Rating

4.9

feedback

886

Reviews

chart

#288

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    20%
  • Less than a month
    37%
  • Less than a year
    33%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and helpful support provided by the team. Many users highlighted the ease of use of the app and its effectiveness in syncing products between Shopify and eBay. The customer support representatives, such as Shreya, Hem, and Ronex, were specifically mentioned for their patience, knowledge, and professionalism in guiding users through the integration process. Users appreciated the human touch in the support they received and the quick responses to their queries. However, there was one negative review mentioning a lack of features and a flaw in the app's functionality that led to dissatisfaction.

Highlights

Exceptional customer service and support
Ease of use and effectiveness in syncing products
Human touch in customer support
Quick responses to queries
Negative review highlighting lack of features and a flaw in functionality

Rating Breakdown

  • 5
    97% (855 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 85% (750)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 2, 2026

its great, help always via live chat available. Shreya is amazing .

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

veyr helpful

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

March 2, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Thanks you Shreya

Using app

About 1 hour

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 27, 2026

Incredible customer service. Little bit of a language barrier as I am from the USA and customer service was not, however, we worked it out and my call was just what I needed. App will be exactly what we needed for our business and am excited to get started with the tasks at hand. Thank you to Hem and DPL!!!

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

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