DreamCastle review for Easyship ‑ All in One Shipping

1 / 5

March 23, 2019

I used easyship service to ship out my KickStarter parcels from Singapore to US. After about 3 months, I was billed for almost $300 due to discrepancies in the parcel sizes and weight. If you want to be fair to your customer, do a check during the collection of the parcels, not billing your customer AFTER 3 MONTHS of the shipment. What guarantee do you have that the parcels does not distort in your warehouse?

Using app

About 2 years

Total reviews

4

Average rating

3.3

Developer Reply

Hi, Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and understand your frustration. At Easyship, we strive to provide excellent service. Please contact us with your Easyship account details so we can investigate and resolve this matter promptly. Thank you for your patience and understanding. Thanks, Ben (Marketing @Easyship)

Easyship ‑ All in One Shipping for Shopify
Easyship ‑ All in One Shipping
4.0 star
430 reviews

Easyship ‑ Shipping App with Free Plan | Shopify App...

Developer
Shopify App Store