Easyship ‑ All in One Shipping
Cheapest shipping rates, labels, duties, tracking & automation
Rating
4.1
feedback
341
chart
#362
All reviews
March 10, 2025
Naveen has been so helpful and the only person who has been able to help us with an ongoing issue for 5 days. Very happy with the service from him. Thanks
Feb. 28, 2025
Concisely works for saving in favor of online merchants Easy to set up and manage the app on various online shopping platform using one click predefined integration method the more you use the app, the more you save the money Above all, customer assistance is excellent Especially thanks for Chaithanya Poojary who assisted me to solve my issues for a long time
Feb. 20, 2025
Very intuitive easy to use interface and great support team when you need them. I had an issue with notifications for pickups and Neha Roy from the support team went out of her way to find me the resolution! The onboarding call last week was very helpful as well. I tried Shipstation and Veeqo as well but easyship beats them handsdown with their customer centric approach
Feb. 5, 2025
Easyship has been a reliable and dedicated partner in our fulfillment operation.
Feb. 4, 2025
Daphne was most helpful in correcting a back end glitch that prevented a label from being printed.
Jan. 31, 2025
I like the platform - but very frustrating dealing with them. Buyer beware - save yourself some and explore other options as well. Service is a frustrating process, especially that the service is located in India, seems to cause issues with time zones when we needed support, as emails or chats are not responded to until sometime later. When you do get support, it is nothing more than an email linking to a generic article or a video - which does not cover the issue or resolve your problem. UPS Billing is an issue, now rates increased, or not available as before, plus additional booking and pick-up fees, which do not show up until you have to ship, which was a nasty surprise. The onboarding team and support team also not on the same page, when onboarding and sale is made, some functions work, then afterward when this does not, support would say that this function never existed or API problems... Can be a great product, just hope they sort this out. Time will tell but shop around.
We're sorry to hear about your experience on the platform. Our team have reached out you over email to help resolve this soon. Alternatively, you can also contact us at [email protected]
Jan. 28, 2025
Great integration and customer support (if you're on the upgraded version).
Jan. 6, 2025
Jan. 7, 2025
Excellent customer service and great shipping solutions. The platform is so easy to use offering great quotes that help us keep shipping costs under control. The customer service team is highly professional, always prompt and incredibly supportive. They always do their best to find solutions whenever we encounter difficulties, making us feel genuinly valued as customers. If you are looking for a platform with excellent support and competitive rates for international deliveries, I recommend Easyship
We're sorry to hear about your experience. Our team have contacted you to help resolve the matter promptly.
Jan. 2, 2025
The customer support chat, specifically Naveen, was very helpful. Thank you again.
Jan. 2, 2025
Terrible and scandalous. They will charge you far more than quoted, bring you some charges from weeks ago, topping up the charges you already paid. They will charge your card without telling you. Watch out for hundreds of pounds charges put on your card. Always blaming the couriers for their additional charges due to weight checks etc. The app works fine but their practices are scandalous.
We're sorry to hear about your experience. Please contact us at [email protected] so our team can investigate this matter promptly.
Dec. 10, 2025
Compliement to Sruthi, I just wanted to take a moment to thank you for your prompt response and the efficient support you provided in resolving my issue. Your professionalism and quick action made the process smooth and stress-free, and I truly appreciate your dedication to helping customers. It’s always a pleasure working with someone as responsive and reliable as you. Thank you again for your excellent assistance!
Dec. 12, 2024
Easy to manage and wide selection of courier with competitive pricing. Great customer support.