Made with Love in India review for Easyship ‑ All in One Shipping

July 30, 2020

Lost 3 hours of my sleep time trying to generate a set of shipping labels and in frustration left a scathing review of the service in frustration. What happened next changed my perspective about the Easyship team. The customer service & tech teams were super reactive in investigating the issue, resolving it and at the time communicating promptly with me(including phone calls) as regards what was causing the issue in the first place and what they were doing to fix it. The fault in the first place was not entirely theirs..it was the Hermes API that was rejecting long SKU codes and hence the issue). Overall, few improvements yet to be introduced including the option to print labels in-store and better rates negotiation with the courier guys but if they work the way they are at the moment, they will win hearts and businesses in the long run. Highly reccomend these guys.