Easyship ‑ All in One Shipping

Dec. 6, 2023

We've been using Easyship for 10 years. We highly recommend it to any business looking to reach customers worldwide cost-effectively. The platform continuously improves in terms of UI, features, and solutions that bring you closer to your customers. After so many years, we are still impressed to be able to ship worldwide from multiple warehouses anywhere we are, with a simple click of a button. The effort to deliver your creation to the final customer is definitely underrated. Easyship is a bold statement, but they keep their word.

Nov. 23, 2023

The issues with Easyship, like missed parcel pickups and unresponsive support, have a detrimental impact on the last mile of our business. Delays and uncertainties in parcel collection can lead to missed delivery windows and dissatisfied customers, ultimately harming our business reputation. Addressing these problems is essential for maintaining the efficiency and reliability of our last-mile operations.

Nov. 2, 2023

Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.

Oct. 17, 2023

Used to be good, now not so much. make you pay to print labels on thermal printer. what a joke. do not recommend. theres better apps out there that dont require payment to use thermal printer.

Oct. 17, 2023

I was getting an error that my UPS account name has already been taken, so I contacted support. Instead of helping fix the issue, they offered to schedule an onboarding call... I'm working and want to ship packages, not waste time talking on the phone. I'll just stick with the competition.

Oct. 17, 2023

I've been using Easyship as my Shopify shipping partner for several months now. I have never had any problems, all the rates are clear, no hidden costs and the shipping costs are very affordable thanks to USPS. Easyship has been proving to be a very reliable partner in every way for more than a year now.

Oct. 14, 2023

Love it!

Aug. 31, 2023

Big let down. This company have poor correspondence they never get back in touch. I have terminated using this app

Aug. 13, 2023

Excellent App!! Great Service!! Very happy that we chose Easyship! We had a challenge with the pickup, which was resolved by the team members very promptly!

July 25, 2023

Easyship has been handling all our orders since early 2022, and our overall experience has been very positive. The logistics industry is complex, so hiccups are inevitable, regardless of the provider, courier, or 3PL you choose. What matters is that Easyship consistently manages such situations in a professional and expedient manner. We are equally impressed with the technological aspect of their platform: the dashboard is user-friendly, the configuration options are flexible, and the integrations (including Shopify rate calculations and order sync) work flawlessly. We greatly value their personalized approach and willingness to adapt to our needs. One time, in one of our regions, we made the mistake of trying to use Sh*pB*b. This cost us thousands of dollars, resulted in many chargebacks from dissatisfied customers, and imposed an exceptionally high workload on our support department. After making the switch to Easyship, these problems were gone.

July 17, 2023

I've been using Easyship for approximately 5 years to send parcels to the US and other international destinations in partnership with a third party broker that carries parcels from Canada to the US for deposit with USPS, UPS, etc. A great deal has improved over the years, but even from the start, Easyship offered the most accurate volumetric rate based system that helped us save so much time by not needing to manually enter the weight or dimensions of every single parcel. With respect to more recent changes, Easyship now has its own in-house insurance system which is easier and faster to use than anything that preceeded it. I'm very happy with Easyship and forsee using it for years to come. One last thought: i'm hearing impaired and am grateful for the ability to seek support via email instead of being forced into phone calls.

July 7, 2023

Sahana is amazing, very professional and easy to deal with. App is easy to use and has been trouble-free since we signed up a year ago.

June 28, 2023

We transitioned to Easyship from Shipstation and it's made shipping so much easier for our warehouse staff. The setup was very simple and interface is very easy to navigate. The one problem we had was you had to create a shipping rule literally for every thing whereas Easyship natively handles most of the heavy lifting for you with it's rate shopping to easily help find the cheapest shipping option as well as the ideal package size (previously in Shipstation we had to create 10+ shipping rules to get this to run anywhere close to Easyship's automation). We also thoroughly enjoy having the live chat customer service if there's any challenges along the way as well as our customer service manager, Conor, has been invaluable in helping us overcome a couple small challenges in the set up process. Conor was extremely quick to reply with any of our email inquiries and helped us bring a resolution quickly from the Easyship team. We give them 5 stars all the way for living up to their name, Easyship, as it's saved so many headaches for our shipping team to get our shipments out quickly and easily.

June 15, 2023

As a user experience there is many way this can be improved such as the user experience and the billing layout. The charges are way high which makes us rather find our own courier than keep creating shipping labels here, especially there is so many hidden charges that keep occurring makes us do not want to keep using Easyship and may opt to use a different platform. Customer service is very bad which most of the time that can't solve any enquire and they say they get back to you which they don't which can be disappointed as i have to go back on the live chat to chase for an answer and also you should implement as call centre too rather just and online CS which doesn't help much. Overall experience is bad and not ideal as many improvement is needed in many areas.

July 19, 2023

We have been using EasyShip for nearly 3 years. During that time we have had significant challenges (on normal features and while testing beta-features) due to internal and external factors. Our Account Managers (we've had several during that time) have been responsive when these challenges arose and were solution oriented. My advice to anyone considering this service is to learn about setting up shipping rules to best serve your business and customer. If done correctly and thoroughly, everyone's lives are made simple. While there is a customer service team, any orders sent using a limited or basic tracking courier they're unable to aid in tracking down missing/lost parcels. Pay careful attention to label prices you're paying and what the app is charging your customer. Overall, EasyShip is a good service with simple integration with our Shopify store.

May 30, 2023

Love everything about Easyship!! Makes my day al lot easier to print and just get through or collabs very fast. Customer service is always there a click away. Totally recommend!!!

May 7, 2023

Have been using EasyShip, happily, for over a year - until they out of the blue changed it to where printing on a 4x6 label is no longer free, and is now apart of their $30 subscription package. Looking into a replacement shipping service as we speak.

April 24, 2023

We chose Easyship as a way to send international shipments. For a year we selected UPS services that showed the recipient would pay taxes, yet at the end of the year we got billed for all of these taxes. When contacting UPS directly, we were told this was due to the declaration statement being incorrect. This is something Easyship provides electronically so we weren't aware until all of the charges came through at the end of the year. We've contacted Easyship but they've been incredibly unhelpful, basically telling us that it isn't there fault, when clearly it is. We now use UPS directly, as the small benefit of using Easyship is greatly outweighed by the numerous charges incurred by using them.

April 19, 2023

Great app and service! Onboarding experience was awesome, support is always helpful. Best shipping app for our business!

March 29, 2023

Very good customer support and linkage to the store. Makes things much easier from a fulfillment perspective. Links well with the specific 3PL we are using.