All reviews

Rating Breakdown

  • 5
    72% (245 ratings)
  • 4
    6% (22 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    16% (55 ratings)

Reviews with Text

  • 94% (321)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 10, 2025

Naveen has been so helpful and the only person who has been able to help us with an ongoing issue for 5 days. Very happy with the service from him. Thanks

Using app

Over 5 years

Total reviews

3

Average rating

4.3

4 / 5 Share

March 6, 2025

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

March 5, 2025

Love this service; it's saving me thousands on international shipping.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Concisely works for saving in favor of online merchants Easy to set up and manage the app on various online shopping platform using one click predefined integration method the more you use the app, the more you save the money Above all, customer assistance is excellent Especially thanks for Chaithanya Poojary who assisted me to solve my issues for a long time

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Best shipping rates so far, and very convenient to use.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Very intuitive easy to use interface and great support team when you need them. I had an issue with notifications for pickups and Neha Roy from the support team went out of her way to find me the resolution! The onboarding call last week was very helpful as well. I tried Shipstation and Veeqo as well but easyship beats them handsdown with their customer centric approach

Store

Vemzy

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Easyship has been a reliable and dedicated partner in our fulfillment operation.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Daphne was most helpful in correcting a back end glitch that prevented a label from being printed.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 31, 2025

I like the platform - but very frustrating dealing with them. Buyer beware - save yourself some and explore other options as well. Service is a frustrating process, especially that the service is located in India, seems to cause issues with time zones when we needed support, as emails or chats are not responded to until sometime later. When you do get support, it is nothing more than an email linking to a generic article or a video - which does not cover the issue or resolve your problem. UPS Billing is an issue, now rates increased, or not available as before, plus additional booking and pick-up fees, which do not show up until you have to ship, which was a nasty surprise. The onboarding team and support team also not on the same page, when onboarding and sale is made, some functions work, then afterward when this does not, support would say that this function never existed or API problems... Can be a great product, just hope they sort this out. Time will tell but shop around.

Using app

7 days

Total reviews

6

Average rating

3.7

Developer Reply

We're sorry to hear about your experience on the platform. Our team have reached out you over email to help resolve this soon. Alternatively, you can also contact us at [email protected]

5 / 5 Share

Jan. 28, 2025

Great integration and customer support (if you're on the upgraded version).

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

good customer service

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Using app

About 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 7, 2025

Excellent customer service and great shipping solutions. The platform is so easy to use offering great quotes that help us keep shipping costs under control. The customer service team is highly professional, always prompt and incredibly supportive. They always do their best to find solutions whenever we encounter difficulties, making us feel genuinly valued as customers. If you are looking for a platform with excellent support and competitive rates for international deliveries, I recommend Easyship

Using app

4 months

Total reviews

6

Average rating

4.3

Developer Reply

We're sorry to hear about your experience. Our team have contacted you to help resolve the matter promptly.

5 / 5 Share

Jan. 2, 2025

The customer support chat, specifically Naveen, was very helpful. Thank you again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 2, 2025

Terrible and scandalous. They will charge you far more than quoted, bring you some charges from weeks ago, topping up the charges you already paid. They will charge your card without telling you. Watch out for hundreds of pounds charges put on your card. Always blaming the couriers for their additional charges due to weight checks etc. The app works fine but their practices are scandalous.

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry to hear about your experience. Please contact us at [email protected] so our team can investigate this matter promptly.

5 / 5 Share

Dec. 17, 2024

excelent.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Great support getting our stores connected. And the rates are great too.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Compliement to Sruthi, I just wanted to take a moment to thank you for your prompt response and the efficient support you provided in resolving my issue. Your professionalism and quick action made the process smooth and stress-free, and I truly appreciate your dedication to helping customers. It’s always a pleasure working with someone as responsive and reliable as you. Thank you again for your excellent assistance!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Easy to manage and wide selection of courier with competitive pricing. Great customer support.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Everything was perfect!

Using app

About 2 hours

Total reviews

12

Average rating

5.0