All reviews

Rating Breakdown

  • 5
    79% (340 ratings)
  • 4
    5% (21 ratings)
  • 3
    3% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (49 ratings)
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2 / 5 Share

Nov. 15, 2024

This looks like a good app for shipping but it will require you to be on the Shopify Advanced or Plus in order to use the calculated rates at checkout.

Using app

About 1 hour

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your feedback. Please get in touch with at [email protected] so our team can walk you through on how to use the platform and install rates at checkout.

2 / 5 Share

July 15, 2024

提示我要是从中国发货就无法使用

Store

AEVIILA

Using app

About 3 hours

Total reviews

3

Average rating

3.0

Developer Reply

Thank you for your feedback. I'm sorry to hear about your experience with our platform. Please contact us at [email protected] with your account details so our team can assist you with any issues with our platform. Best, Ben (Marketing @Easyship)

2 / 5 Share

April 8, 2024

I made a test door-to-door shipment with this company on february, 16 from US to Mexico. Delivery time was specified 6-8 working days. After more than month of waiting my package I thought that I need to forget about my package but unexpectedly I received it after 46 days, on april 4th. Better is later than never.

Using app

5 months

Total reviews

2

Average rating

3.0

2 / 5 Share

Feb. 15, 2023

Has taken 48+ hours to get back to one of my tickets. I'm left in the dark with support not answering my question

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, Thank you for your feedback, we've been trying to get in touch with you repeatedly to discuss any issues you may have. If you could get back to us I'm positive we can turn this around for you! All the best, Easyship

2 / 5 Share

July 27, 2020

DO NOT USE THIS APP! While there were some great features I was ready to put to work for my business, there were many parts of the app that were just broken. The rules didn't work, and it would never integrate our FedEx account. Never any replies to the countless inquiries about integration.

Using app

About 1 month

Total reviews

3

Average rating

4.0

2 / 5 Share

April 9, 2019

Be warned: EasyShip looks nice and shiny but start digging under the hood and there are some things you need to be wary of. Pro's: Great for cash flow (pay as you go), Nice additions such as tracking page with banners, Integration with PayPal, Reasonably good support Con's: The Hong Kong warehouse partner they paired me with has been an unmitigated disaster. Lost orders, lost stock and ineffective coms, A number of selling features just weren't available and the support couldn't get them to work (No way to turn off taxes and charges for irrelevant countries, discounted shipping), Would not allow me to have a business address outside of Hong Kong in order to ship from HK (which is so freakin bizarre it's astonishing) The inability to sync products with Shopify (seriously you need to import a CSV file!), SKU's weights etc is similarly an insane omission. It betrays the lack of inventory management knowledge within the core team at EasyShip. This and the following omission places your fulfilment service at severe risk - you are warned, Barcodes of products are not featured or considered. Someone thought this was unimportant. It is. Pro's aside I have decided to stock out of the disastrous warehouse I was paired with, cut my losses and finish with EasyShip. EasyShip was pretty bummed for me so I can't blame them beyond a lack of due diligence in bringing this warehouse on-board. If you plan to ship from home or your own business perhaps consider it. Otherwise tread carefully...

Using app

Over 1 year

Total reviews

5

Average rating

3.6

2 / 5 Share

Feb. 4, 2019

I lost a lot of sales because of this app. During the checkout process there were many instances when it wouldn't provide customers shipping rates or only provide expensive shipping options when there were definitely less expensive options/carriers. This caused so many abandoned carts and messed up my latest product launch sales. Though the shipping offers on the backend are at times lower than other platforms, I will not use the calculated shipping rates ever again. It's good to have as an option for manual shipping label fulfillment not for customer-facing calculated live rates at checkout.

Using app

Over 1 year

Total reviews

2

Average rating

3.5