Novaa Gear review for Year Make Model ‑ EasySearch

Hi there, Thanks for your feedback. I am sorry you had a confusing experience with Shopify's billing system. Here is how it works for free trials: 1. When you install an app, you're prompted to approve a charge for the chosen plan before you can begin using the free trial. 2. No payment is taken during the trial period. If you uninstall the app before the trial ends, you won't be charged. 3. If you decide to keep using the app beyond your free trial, the subscription charge will start automatically after the trial ends. It sounds like you only saw the subscription charge page and might not have realized that Shopify requires this step to activate the trial. I understand it can be confusing if you're new to how billing approvals work on the Shopify App Store. If you'd like to give EasySearch another try (it's completely free for the trial period), we'd be happy to help you set it up correctly. Just contact our 24/7 support team via: [email protected] Best regards, The NexusMedia team.