All reviews

Rating Breakdown

  • 5
    94% (119 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

March 12, 2024

Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thanks for the review and warm words. If you need further assistance, contact our 24/7 support team. Best regards, The NexusMedia team.

5 / 5 Share

April 30, 2023

great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .

Using app

About 4 years

Total reviews

5

Average rating

5.0

1 / 5 Share

April 5, 2023

Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me. I also request Shopify for ask refund with them asap

Using app

About 1 year

Total reviews

2

Average rating

1.0

Developer Reply

Hi there! We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email. Best, EasyVideo team

5 / 5 Share

Jan. 9, 2023

Perfect handy app with a great support team. Karina answered my questions and helped me figure out what I needed quickly. I highly recommend this app.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2022

The seller did a perfect job. I am very satisfied with my order and I highly recommend this seller! The video works well.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

This team is awesome they did custom coding and everything we need for the product video. Fast replies and fast solution. Thanks alot!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Diese App ist super. Hatte anfangs Probleme, weil die Videos nicht dargestellt wurden. Der Support war mega schnell und hat direkt geholfen. Jetzt werden die Videos angezeigt und das wertet meinen Shop direkt total auf. Perfekt! Ich kann diese App zu 100% empfehlen.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

Perfect for embedding Youtube videos to the product page! Simple app to work with. Just click "Add media from URL" in the product image section. Embed the video URL. And the video(s) shows up along with the product image thumbnails.

Using app

About 4 hours

Total reviews

63

Average rating

4.2

5 / 5 Share

Oct. 15, 2021

EXACTLY what I was looking for. Its very annoying having a theme that doesn't support video in your product images, but this fixes it in a very few simple steps. Thank you!

Using app

About 2 hours

Total reviews

18

Average rating

4.8

5 / 5 Share

Sept. 27, 2021

This app worked perfectly from the start providing my videos functunality that they didn't have originally from shopify. Customer service even helped me tweak it to fit my vision for the site. They were quick to respond and efficient with their help. -Dave

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 8, 2021

The customer service attitude is very friendly, and they help to answer questions in a timely manner. This app is very useful and I like it.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 17, 2021

This app worked perfectly for what we wanted as a brand. The embedded videos look clean, they are responsive and they reproduce automatically. It's the most easy app to use and they have the best client service. We wanted to make some size adjustment for the videos to be exactly the same size of our photos on desktop and mobile and they answered immediately and very professionally and modify the code for us.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2021

The Dev team really went above and beyond over multiple weeks to help configure the app to fit my store perfectly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

The best app ever, I used another one and this is definitely the best, they solved an issue I had with my theme in less than 24 hours, thanks very much !

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

This app is very easy to use, and the customer service is top notch. When I had an issue integrating the app with our Shopify Theme, they responded to my email right away and resolved the issue within hours. AMAZING! Thank you!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

I've been using Easy Video for a couple of years. It is highly valuable for my shop, as it allows me to better showcase the details of my works. Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution. Love!

Using app

Almost 6 years

Total reviews

6

Average rating

5.0

3 / 5 Share

Nov. 24, 2020

downloaded the app and all the images on my website stopped showing up. After deleting the app, the issue was still not fixed. Support was good in getting it fixed promptly.

Using app

14 minutes

Total reviews

4

Average rating

3.5

5 / 5 Share

Oct. 28, 2020

This is a simple and intuitive app, works exactly as it says and meets my video needs perfectly. Their support is top notch. Fast turnaround. It didn't work completely right after the install. App support responded to my support even on a Sunday via email, and was able to get the issue fixed in a timely and effective manner. Thank you.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Easy Video has great customer support. They were there for me when my web developer was not. They helped me at all hours of the night. Now my videos are uploaded from Vimeo and are playing on my online store. Thank You Easy Video !!!

Using app

About 1 month

Total reviews

1

Average rating

5.0