for your migration! It should make managing your 404s in future really easy too. Best regards Eastside Co
Great tool! I don't need it all the time, but will use it every few months to find and fix 404's. I wish I had used it immediately after a migration.
Thanks for the review! You're right, the app is useful during platform migrations. The premium version also keeps track of your 404s for you, so worth considering. Best Eastside Co
Horrible app. The concept is good but the execution is horrible. I've been trying to do a CSV upload test with only 10 products, and got an error message like 8 times! What a waste of time this is.
Hi there I'm sorry you've experienced some frustration with the app. Please respond to the email from our support team - they'll get it sorted for you. If you could consider reviewing your review if our team are able to resolve this to your satisfaction, that would be great. Best Eastside Co
Hi, it's been a helpful app. I have a question though - since you can't exports the redirects from the app and import them to the native Shopify URL redirects, once they are created in the app - do they automatically go to the URL redirects too?
Hi there Thanks for your review. Regarding your question, I have passed this to our support team who have now made contact via email. Best Eastside Co
It's been a helpful app so far, however, I can't seem to find a way to export the redirects. Is there any way to export an CSV file, for example?
Hi there, Thanks for your feedback. Unfortunately what you're trying to do is not possible through the app. However you can do it by going to: Online store > Navigation > Url redirects Our support team have also sent you a message to reiterate this. Hope it helps! All the best Eastside Co
Fantastic. Perform perfectly and the customer Service is so prompt. I had need help and they has solved all my issues
Hi Thank you so much for taking the time to leave us a 5 star review - it really is appreciated. Kind regards Eastside Co
Service is great, but it does not supersede the shopify limitations on the /services. I try to keep the service, but unfortunately, it does not help me on what I need to do. This is why I bought your premium service.
Hi, Thanks for getting in touch. I understand you've now had a dialogue with our support team about the issue you're having. Unfortunately redirecting from /services is something that cannot be done on Shopify. The following is taken from a Shopify help page: "You can't redirect URLs that begin with the following prefixes: /apps, /application, /cart, /carts, /orders, /shop, or /services." I'm really sorry we were unable to fix this for you but it's something that isn't in our control. Best wishes Eastside Co
Instant live chat customer support and fixed my problem very quickly. Would recommend to anyone trying to do wildcard SEO redirects!
Thanks for your review! Glad that you've found the app and our team to be useful. All the best Eastside Co
Used the bulk redirect feature and it worked great. Thanks for creating such a great app! Even easier than using Wordpress.
Hi Thanks for the kind words and the 5 star review! Very much appreciated. Best regards Eastside Co
I have installed in my store and today it has not worked, it throws error 500 and due to timezone difference have not received response
Thanks for your review, and sorry you've been having issues installing the app. Our support team work 9am to 5pm UK time - I'm sorry your query fell outside of these hours, however they're now back at their desks! They've sent you an email to start the process of getting the app up and running for you asap. Kind regards Eastside Co
It works for one redirect at a time, but does not support wildcards (*) which means you're stuck with the tediousness of trying to get all of your products, pages, posts, and other URLs moved over one by one instead of making things easy and quick with a wildcard.
Hi, thanks for your review. The free version of the app (which you have access to) does allow you to bulk redirect - our support team have emailed you to help with this, so please reply to them and they will help you get this up and running. The app does utilise wildcards - but to take advantage of this feature you would need to upgrade to the premium plan. Many thanks! Eastside Co
I used this app for bulk 301's redirects and it worked really well. No issues at all. Great support team.
Hi there, thanks for taking the time to write a review of Easy Redirects, it's really appreciated! Don't forget to check out some of our other apps on the store too. Best Eastside Co
This app was very easy to setup and use. When I did run into an issue support was very responsive and helpful.
Thanks for submitting your review, we're delighted Easy Redirects is working so well for you! All the best Eastside Co
We are moving our jewelry store to Shopify and because of extensive social media links we needed to redirect more than 100 products. The support team was responsive and helpful. Easy Redirects is a good solution and "easy" to use.
Hi there! We're thrilled to hear that Easy Redirects has been a helpful solution for your jewelry store's move to Shopify. Our goal is to make processes as smooth and "easy" as possible, so it's great to know that we're hitting the mark! Thank you for also acknowledging our support team. We always aim to provide prompt and efficient assistance, and your words affirm that. At the same time, we've noticed the 4-star rating and we're curious to know if we could have done something more to provide you a complete 5-star experience. Our team is always willing to help, please feel free to share with us any areas you think we could improve on or if there were any challenges you faced. Your feedback is very important in helping us continue to enhance our product and support. We look forward to better serving you! Best, The Shop Circle Team
Recent updates have broken the ability to redirect a URL to a collection. I called Tech Support and the guy they connected me to was of no help like he didn't know the app.
We're truly sorry to hear about the issues you've been having after the recent updates, especially the difficulty with URL redirection to a collection. It disappoints us to know that our tech support hasn't been up to par in your experience. We understand how important it is to have reliable and responsive customer support, and we sincerely apologize. Please allow us to rectify the situation. We'll ensure to use your input to improve our services especially in relation to this specific concern. Furthermore, we'd like to have another chance to assist you and get this problem resolved. We promise you that our team will be in touch shortly to sort out the hiccup. Again, we truly value the feedback you have shared and it is essential in guiding our improvements. Expect better services from us moving forward. Best, The Shop Circle Team
Great app, and good customer service.
Thank you for taking the time to share your feedback! We're thrilled to hear that you're finding our app useful and are pleased with our customer service. Your kind words motivate us to continue providing top-notch service to all our users. Remember, your feedback plays an integral role in helping us improve. Once again, thank you for your 5-star review. Best regards, The Shop Circle Team
App is great but support is not. After about 6 emails and waiting almost a full day between each I still have no answers. I give up on their support and will find my answers elsewhere. Answers are short, vague and pointless. App does exactly what it says. Put in your old and new URLs and it redirects. Its perfect for what we were looking for, we needed something to create a redirect when we ran out of stock of a product and were not getting any more in stock. Makes redirects easy and painless.
Hi I've spoken with our support team but unfortunately haven't been able to find a record of the dialogue you're referring to. However, they've sent you a message to follow up and answer any questions you have about the app. Kind regards Eastside Co
Easy to use. Had a glitch, possibly due to such a large # of redirects, but it was resolved very quickly. Great app!
Thank you for your kind review! We're glad to hear you found our app easy to use and that you're satisfied with its performance. We're sorry to hear that you encountered a glitch along the way, but we're happy to know it was quickly resolved. We constantly strive to provide the best service and your feedback helps us achieve this. Thank you for choosing Shop Circle. Let us know if there's anything else we could assist with. Best, The Shop Circle Team
Well done, helped us alot switching to Shopify. Thanks! PassionDetailing.ca - your one stop shop for premium car care and detailing products in Canada.
We're thrilled to hear that Easy Redirects helped make your transition to Shopify smoother! Your satisfaction is our top priority, and it's always wonderful to read such positive feedback. We appreciate your support and are here for any other assistance you might require. Keep up the great work with PassionDetailing.ca, your premier destination for premium car care and detailing products in Canada. Remember, we're just a click away if you need us. Warm regards, The Shop Circle Team
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