Easyship ‑ All in One Shipping
Easyship has received mixed reviews from users. Positive aspects include excellent customer service, knowledgeable support staff, and competitive pricing. Users appreciate the ease of use, smooth Shopify integration, and the ability to manage international shipments efficiently. However, there are concerns about the app being overpriced, unreliable, and buggy. Some users have experienced issues with data syncing, slow label editing, and sluggish performance. Complex setups with international shipping and different duties may not be well-supported by Easyship. Additionally, there have been complaints about billing discrepancies, lack of transparency, and slow response times from the support team.
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Easyship gave us extra help getting multiple warehouses online and since then it's been working without any complaints or issues. Issue-free integration is the best kind!
Overpriced and unreliable We have been using Easyship for a while now and honestly the price does not match the product at all. For what you pay you would expect a rock-solid system, but instead you get random bugs popping up regularly that take forever to get fixed by their support team. Product data syncing from Shopify is unreliable, HS codes for example simply don't sync, which is a critical issue if you ship internationally. Editing any labels is painfully slow, and the whole system feels sluggish in general. If you only ship to one country and have simple shipping rules, it might work fine for you. But if you ship internationally and have a more complex setup with different duties and taxes for different countries, I really would not recommend it. We ship around 300-400 orders a month, so spending time manually fixing labels and troubleshooting bugs is simply not an option for us. At this volume you need a system you can trust, and unfortunately Easyship is not that.
Support was very knowledgeable and extremely helpful. Thank you
Excellent customer service. Very patient and stayed on the phone with me until the issue was resolved. Easy Ship is easy to use, install and has fantastic customer service.
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