Carolina Sportsman Outfitters review for Easyship ‑ All in One Shipping

Been on Easyship for our Shopify store and the support has become the dealbreaker. We ran into real bugs with checkout rates, UPS services getting hidden on the label screen, and shipping rules not behaving the way their own support told us they should. When we reported it, we were told a technical call would be scheduled as a priority (ticket 1425430). We are still waiting. No call, no fix. On top of that, Easyship does not sync dimensions and weights from Shopify, so you have to maintain a whole separate product catalog by hand inside their app. That is a pile of duplicate work for a shipping app. The concept is fine when it works, but paying every month for a tool that breaks at checkout and then can’t get you a live person to fix it does not work for a real store. I want to like it. I need working checkout rates and actual support. Easyship, fix ticket 1425430 and get me the call you promised and I will gladly update this review.