Easyship ‑ All in One Shipping

THE WORST COMPANY I HAVE EVER DEALT WITH. Have not successfully got one sinhle shipment right, keep writing generic we are escalating responses. If it wasn't for me dealing direct with shipping carriers all my parcels would have been returned. Do not use!!

Joseph was really helpful and very professional with his assistance.

Honestly, it’s definitely the best company so far, by far. We’ll start trying shipping through them after we’ve completed purchasing all the orders. The support was extremely ethical and helpful, and our issue was completely resolved in a reasonably good time. Responses are immediate; there’s no delay for days or weeks. The service is amazing—they offer shipping to more than 220 countries worldwide, with competitive and great prices based on the weight and size of the shipment. We’re grateful to you for your professionalism and very happy with the recent improvements. Thank you!

I contacted support because I needed help figuring out where to add a Zonos ID to a Canada Post shipment. The agent responded very quickly and gave me a clear, straightforward answer. Although it wasn't the answer I was hoping for (unfortunately, Easyship doesn't support this), I really appreciated how fast and efficient the support was!

greAT APP

Its alright as it does allow for multiple carriers to be chosen by the customer. But if a customer wants to return something for a refund or repair, dont expect any usable help from Easyship. We have international UK-EU orders and needed this to work but its not something Easyship offers or their support simply didnt know how to make that happen.

My query was answered promptly and very helpful!

Joseph Chettri really came through for me in helping us out with our Easyship account. Give that man a raise! Thanks, Joseph!

Been on Easyship for our Shopify store and the support has become the dealbreaker. We ran into real bugs with checkout rates, UPS services getting hidden on the label screen, and shipping rules not behaving the way their own support told us they should. When we reported it, we were told a technical call would be scheduled as a priority (ticket 1425430). We are still waiting. No call, no fix. On top of that, Easyship does not sync dimensions and weights from Shopify, so you have to maintain a whole separate product catalog by hand inside their app. That is a pile of duplicate work for a shipping app. The concept is fine when it works, but paying every month for a tool that breaks at checkout and then can’t get you a live person to fix it does not work for a real store. I want to like it. I need working checkout rates and actual support. Easyship, fix ticket 1425430 and get me the call you promised and I will gladly update this review.

Using Easyship during an uncertain time of shipping to the U.S. has been great.

I’ve been a loyal Easyship user for a long time! Syncing orders and handling invoices/bills is super smooth. Their live chat is fast and effective. I usually dread dealing with courier customer support, but Easyship handles that bridge easily—definitely way better than what AI can do lol.

Very attentive customer success team. Easily integrates with Shopify, and Passport. All around great app.

easyship is an exceptional service, they make shipping super easy and super fast, saving you loads of time and boosts your business's effeciency, couldn't recommend it more

It is very user-friendly and easy to connect to various integrations. Shipping rates are also very affordable. I recommend it.

Easyship gave us extra help getting multiple warehouses online and since then it's been working without any complaints or issues. Issue-free integration is the best kind!

Overpriced and unreliable We have been using Easyship for a while now and honestly the price does not match the product at all. For what you pay you would expect a rock-solid system, but instead you get random bugs popping up regularly that take forever to get fixed by their support team. Product data syncing from Shopify is unreliable, HS codes for example simply don't sync, which is a critical issue if you ship internationally. Editing any labels is painfully slow, and the whole system feels sluggish in general. If you only ship to one country and have simple shipping rules, it might work fine for you. But if you ship internationally and have a more complex setup with different duties and taxes for different countries, I really would not recommend it. We ship around 300-400 orders a month, so spending time manually fixing labels and troubleshooting bugs is simply not an option for us. At this volume you need a system you can trust, and unfortunately Easyship is not that.

Ajith was extremmley helpful and saved time

Support was very knowledgeable and extremely helpful. Thank you