Easyship ‑ All in One Shipping
Cheapest shipping rates, labels, duties, tracking & automation
Rating
4.1
feedback
341
chart
#362
All reviews
Review RSS Feed
June 2, 2025
Pooja was exceptional in assisting with my concern. He event went an extra mile by sending a follow up and making sure everything has been resolved. He is a great at his job and providing a world-class service. Kudos to you, Pooja! :)
May 29, 2025
AWFUL! I have had constant glitches and I've used them for 3 years. None of my claims get approved anymore unless I pay extra for insurance. They clog up your email with an unnecessary update for every claim until it's completed. Support is not great. I don't know of any great alternatives otherwise I'd move in a heartbeat.
We're sorry to hear about your experience and would like to investigate this further and help reach a resolution. Our Customer Support have reached out to you for next steps.
May 23, 2025
### Warning to Future Users: Proceed with Caution – Easyship Failed My Business **Rating: ★☆☆☆☆ (1/5)** If I could give 0 stars, I would. I’m writing this review as a warning to other Shopify store owners who may be considering Easyship. My experience has been frustrating and costly—and I want to make sure others fully understand what they’re signing up for. **1. Nonexistent Technical Support** When I encountered issues with shipments, I received nothing but canned apologies and zero real help. There is no technical support when you actually need it. Reaching someone who can resolve issues in a timely manner is nearly impossible. This is unacceptable for a platform that claims to support e-commerce businesses. **2. Unreliable Service = Disrupted Operations** Shipping is the backbone of any online store, and with Easyship, my operations were disrupted repeatedly. I had shipments pending with no clarity, and no one followed up to resolve the issues. For a service that markets itself as a logistics solution, this is a serious failure. **3. No Accountability or Action** I received plenty of apologies, but apologies don’t fix broken processes. I needed action, and it never came. My business cannot afford delays and miscommunication when it comes to order fulfillment. **4. Refund and Cancellation Issues** I’ve requested a full cancellation of my annual subscription and a refund—not just for the subscription, but also for the cancelled shipments that are still pending. I expect this to be processed without further delay. I’ve lost both time and money due to this platform. --- ### Final Word: I Do Not Recommend If you’re serious about your business and need a dependable shipping solution with actual support, **look elsewhere**. Easyship failed to deliver on even the most basic expectations. I’m not happy, and I’m sharing this review so other entrepreneurs don’t fall into the same trap. After my disappointing experience with Easyship, I’ve made the switch to NetParcel, a Canadian-based shipping platform. So far, installation has been seamless, and everything is based out of Shopify. No need to leave Shopify to create labels.
May 20, 2025
too expensive. no advantages over sendle or local carriers?
We're sorry to hear about your experience. Our team has reached out to you to assist you.
May 19, 2025
We’ve had a great experience using Easyship! I really appreciate the wide range of shipping options available—it makes it so much easier to find the best rates and delivery times for our customers. Their platform is user-friendly, and their customer service has been consistently responsive and helpful whenever we’ve needed support. Highly recommended for businesses looking to simplify their shipping process!
Using app
Over 7 years
Total reviews
3
Average rating
5.0
May 11, 2025
May 6, 2025
After installing the app I had a few issues with trying to pay for my shipment. Anup explained to me what the issue was and guided me what to do. Anup also answered a few more questions I had with confidence and in a quick fashion. Very impressed with Anup's support!!
May 6, 2025
Paid for the premium subscription to add multiple couriers. They failed to integrate the additional couriers correctly, which meant labels couldn't be generated. Spoke to customer service over 4 weeks, who failed to check the integration and resolve the issue. The result, paying £80 a month for a shipping label provider than can't provide labels. Poor.
We're sorry to hear about your experience. Our team have reached out to you to help reach a resolution. Please contact us at [email protected] with any other queries.
April 26, 2025
Anup was so helpful I wouldn't have been able to do this without his help.
April 9, 2025
Easy to install, use, and great for price comparisons. highly recommend this app!
March 20, 2025
Easyship is the best! We ship expensive fragile chandeliers all over the world in a wide range of box sizes and circumstances. Our Shopify store is fully integrated and I set all of it up myself.
March 18, 2025
While I'm still uncertain if this app will meet my needs right now, the customer service representative in the Easyship chat provided me with satisfactory assistance and answered all of my questions.
March 16, 2025
We had been using another developer's paid product for over a year, and it seemed to only trend worse over time. After several reports of abandoned carts due to shipping errors, I had to take action as that developer had poor communication skills (no responses to emails, unavailable when ringing phones). Enter Easyship. As the name implies, it really is! We have two warehouse locations in different countries, with different region-specific carrier rate accounts. A few simple rules, and with a test profile, we were test-shipping error-free, with ACCURATE rates. The level of confidence I have in this product vs. the competitor's is VERY high.