Easyship ‑ All in One Shipping
The reviews for the Easyship Shopify App are overwhelmingly positive, with users praising the app for its ease of use, excellent customer support, and smooth integration with Shopify. Many users highlighted the helpfulness of the support team, mentioning specific representatives who provided quick and effective assistance. The app's features such as shipping, tracking, and order synchronization were also commended for streamlining the fulfillment process and saving time. However, there were a few negative reviews that criticized the app for issues with customer service, billing discrepancies, and technical problems that affected international shipments. Overall, Easyship seems to be a popular choice for merchants looking for a reliable shipping solution.
I really enjoy using Easyship because of the number of features and options it offers compared with other shipping platforms I’ve used. The platform is easy to navigate, especially if you’re already familiar with shipping, and I love having the ability to do things that aren’t always possible elsewhere, such as combining orders and having more flexibility with how shipments are managed. My experiences with support have varied, but I recently had an urgent issue and one representative truly went above and beyond to help me. They responded quickly, understood the urgency of the situation, and made a real effort to get it resolved, which I really appreciated. Overall, the features and flexibility of Easyship are what really stand out to me, and having such a positive experience with this particular representative made an important difference as well.
We have been using this for about a week and an issue arose. I asked AI and it did not have an answer. Asked to connect to a rep and the rep helped, but I was unclear. Asking for a video call, they schedule one for the next day and brought in one of the coders. It was very helpful and my questions were answered. So far, EasyShip seems to be working as expected while we tweak the mark up rate in Shopify.
Prasanna did a great job helping me with my Easyship issue. I am grateful for the timely reply and assistance. Thank you!
Very good support, so very happy at the moment with the app and support. Like the way it selects the best shipping option having entered my parcel sizes and weight and rules to select those. One thing missing is being able to pay for a collection from Royal Mail UK, I have to do that separately
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