Easyship ‑ All in One Shipping
Compare shipping rates and automate labels, tracking & duties
Rating
4.0
feedback
345
chart
#584
All reviews
Review RSS Feed
Feb. 11, 2026
Excellent service. Daniel Kannan walked me through the process in order to get me running again!
Feb. 6, 2026
Using Easyship to ship our product to customers is very convenient. It is easy to choose which carriers and compare rates. Support team has been very helpful and easy to work with.
Feb. 4, 2026
Shipping correctly includes many challenges. Easyship and Shopify both provide excellent assistance - starting when the customer places an order, then all the way to delivery of the package. The HELP department is especially thorough, diligent, and friendly.
Feb. 1, 2026
I don't ship a lot yet so I'm on the lowest plan. But it's great for what I need. Shipping rates are easy to compare. It definitely saves a lot of time and money.
Jan. 24, 2026
Alandra and Daniel were fantastic went above and beyond to make sure everything with our orders, labels, planning and shipment looked correct and how we planned. It took alot of the stress out of the process and gave peace and mind that what we were sending, was done correctly Fingers crossed all goes through to our customers ok! Thank you for all your help once again
Jan. 15, 2026
Horrible customer support!! Long response times and impossible to get help, EVEN if they screw up. Actively looking for other options!
Jan. 15, 2026
If I could leave no stars, I would. I was advised I can only use a credit card or american express to use this platform, not my card I use for EVERYTHING to do with my business.
Jan. 15, 2026
Jan. 2, 2026
Servicio efectivo y una plataforma oportuna para emprendedores que buscamos aliados estrategicos e ideales.
March 10, 2026
After working with the company for 5 months, I can say that they are one of the most wonderful companies you could deal with. They have a number of excellent shipping companies, easy to deal with and easy to set up, the technical support is very good. You need to pay for a plan to get immediate direct support. I really thank you and highly recommend this company because you will get multiple shipping options and good prices.
Dec. 7, 2025
The expectation was integrated prices at shipping with accurate duties and good shipping prices. Integration seems to be really good! BUT, the shipping prices are literally more expensive than I can find anywhere and the platform cannot figure out how to accurately represent our duties and taxes. For example, our product is USMCA compliant and has a beneficial HTS code, which has our US tariff rate at $0, but Easyship is trying to charge our US customers $72 extra. The additional paperwork and time to sort this out, makes using this platform a complete waste of time. If you are able to get competitive shipping prices and fix the duties, I'd give this 5 stars for sure!
Dec. 2, 2025
Easyship is a great partner to work with! They helped with end to end fulfillment for my new Shopify store and we're looking forward to continuing our partnership in the future!
Nov. 24, 2025
Feb. 16, 2026
We wanted to update this review now that our insurance claim has finally been resolved as of February 2026. In September 2025, a high-value coffee table we shipped via EasyShip was delivered damaged. We submitted an insurance claim immediately. Unfortunately, over the following months, communication was extremely limited, progress was unclear, and we were repeatedly told that “multiple parties were involved” without being given any meaningful updates or evidence from the carrier. Despite numerous follow-ups, the claim remained unresolved for several months. We were eventually informed that compensation would not be paid, and only a partial goodwill refund was offered. At that stage, we had little option but to issue a formal Money Claim Online (MCOL) claim to recover our losses. Only after legal proceedings were started did EasyShip approve payment of the insured value. Even then, payment was initially issued as platform credit rather than funds, and multiple attempts to transfer the balance to our bank failed or were reversed, causing further delays. A formal settlement agreement was eventually required before the final balance was paid. While we did ultimately receive the insured value of the goods, we were left out of pocket for unrecovered legal and administrative costs. We were also previously offered incentives to amend or remove our review before the matter was resolved, which we found concerning. We appreciate that individual staff members did try to help towards the end of the process, and we are glad the claim was eventually settled. However, the lack of transparency, prolonged delays, and the need for legal action to achieve a basic insurance payout made this an extremely stressful and time-consuming experience. For businesses shipping high-value items, this is something to be aware of. We would strongly recommend carefully considering whether you are comfortable relying on EasyShip’s insurance and claims process.
Hi Matt, Our team have reached out to you to look into this and help reach a resolution. Please send us a an email at support@easyship if you have any further questions.