All reviews

Rating Breakdown

  • 5
    100% (214 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

We are truly impressed with the level of service and responsiveness from this team! We had a specific feature request that was not initially available in the app, and to our surprise, they implemented it in just two days! They went above and beyond without any obligation to do so, showcasing their commitment to customer satisfaction. The app itself is already fantastic, but the team behind it really makes it stand out. I highly recommend this app to anyone seeking excellent features backed by exceptional support. Thank you for going the extra mile!

Store

Velroq

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Charlie and the team are awesome. This is a great app with a streamlined UI for everything you need with inventories!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

EasyScan is an great and easy to use app for picking orders. The contact with the creators is fast and they are willing to help and aid where possible.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

One of the most useful and best apps in Shopify. Simple to use, does the job well and has an awesome customer service. Charlie is the best. Highly recommend it.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

very helpful! i couldnt get my old label printer to work correctly and they had it fixed very fast! legends!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

THIS IS IT! As business owners, time is precious. DO NOT waste your time with any other apps in this realm. EasyScan and team go above and beyond, and I can't thank them enough for helping me set everything up quickly and pleasantly!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Feature wise EasyScan seems to do what a lot of the larger companies have tried to quote us $100's of dollars a month. Customer service wise, I've always had super quick emailed answers and they've always solved any questions or concerns I've had with speed! We really love this app and what is has helped our business do!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Great App, helpful support and very easy to set and customise how you want it to suit your needs perfectly, we will be using for a long time, thank you!

Using app

About 2 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Had a small set up issue (our side), support were very quick to get back in touch and very helpful, had the issue resolved in no time at all!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

We use this app for our pick & pack workflow in our warehouse and are very happy! Support is really helpful and quick too! They even implemented an additional setting to show/hide the order note on the orders overview page in less than 24 hours after our request. Thank you guys!

Store

QWSTION

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

The app works well for my barcode printing need, although it could be more user-friendly meaning more adjustable features. But.. the support team compensates it all. - they are super helpful, fast and make custom made solutions! Great!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

The team (and Charlie) at EasyScan is the BEST! They're super responsive and helped troubleshoot label printing issues and went above and beyond to create a custom label for us. Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

I am using just the barcode and sku-function. The app is really easy to onboard. I was having some initial minor issues and Charlie from the support team was super fast to reply and fix the issues and answer my questions. I am just in the beginning of using the app, but I am confident that I will be super satisfied with its functions and - very important - super confident that should any issues or questions arise, help is not far away! Thank you :-)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

We started using EasyScan about 18 months ago and it has made such a huge difference to not only our order fulfilment procedures but has improved customer satisfaction due to less stock discrepancies and incorrectly sent items. We are a small team of 2 so having EasyScan improves efficiency a lot so we can focus on other parts of the business. Recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

We use Easyscan mainly for taking orders at trade shows for our wholesale customers. The app is so easy to use and Charlie is so helpful and responsive to any questions and feedback that I have. Easyscan means that we have been able to get rid of a clunky old system of using palm handhelds and now we can put orders directly into our wholesale Shopify store for customers.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

By far the biggest thing regarding this app is that the team are incredibly responsive. They were helpful and patient with us when we first started exploring the app and needed some explanations and hand holding. Later on, we identified two "features" that we thought were missing and could help us speed up our fulfilment workflow. We email the team and explained them. Their product manager reached out to us and 2 weeks later both features were live. At no additional cost to us, besides the subscription. Highly recommended!

Using app

14 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 29, 2024

As a small eCommerce business, this app has been a life saviour. I sell a lot of product that are similar, or look alike. This has stopped misspacks, and future issues with customers. The customer support and service from Charlie and team has been outstanding, I emailed asking for a bespoke little modification, that would make my QOL considerably better and they did it within 24 hours, i have never recieved customer service like that before. I think this product is worth every penny/cent.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

We use Easyscan everyday and it has been an incredible tool. Charlie is an all-star and is always quick to help with functionality within the app. We just started using the app to track our inventory and we love it, it does so much! This app is a must have if you ship packages and have a large inventory.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

The customer service I experienced with Easy Scan was first rate and solved a huge problem for my business. A huge thumbs up!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Dear Charlie I want to say THANK YOU for you helpe today. i'm back on track to printing the bar codes, using EasyScan app makes easy to keep manage and track the inventory, Very easy to use the app, great customer service. Highly recommened !!!

Using app

8 days

Total reviews

1

Average rating

5.0