All reviews

Rating Breakdown

  • 5
    98% (296 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (267)
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5 / 5 Share

Sept. 1, 2022

Great app! Even better support! Charlie was above and beyond, excellent service. Very easy to implement and saves lots of time. 5 Stars!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Charlie has been incredibly helpful in helping us set up the app with smaller jewellery labels, and has added additional options for us when requested. Highly recommend this app for barcodes and scanning POS. We have now been using it for around 6 months and it has fulfilled all our requirements, and helped improved processes we didn't know could be improved.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

Charlie has been absolutely incredible with helping me get everything set up for my store. Easy Scan is user friendly and created with al businesses in mind. 10/10 recommend!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

We run a seasonally busy store where all products have lots of multiple variants. This means our warehouse has a vast quantity of stock that is grouped into tiny individual amounts. Finding and picking orders can be time consuming and very tricky to get right without barcodes and process. Shopify alone has a process that works but human error is costly as wrong items have to be returned and replaced, and customers serviced to their satisfaction. EasyScan has helped enormously and greatly reduced human errors. We have been able to adopt supplier barcodes and introduce our own for products we manufacturer. Stock counts are almost fun and we have almost entirely removed all picking and packing errors. This product saves time, reduces errors, help our business scale without more staff and has helped us improve customer satisfaction by getting orders right 1st time. Plus Charlie offers great support.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Great communication and help with troubleshooting, user friendly for generating and printing barcodes.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

June 24, 2022

Perfect UX : this app is fast and very convenient. It perfectly suits our needs for our store, for printing barcodes, checking inventory with our barcode scanner and updating inventory when receiving products from our warehouse. And a very nice customer service as well : they have added a small feature that we needed.

Store

Loom

Using app

21 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 24, 2022

This dev team went out of their way to add Bin locations to the app for us. These are things major companies won't do. We will never stop using EZ Scan. These guys are incredible.

Store

Hitched

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 20, 2022

We have been using EasyScan consistently for several months now and it has never given any problems. Solid and fast even with large amounts of data. We have often asked for changes and implementations and they have always satisfied us in a very short time. Unfortunately they have to deal with the limitations of Shopify which doesn't always have brilliant ideas regarding logistics. Highly recommended!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

May 10, 2022

This app works great! And customer service is quick and very helpful. I had a few requests and the developers worked quickly to make it happen. Now it works pretty seamlessly with the system I have. I used it with a $20 scanner from Amazon and it works like a charm.

Using app

27 days

Total reviews

40

Average rating

3.2

5 / 5 Share

May 7, 2022

Easiest people to work with.. Charlie has helped me multiple times and always quickly. We manage our inventory and barcodes through EasyScan and have always found it easy to navigate, and with. great customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

We use this app to ensure we pack our orders accurately. Charlie and his team were very responsive to making a few formatting changes on the packing slip to accommodate us. They responded quickly and made the adjustments right away. EasyScan is exactly what we needed!

Using app

26 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 15, 2022

Charlie and his team surpass the meaning of customer service. So responsive & helpful. Perfect app for our needs.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

The customer service is excellent. I sent an email with an issue I was having with printing labels and they were extremely helpful with resolving my problem. Very pleased with this service.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

i already tried all shopify barcode apps, this is seriously the best apps. and customer supper is top notch

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Very helpful support team. Customised the barcode printing setting with quick reply. Game changing order fulfilment function drastically reduced human errors.

Using app

25 days

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 17, 2022

WOW. This app has helped us in so many ways. We did not want to spend several hundred dollars more a month for an inventory piece, but there were several things we needed that the native shopify solution simply did not supply us with. EasyScan was the solution! The app itself is great, but no doubt the customer service sets them apart from many others. They have been with us each step of the way, and between the already awesome functionality of the app, and with some tweaking to suit our needs, EasyScan has made our day to day tasks much much easier.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

By far the best app for checking orders as well as inventory. Top support too, very responsive and open to new ideas for the app.

Using app

18 days

Total reviews

7

Average rating

2.7

5 / 5 Share

Jan. 5, 2022

Five star customer service! I emailed to ask a question regarding printed labels and the updates were made within a couple of days! thank you Charlie!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

This is a very user friendly apps that helps us a lot in inventory management. We had some special request in order listing and the supporting team gave us a really quick respond and settled. Thank you Charlie, you did an amazing job that help us a lot. Thank you very much

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

EasyScan complements our workflow very well! In addition the developers are friendly, helpful, and open to improving the app further.

Using app

19 days

Total reviews

1

Average rating

5.0