Gladiator Fitness review for Easyship ‑ All in One Shipping
Dec. 19, 2019
App is so/so, but the customer service from this provider is terrible. They will lose your parcels, and not honour the insurance claims even after they have admitted fault
Hi there, Thanks for taking the time to leave your review, we appreciate any feedback from our customers, good or bad. In this case, I'm aware that we have tried to contact you several times to help you resolve this issue but we did not hear back from you. On this occasion, the issues you have raised were the result of an issue with your chosen courier. In terms of insurance, the package in question was not insured, you can learn more about how to insure your shipments in our Help Centre here - https://support.easyship.com/hc/en-us/articles/115003451011-How-to-Add-a-Shipping-Insurance If there is anything else we can help you with, please don't hesitate to reach out to us at [email protected] All the best, Easyship
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