Easyship ‑ All in One Shipping

Easyship gave us extra help getting multiple warehouses online and since then it's been working without any complaints or issues. Issue-free integration is the best kind!

Overpriced and unreliable We have been using Easyship for a while now and honestly the price does not match the product at all. For what you pay you would expect a rock-solid system, but instead you get random bugs popping up regularly that take forever to get fixed by their support team. Product data syncing from Shopify is unreliable, HS codes for example simply don't sync, which is a critical issue if you ship internationally. Editing any labels is painfully slow, and the whole system feels sluggish in general. If you only ship to one country and have simple shipping rules, it might work fine for you. But if you ship internationally and have a more complex setup with different duties and taxes for different countries, I really would not recommend it. We ship around 300-400 orders a month, so spending time manually fixing labels and troubleshooting bugs is simply not an option for us. At this volume you need a system you can trust, and unfortunately Easyship is not that.

Support was very knowledgeable and extremely helpful. Thank you

Excellent customer service. Very patient and stayed on the phone with me until the issue was resolved. Easy Ship is easy to use, install and has fantastic customer service.

A very good app. Some issues on occasion but the help (chat) is good.

Abhijith Mohan was very helpful getting my issues resolved !

Excellent app! The pricing is very competitive, it's easy to use, and most importantly support staff (real humans) are on hand to solve any issues. Had great experiences with Joseph in particular!

Very helpful and efficient service

Great service support and great service for business

Easyship has become my go-to for Shopify fulfillment. I’ve worked with them across two different companies, and they’ve been a great partner through everything from a complex crowdfunding campaign to ongoing US fulfillment and container imports. With the first company, they helped us fulfill a fairly complicated crowdfunding campaign out of Hong Kong before we moved to their US distribution center. With the second, we’ve used their US distribution operations and had them handle container imports from China. Having that range of support has been a huge benefit. The Shopify integration has been excellent, and communication has been a real standout. A special shout-out to Conor, who has been responsive, helpful, and great to work with. Having a dedicated person who knows your account makes a big difference. I also appreciate the different ways to get help: in-app AI chat, live support chat, and a dedicated account manager. There’s always someone to turn to when a question comes up. Their pricing and access to different shipping options are better than most other fulfillment programs I’ve seen. After working with Easyship across two businesses and some fairly complex logistics, I’m happy to recommend them to anyone looking for a reliable Shopify fulfillment partner.

Everything was perfect :) Thank you Vivek!

I really enjoy using Easyship because of the number of features and options it offers compared with other shipping platforms I’ve used. The platform is easy to navigate, especially if you’re already familiar with shipping, and I love having the ability to do things that aren’t always possible elsewhere, such as combining orders and having more flexibility with how shipments are managed. My experiences with support have varied, but I recently had an urgent issue and one representative truly went above and beyond to help me. They responded quickly, understood the urgency of the situation, and made a real effort to get it resolved, which I really appreciated. Overall, the features and flexibility of Easyship are what really stand out to me, and having such a positive experience with this particular representative made an important difference as well.

We have been using this for about a week and an issue arose. I asked AI and it did not have an answer. Asked to connect to a rep and the rep helped, but I was unclear. Asking for a video call, they schedule one for the next day and brought in one of the coders. It was very helpful and my questions were answered. So far, EasyShip seems to be working as expected while we tweak the mark up rate in Shopify.

Prasanna did a great job helping me with my Easyship issue. I am grateful for the timely reply and assistance. Thank you!

Very good support, so very happy at the moment with the app and support. Like the way it selects the best shipping option having entered my parcel sizes and weight and rules to select those. One thing missing is being able to pay for a collection from Royal Mail UK, I have to do that separately

Awesome, thank you so much Ajith for the quick support! Have a great day!

Easy to use, smooth and practical shipping app! Their team is extremely supportive and Joseph has been really helpful. Thank you again!