506 EasyScan SKU & Barcode
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It’s great when it works properly. I’ve been dealing with issues for some time now of the sound not notifying you once an item is scanned which slows down the picking process when you’re relying on the sound to move forward. It’ll read the SKU as being an incorrect item the first time you scan it and then accept it the second time you scan it. There are also frequent instances when you have to scan the item multiple times before it’ll accept the scan. I have purchased 4 scanners with two of them being $$$ and it’s the same issues.
Hi there, Charlie here, Senior Product Manager for EasyScan. I’m very sorry to hear about the issues you’ve experienced. We were not aware of these problems, and your feedback is incredibly valuable. We’ve reached out to you directly via email to understand more about your specific setup and to work through a fix together. Please contact us at [email protected] so we can sort this as quickly as possible. We aim to ensure EasyScan works flawlessly for your workflow, so we’d love the chance to resolve this quickly and get things running smoothly again. Thank you again for sharing your experience. We really appreciate it and hope to turn this around for you soon. Kind regards, Charlie
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