Easyship ‑ All in One Shipping

great customer service. They helped resolve an issue quickly that was caused not by them but by a server outage at USPS that made shipments load funny.

Bas customer service. I used to love this app, changed the game for my canadian business shipping mostly to the US. I spent thousands of dollars in shipping labels in the past year but unfortunalty they expereienced some issues with their UPS account. From what I understand the account was blocked. I had a similar issue in the past with Shippo (another thirdparty) and they solved the issue in 1h. I reached out almost everyday to easyship's customer service and they keed telling me that they will escalate this (to whom idk). I can't use my account anymore and they won't help me solve this.

I’ve been on Shopify since October, and shortly after I switched to Easyship. While there is a free plan available, the paid subscription is absolutely worth it for me - especially because of the level of support. Whenever there’s an issue, the response time is very fast and the support team is genuinely helpful. The last person I spoke with was Sruthi, who assisted me with HS code issues and guided me step by step via chat until everything was resolved. Overall, I highly recommend Easyship. It not only saves a significant amount of time by eliminating the need to deal directly with multiple shipping companies, but it has also reduced my shipping costs considerably. For my business, Easyship has been noticeably cheaper than purchasing labels directly from carriers.

Super einfach Sendungen mit easyship in die USA zu senden!

The information about this software is largely misleading. After purchasing a paid plan, you still need to create separate accounts with courier companies. The prices are higher than the actual carrier rates. They charge your account quickly, though you can later access the payment receipt from the billing section. The subscription cannot be canceled directly — it must be done through a support ticket. Overall, my experience with this software was not satisfactory.

Although friendly, the support team are not very helpful. The interface is good but the filtering options for order syncing are extremely limited, leading to multiple issues. Easyship seems uninterested in solving this signifiant problem.

Neha Roy was a good person to talk too, help was there and everything was nice and smooth! Prices are also better then shopify themself atleast form what ive seen, its worth a look!

If zero stars were possible, Easyship would earn it. U.S. customs changes are always announced months in advance, yet nothing is ever updated in the platform to handle USMCA compliance or prevent unjustified tariffs. As a result, our fully compliant Canadian products are charged duties anyway — forcing us to absorb part of the cost just to stay fair to our customers. When a single fulfillment team member couldn’t pass the in-app ID verification, the entire business account was disabled for 24–48 hours. That meant no shipping, no fulfillment — everything on hold. Customer “support” is another disaster. Every interaction ends with someone who can’t actually resolve issues, and when they do act, it’s without any understanding of how real businesses operate. One rep even “fixed” a carrier error by delaying our pickup three days without telling us — and called that a solution. Only thing they are good at is giving apologies... Run! Don’t get involved or subscribe to Easyship. There’s nothing “easy” about it — and it’s certainly not built for serious shippers or fulfillment-driven businesses.

So far very good platform with competitive rates. Easy to use!

have been using easyship for years. always reliable and quick to response and thank you Pooja for verifying our account

A good app and easily expandable with the API. But quite expensive with the monthly fee in addition to the direct shipping costs.

SRUTHI IS PROFESSIONAL AND HELPFUL

Support is great, especially Naveen who was very helpful

Thank you sunanda for the fast response for the cancel issues

easy to use, and most importantly the support is very timely and effecient.

Anup Kumar is an excellent staff. He is kind and took ownership and responsibilities of the entire issue. Strong sense of assurance and I’m very satisfied with the final result!

Easyship is fine for small startups, but once you cross 100+ orders per day, it becomes slow, unreliable, and frustrating to manage. As order volume increases, the platform struggles badly. Almost every day there’s a new software issue—orders not syncing properly, automation rules failing, or random errors that force you to manually edit shipments one by one. That manual work easily eats up hours daily, which completely defeats the purpose of using a shipping automation tool. Their automation is unreliable at scale. Rules don’t apply consistently, and you constantly have to double-check and fix things manually. Chat support is always “available,” but that doesn’t mean effective. Most of the time, support agents don’t fully understand the technical issues. They usually say “we’ll refer this to our tech team”, and then you hear nothing for days, often with no real solution in the end.