Easyship ‑ All in One Shipping
Compare shipping rates and automate labels, tracking & duties
Rating
4.0
feedback
345
chart
#416
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
3%
-
Less than a month
22%
-
Less than a year
43%
-
More than a year
28%
Reviews Summary
Easyship has received mixed reviews from users. Positive aspects include great customer service, user-friendly interface, and helpful support team members. Users appreciate the ease of managing shipments and the ability to compare rates. However, negative feedback revolves around issues with billing, high subscription costs, technical glitches, and challenges with international shipments. Some users have faced difficulties with refunds, inaccurate pricing, slow response times, and communication issues. Despite these drawbacks, Easyship is praised for its global shipping capabilities and automation features.
Highlights
All reviews
May 23, 2026
Paid a year. It didn't work well so stopped using. Also thought I had canceled auto renew. But It charged the next full year. I contacted support immediately, but they refused to refund. Crooks.
May 20, 2026
Worked ok until the automatic verification failed after 6 months of using it. Rates were 20% off at best, but often 150% more than going direct to the courier. So be careful not to use the automatic shipping option as you'll pay a lot more.
May 14, 2026
It looks like it is a pretty good app, but having to pay the highest level subscription just to add our own carrier accounts, which in our case have significantly cheaper rates than easyship, and the fact that you get charged for every label on top of this made it cost prohibitive.
May 7, 2026
Terrible customer service. App does not work property. Shipping rules were created and many of them not working. We have been using different shipping websites and APps for 14 years now and are expects are ecommerce. This App has a technical issue so we reached out to customer service 3 days in a row. No answer. Just looping one person to another. All of their messages are fully automated even when you think you are talking to a customer sevice. My chat window is full of repeated sentences such as "I am truly sorry for the ongoing delay assocaited with the shipping rules." Super disappointed!
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