Easyship ‑ All in One Shipping
Best Shopify Shipping App (Try Easyship Free)
Rating
4.2
feedback
318
chart
#466
All reviews
Review RSS Feed
Oct. 5, 2025
If zero stars were possible, Easyship would earn it. U.S. customs changes are always announced months in advance, yet nothing is ever updated in the platform to handle USMCA compliance or prevent unjustified tariffs. As a result, our fully compliant Canadian products are charged duties anyway — forcing us to absorb part of the cost just to stay fair to our customers. When a single fulfillment team member couldn’t pass the in-app ID verification, the entire business account was disabled for 24–48 hours. That meant no shipping, no fulfillment — everything on hold. Customer “support” is another disaster. Every interaction ends with someone who can’t actually resolve issues, and when they do act, it’s without any understanding of how real businesses operate. One rep even “fixed” a carrier error by delaying our pickup three days without telling us — and called that a solution. Only thing they are good at is giving apologies... Run! Don’t get involved or subscribe to Easyship. There’s nothing “easy” about it — and it’s certainly not built for serious shippers or fulfillment-driven businesses.
We're sorry to hear about your experience. Our team have reached out to you to help investigate this. If you have any further questions, please contact us at [email protected]
Sept. 24, 2025
Sept. 22, 2025
have been using easyship for years. always reliable and quick to response and thank you Pooja for verifying our account
Sept. 21, 2025
A good app and easily expandable with the API. But quite expensive with the monthly fee in addition to the direct shipping costs.
Sept. 10, 2025
easy to use, and most importantly the support is very timely and effecient.
Sept. 5, 2025
Sept. 5, 2025
Anup Kumar is an excellent staff. He is kind and took ownership and responsibilities of the entire issue. Strong sense of assurance and I’m very satisfied with the final result!
Using app
Over 4 years
Total reviews
2
Average rating
5.0
Sept. 4, 2025
Easyship is the best shipping platform hands down. Their customer service is top notch, way better than anyone else. Overall it’s an amazing choice!
Sept. 4, 2025
Sept. 3, 2025
Aug. 29, 2025
Aug. 26, 2025
I initially found some of the settings in the Easyship app a bit confusing, but the customer support chat team was incredibly helpful and guided me through everything step by step. Their responsiveness and professionalism made the setup process much smoother, and I really appreciate their assistance. Overall, the app itself is fantastic — it’s very well-designed, user-friendly, and has all the features needed to manage international shipping efficiently. I’m extremely satisfied and would highly recommend Easyship to anyone looking to streamline their shipping operations.
Aug. 25, 2025
Terrible company, do not use. Purchased one label, fine. Second label, blocked my payment 5 times, then took my money, then blocked my account, then asked me to verify my identity. Then the customer service rep said they wouldn’t unblock it unless I answered questions about my shipping volume and website, then they approved me when I asked to file a complaint. Useless. Beware.
We're sorry to hear about your experience. Our team are currently investigating this issue and have reached out via email with further details.
Aug. 22, 2025
Expensive shipping rates, not competitive.
We're sorry to hear about your experience. Our team have reached out to you via email to look into this for you.
Aug. 19, 2025
had a problem with UPS over charging, I told EasyShip and they got it resolved.