Easyship ‑ All in One Shipping
Cheapest shipping rates, labels, duties, tracking & automation
Rating
4.1
feedback
341
chart
#362
All reviews
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March 30, 2026
Domestic UK shipping is ok - International shipments not ok. It told me my international shipments would use my iOSS number in the interface, but it didn't and all my customers had customs bills. This made them angry and wasted a lot of admin time/cash flow issuing refunds. Customer service via email was slow and useless, it took days to get a response, and the response wasn't helpful. If you want to speak to somebody on the phone you have to upgrade your plan which you shouldn't have to do. Why would you want to spend more money to fix a basic issue? I then had a sales person phone me to ask if I wanted to upgrade, I said no as I was having issues, he was like ok bye LOL. Anyway CBA with this anymore, business running is hard enough without tools making it harder. I've ended up using Royal Mail Click + Drop directly as it's more reliable. Constructive feedback - work on your customer service, if you'd have helped, I would have stayed.
March 25, 2026
Easyship helped me compare shipping rates from different couriers without opening multiple tabs. i like the discounted labels and tracking updates. sometimes the dashboard feels a bit crowded and i clicked wrong menu. still its been very usefull for managing orders daily.
March 10, 2026
Easyship is very user-friendly and makes managing shipments simple. Their customer service team is always quick to respond and consistently helpful whenever I run into an issue. Avantika is the best!
March 3, 2026
The app itself has been good for the last 12 months but looking for other options now due to the fact that I've been forced into 'verifying my identity' before any more shipments can be made.
Feb. 25, 2026
I initially tried using AI to answer my questions, and wasn't very successful in getting the correct responses. Once I got through to Alisha from the support team was very helpful in assisting with the multiple questions I asked about various configuration options within Easyship.
Feb. 20, 2026
Excellent service and very reliable platform. EasyShip makes international shipping simple and efficient. Competitive rates, smooth tracking, and great support. Highly recommended for eCommerce businesses!
Feb. 11, 2026
Excellent service. Daniel Kannan walked me through the process in order to get me running again!
Feb. 6, 2026
Using Easyship to ship our product to customers is very convenient. It is easy to choose which carriers and compare rates. Support team has been very helpful and easy to work with.
Feb. 4, 2026
Shipping correctly includes many challenges. Easyship and Shopify both provide excellent assistance - starting when the customer places an order, then all the way to delivery of the package. The HELP department is especially thorough, diligent, and friendly.
Feb. 1, 2026
I don't ship a lot yet so I'm on the lowest plan. But it's great for what I need. Shipping rates are easy to compare. It definitely saves a lot of time and money.
Jan. 24, 2026
Alandra and Daniel were fantastic went above and beyond to make sure everything with our orders, labels, planning and shipment looked correct and how we planned. It took alot of the stress out of the process and gave peace and mind that what we were sending, was done correctly Fingers crossed all goes through to our customers ok! Thank you for all your help once again
Jan. 15, 2026
Horrible customer support!! Long response times and impossible to get help, EVEN if they screw up. Actively looking for other options!
Jan. 15, 2026
If I could leave no stars, I would. I was advised I can only use a credit card or american express to use this platform, not my card I use for EVERYTHING to do with my business.
Jan. 15, 2026
Jan. 2, 2026
Servicio efectivo y una plataforma oportuna para emprendedores que buscamos aliados estrategicos e ideales.