Easyship ‑ All in One Shipping for Shopify

Easyship ‑ All in One Shipping

Compare shipping rates and automate labels, tracking & duties

Rating

4.0

feedback

345

Reviews

chart

#416

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    3%
  • Less than a month
    22%
  • Less than a year
    43%
  • More than a year
    28%

Reviews Summary

Easyship has received mixed reviews from users. Positive aspects include great customer service, user-friendly interface, and helpful support team members. Users appreciate the ease of managing shipments and the ability to compare rates. However, negative feedback revolves around issues with billing, high subscription costs, technical glitches, and challenges with international shipments. Some users have faced difficulties with refunds, inaccurate pricing, slow response times, and communication issues. Despite these drawbacks, Easyship is praised for its global shipping capabilities and automation features.

Highlights

Great customer service and support
User-friendly interface and easy shipment management
Billing issues and high subscription costs
Technical glitches and communication challenges
Global shipping capabilities and automation features

Rating Breakdown

  • 5
    71% (246 ratings)
  • 4
    6% (21 ratings)
  • 3
    3% (12 ratings)
  • 2
    2% (8 ratings)
  • 1
    17% (58 ratings)

Reviews with Text

  • 94% (325)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 27, 2026

Great app. Support is fast and kind.

Store

Aqerdil

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

May 23, 2026

Paid a year. It didn't work well so stopped using. Also thought I had canceled auto renew. But It charged the next full year. I contacted support immediately, but they refused to refund. Crooks.

Using app

6 months

Total reviews

1

Average rating

1.0

3 / 5 Share

May 20, 2026

Worked ok until the automatic verification failed after 6 months of using it. Rates were 20% off at best, but often 150% more than going direct to the courier. So be careful not to use the automatic shipping option as you'll pay a lot more.

Using app

29 days

Total reviews

1

Average rating

3.0

2 / 5 Share

May 14, 2026

It looks like it is a pretty good app, but having to pay the highest level subscription just to add our own carrier accounts, which in our case have significantly cheaper rates than easyship, and the fact that you get charged for every label on top of this made it cost prohibitive.

Using app

4 days

Total reviews

3

Average rating

3.0

1 / 5 Share

May 7, 2026

Terrible customer service. App does not work property. Shipping rules were created and many of them not working. We have been using different shipping websites and APps for 14 years now and are expects are ecommerce. This App has a technical issue so we reached out to customer service 3 days in a row. No answer. Just looping one person to another. All of their messages are fully automated even when you think you are talking to a customer sevice. My chat window is full of repeated sentences such as "I am truly sorry for the ongoing delay assocaited with the shipping rules." Super disappointed!

Using app

3 days

Total reviews

3

Average rating

3.0

All reviews

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