TSH Jewelry review for Easyship ‑ All in One Shipping

1 / 5

June 28, 2020

Half the time the service doesn't even work. Parcels aren't picked up. Shipping documents are missing. Support doesn't reply for over a week. They're actively hurting my business. A week and a half ago a parcel was meant to be picked up by DHL. That never happened, and as Easyship formally becomes the shipper, they won't deal with you directly. The only reason the platform works for me a little is because I have a good relationship with my courier guys, so I call them personally to tell him to pick parcels up. If I were to rely on EasyShip my business would've already been flooded with terrible reviews from people who don't ever receive their parcels. I'll be migrating over soon to a different platform, because Easyship is INCREDIBLY unreliable. Try them at your own risk. I'm pretty mad at myself for sticking with them as long as I have.

Using app

About 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi Anicha, We recently tried reaching out to you and wanted to follow up and see how things are going, and if there is anything we can do to turn your experience around. A lot has changed on our platform since you last used it, and it would be the world to us if we could reconnect and see if we can make things right. Best, Ben (Marketing @Easyship)

Easyship ‑ All in One Shipping for Shopify
Easyship ‑ All in One Shipping
4.0 star
430 reviews

Easyship ‑ Shipping App with Free Plan | Shopify App...

Developer
Shopify App Store