All reviews

Rating Breakdown

  • 5
    72% (245 ratings)
  • 4
    6% (22 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    16% (55 ratings)

Reviews with Text

  • 94% (321)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 29, 2025

Using app

Over 7 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 26, 2025

I initially found some of the settings in the Easyship app a bit confusing, but the customer support chat team was incredibly helpful and guided me through everything step by step. Their responsiveness and professionalism made the setup process much smoother, and I really appreciate their assistance. Overall, the app itself is fantastic — it’s very well-designed, user-friendly, and has all the features needed to manage international shipping efficiently. I’m extremely satisfied and would highly recommend Easyship to anyone looking to streamline their shipping operations.

Using app

About 10 hours

Total reviews

8

Average rating

5.0

1 / 5 Share

Aug. 25, 2025

Terrible company, do not use. Purchased one label, fine. Second label, blocked my payment 5 times, then took my money, then blocked my account, then asked me to verify my identity. Then the customer service rep said they wouldn’t unblock it unless I answered questions about my shipping volume and website, then they approved me when I asked to file a complaint. Useless. Beware.

Using app

6 months

Total reviews

5

Average rating

4.2

Developer Reply

We're sorry to hear about your experience. Our team are currently investigating this issue and have reached out via email with further details.

1 / 5 Share

Aug. 22, 2025

Expensive shipping rates, not competitive.

Using app

2 days

Total reviews

4

Average rating

3.0

Developer Reply

We're sorry to hear about your experience. Our team have reached out to you via email to look into this for you.

5 / 5 Share

Aug. 20, 2025

Easyship Support Anup, is vey helpful. Thankyou for your efficiency.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

had a problem with UPS over charging, I told EasyShip and they got it resolved.

Using app

21 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 18, 2025

Terrible service, I have used it for a while but there is ONE carrier they have keep giving me hard time for international orders. It had me lost at least 10 packages in the past. I stopped used it but forgot to cancel the subscription only 3 days over, they refused to refund me. I have lost way more than that with this shipping company. Dont recommended.

Store

YUMIYU

Using app

11 months

Total reviews

3

Average rating

2.0

Developer Reply

We're sorry to hear about your experience. Our team would like to investigate this further and find a resolution. Please send us an email to [email protected]

1 / 5 Share

Aug. 18, 2025

This app is not working at all. Cannot even install it1

Store

Onekid

Using app

5 minutes

Total reviews

13

Average rating

4.4

Developer Reply

We're sorry to hear this. Please contact [email protected] so our team can assist you.

1 / 5 Share

Aug. 15, 2025

Never use this app. UPS will not deliver your packages to your customers. Instead, they will leave them at a pickup location without notifying the customer or us. Then, they return the package without warning. You lose the sale, you lose the cost of shipping, you lose the customer, and that’s not even the worst part. You will also be charged up to €21 extra per returned package. This is absolutely unacceptable and unethical. Avoid at all costs.

Using app

8 months

Total reviews

3

Average rating

3.3

Developer Reply

We're sorry to hear about your experience. Our team have reached out to you to help reach a resolution. If you have any questions, please contact us at [email protected]

5 / 5 Share

Aug. 1, 2025

I had the absolute pleasure of working with Pooja for the setup of our Easyship account, and I couldn't be more grateful for her assistance. From the very beginning, Pooja demonstrated exceptional knowledge of the platform and guided us through every step with clarity and precision. What truly stood out was her immense patience—no matter how many questions I had or how detailed the requirements were, she remained calm, courteous, and incredibly helpful throughout. Her ability to explain complex features in a simple, understandable manner made the entire process smooth and stress-free. Pooja is a true asset to the team, and her professionalism, responsiveness, and deep expertise made a significant difference in getting everything set up efficiently. I wholeheartedly recommend her to anyone needing support with Easyship or logistics in general. Thank you, Pooja, for your outstanding support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Amazing integration with Shopify and live shipping. It's the easiest platform I have used so far to connect to my Shopify store without needed Add-ons. Everything works quickly and product chnges within Easyship update in real time on my website for live shipping updates. Having 3 options for customers to choose at checkout is also great. Live rates have been spot on with my Australia Post My Business App aswell.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

brilliant , so happy

Using app

17 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 10, 2025

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 7, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

great support & good rates with lovely integration, one less headache for our days!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2025

Been using them for over a month now. Nice prices and good service. I had a problem with 1 package out of about 50 sent and Lauretta from the CS team worked with me over more than 2 weeks to resolve the problem and also to help me get a refund for that package. I have and will highly recommend them.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Naveen (Easyship) is very active and persistent in the case and request has been resolve. thank you very much

Using app

Over 3 years

Total reviews

5

Average rating

5.0

1 / 5 Share

June 12, 2025

EasyShip is not capable of shipping orders that cannot fit into 1 box. If the order needs to go into 2 boxes or more, the platform cannot handle it correctly.

Store

My Store

Using app

About 1 month

Developer Reply

If you have any questions about your shipments, please contact our Support Team who are best placed to advise at [email protected]

4 / 5 Share

June 10, 2025

great shipping app

Store

Alfrex

Using app

10 days

Total reviews

1

Average rating

4.0

3 / 5 Share

June 4, 2025

The Easyship team is always very responsive and solution-oriented and the the service is easy to navigate however it is not always that the fees are competetive with market rates.

Store

CÓCOES

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your feedback. If you have any questions about the best rates available for your store, please reach out to our team at [email protected]