Easyship ‑ All in One Shipping
Cheapest shipping rates, labels, duties, tracking & automation
Rating
4.1
feedback
329
chart
#387
All reviews
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Sept. 5, 2025
Sept. 5, 2025
Anup Kumar is an excellent staff. He is kind and took ownership and responsibilities of the entire issue. Strong sense of assurance and I’m very satisfied with the final result!
Using app
Over 4 years
Total reviews
2
Average rating
5.0
Dec. 31, 2025
Easyship is fine for small startups, but once you cross 100+ orders per day, it becomes slow, unreliable, and frustrating to manage. As order volume increases, the platform struggles badly. Almost every day there’s a new software issue—orders not syncing properly, automation rules failing, or random errors that force you to manually edit shipments one by one. That manual work easily eats up hours daily, which completely defeats the purpose of using a shipping automation tool. Their automation is unreliable at scale. Rules don’t apply consistently, and you constantly have to double-check and fix things manually. Chat support is always “available,” but that doesn’t mean effective. Most of the time, support agents don’t fully understand the technical issues. They usually say “we’ll refer this to our tech team”, and then you hear nothing for days, often with no real solution in the end.
Sept. 4, 2025
Sept. 3, 2025
Aug. 29, 2025
Aug. 26, 2025
I initially found some of the settings in the Easyship app a bit confusing, but the customer support chat team was incredibly helpful and guided me through everything step by step. Their responsiveness and professionalism made the setup process much smoother, and I really appreciate their assistance. Overall, the app itself is fantastic — it’s very well-designed, user-friendly, and has all the features needed to manage international shipping efficiently. I’m extremely satisfied and would highly recommend Easyship to anyone looking to streamline their shipping operations.
Aug. 25, 2025
Terrible company, do not use. Purchased one label, fine. Second label, blocked my payment 5 times, then took my money, then blocked my account, then asked me to verify my identity. Then the customer service rep said they wouldn’t unblock it unless I answered questions about my shipping volume and website, then they approved me when I asked to file a complaint. Useless. Beware.
We're sorry to hear about your experience. Our team are currently investigating this issue and have reached out via email with further details.
Aug. 22, 2025
Expensive shipping rates, not competitive.
We're sorry to hear about your experience. Our team have reached out to you via email to look into this for you.
Aug. 19, 2025
had a problem with UPS over charging, I told EasyShip and they got it resolved.
Aug. 18, 2025
Terrible service, I have used it for a while but there is ONE carrier they have keep giving me hard time for international orders. It had me lost at least 10 packages in the past. I stopped used it but forgot to cancel the subscription only 3 days over, they refused to refund me. I have lost way more than that with this shipping company. Dont recommended.
We're sorry to hear about your experience. Our team would like to investigate this further and find a resolution. Please send us an email to [email protected]
Aug. 18, 2025
This app is not working at all. Cannot even install it1
We're sorry to hear this. Please contact [email protected] so our team can assist you.
Aug. 15, 2025
Never use this app. UPS will not deliver your packages to your customers. Instead, they will leave them at a pickup location without notifying the customer or us. Then, they return the package without warning. You lose the sale, you lose the cost of shipping, you lose the customer, and that’s not even the worst part. You will also be charged up to €21 extra per returned package. This is absolutely unacceptable and unethical. Avoid at all costs.
We're sorry to hear about your experience. Our team have reached out to you to help reach a resolution. If you have any questions, please contact us at [email protected]
Aug. 1, 2025
I had the absolute pleasure of working with Pooja for the setup of our Easyship account, and I couldn't be more grateful for her assistance. From the very beginning, Pooja demonstrated exceptional knowledge of the platform and guided us through every step with clarity and precision. What truly stood out was her immense patience—no matter how many questions I had or how detailed the requirements were, she remained calm, courteous, and incredibly helpful throughout. Her ability to explain complex features in a simple, understandable manner made the entire process smooth and stress-free. Pooja is a true asset to the team, and her professionalism, responsiveness, and deep expertise made a significant difference in getting everything set up efficiently. I wholeheartedly recommend her to anyone needing support with Easyship or logistics in general. Thank you, Pooja, for your outstanding support!
July 28, 2025
Amazing integration with Shopify and live shipping. It's the easiest platform I have used so far to connect to my Shopify store without needed Add-ons. Everything works quickly and product chnges within Easyship update in real time on my website for live shipping updates. Having 3 options for customers to choose at checkout is also great. Live rates have been spot on with my Australia Post My Business App aswell.
July 10, 2025
July 7, 2025