Easyship ‑ All in One Shipping

Sept. 23, 2024

Daniel was great! I accidentally disconnected us when I refreshed the page. Thank you for your help Daniel. Easy Ship support is always so great!

Sept. 22, 2024

very efficient to connect my website with easyship.

Sept. 18, 2024

Your pricing model is insane. $70 for multi box shipment, and you STILL charge per label for bring my own carrier? The integration still failed as well. I tried to close my account that was created 30 minutes ago and got a message about "outstanding balance". I never shipped anything, just started the "free trial", what balance??

Sept. 18, 2024

Sept. 6, 2024

The platform is simple and easy to use. And the rates are better than any other option I've found online - and I did A LOT of research. Extremely beneficial for Australian business with needs to ship to and from the US.

Aug. 15, 2024

Great experience solving an edge case with Emily and the tech support team. They went above and beyond to figure out what was my problem and solving it within a day. Having been using easyship for almost a year now and really loving the platform and service.

April 11, 2025

Easyship is so close. It gets a lot right. The shipping rules system is powerful, integration with Shopify is good, the API and Webhooks are solid, order merge is awesome, analytics are insightful, and DDP support is great. It lacks in a few key areas though that have been unaddressed after reaching out many times: - FedEx International shipping does not support EDI when using their shipping account, we've been waiting 6+ months for this and had been told it would be done "soon" - FedEx International shipping (using Easyshi's account) is missing from some key markets like Germany and Australia for no clear reason. Support had no idea and didn't seem to follow up with FedEx - Flat Export does not support door to door tracking when available like its direct competitor (Pirate Ship: Simple Export) despite using the same Asendia Service These issues make dealing with international shipping really challenging, which is the sole reason we switched to Easyship.

July 23, 2024

Easyship is a great App with excellent customer service. Definitely the best shipping app on Shopify.

July 22, 2024

Have been using easyship for years. It is really straight forward and fuss free. However there are multiple frustrating moments where the orders are not synced with the platform no matter how many times i refresh the sync.

Oct. 14, 2025

Very happy with Easyship. A brilliant company to use for shipping parcels in the UK or internationally. Fab customer service from Abhijith Mohan, Easyship Customer Support, helped sort out a small discrepancy and didn't give up pursuing a small refund on our behalf. Thank you

May 28, 2024

Easyship has been providing us with shipping solutions for over five years now. The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. Over the years, Easyship has simplified many procedures to be more customer-friendly, like making the insurance claims process very intuitive (though thankfully, these cases are rare). The customer support team is responsive and helpful, with special thanks to our customer success manager, Chris, who is our main point of contact for any customizations or improvements we need. If you want to make your shipping logistics easy and efficient, Easyship is definitely the right platform to choose.

May 28, 2024

May 8, 2024

When the package lost, Easyship didn't get positive response and following up actions on the case, even I've sent several emails to [email protected]

May 6, 2024

Haven't started using it on Shopify so we cannot comment.

May 3, 2024

It's not user friendly for domestic Hong Kong shipping as there's no integration for S.F Pick up location. Also, I need to select insurance or not every time I create a shipment. It will be more user friendly if I can set a default and change if I need to. Also I create a custom box for my shipment as my order is always around the same size and weight, but I need to select the my custom box every time. So overall, it's a lot more hassle than other shipment platform such as Shipany or Oneship.

May 1, 2024

Easy and effective always

March 17, 2024

I would definiely recommend not to use. They charge you for basic features other softwares offer for free. They incentivize you with a 30$ credit if you connect your shopify store but you don't actually receive the credit. Support is literally non-existent. Sent 3 messages only got 1 reply 3 days later.

Feb. 22, 2024

I quite like it. Much better experience than buying labels directly from UPS etc... There is one thing I would really appreciate if you improved it: It would be great if the customs declaration could be made more 'versatile'. It seems there is no way to enter "Gift" or any other type of shipment. It is always 'Merchandise'. Also the Item description is way too short. for example, sometimes it is necessary to add "no commercial value" or "warranty replacement" etc...So a few more lines would be great. Keep up the good work!

Aug. 6, 2024

Easyship's customer service Shadab is GREAT! Resolves problem promptly and swiftly even via emails!

Feb. 2, 2024

Degraded quality of platform, and MIA chat support for 3+ year account. Easyship at the beginning of my ecom startup was great, had supportive account reps and overall chat support was great (shoutout to Tracie Harper, 10/10 chat agent). Over the past year, I noticed lots of admin changes which lead to huge changes to support and overall the reach with my account. Every week there would be some issue caused with an order being misplaced, improper address verification, and lots and lots of fees being tagged onto my account due to incorrect address validation done in communication with Shopify and Easyship. Recently, I decided to give up on this platform and exercise my options for a dedicated carrier account. Fortunately, I was provided with one and made the right decision to shift my logistics over to Shipstation and Zonos fulfillment. Both platforms have had nothing but great feedback, and these platforms are progressing in such a great way that I am at the point of hopping away. Easyship was once an "easy" platform, but they have become so difficult to work with that I would recommend new small businesses to use Shipstation as your 3rd party fulfillment. Shipstation support is tremendously better and they are quick to respond to you. I am not at a massive scale but being respected still by a platform like Shipstation shows they care. Do not use this app, stay away and go to Shipstation for domestic and use Zonos for international orders!