The Miller Machine review for Easyship ‑ All in One Shipping

Really wanted to like this app. Was an early adopter but customer service can be so frustrating. Took way too long to hear back from them. Had an issue where Media Mail became a shipping option (their backend issue) and I lost money on shipping. Took customer service too long to address this. And was never offered a refund. Was supposed to have Chat as an option based on my plan but didn't show up whenever I tried to contact them. Clearly I was not a priority.