MODE Auto Concepts review for CedCommerce eBay Integration
Nov. 17, 2022
App is terrible, does not import, upload or push orders. We have spent two weeks with support, they do not respond to question instead make excuses that their servers are backlogged today, etc. not realising we have had the same issue every day for two weeks. They uploaded an entire catalogue, including items with zero inventory which sold on eBay. Now our seller score has been compromised because we do not have stock of these items. We have very large catalogue with thousands of products and this app simply does not work. Support is zero star, they do not communicate or respond to any issue.
Hello MODE Auto Concepts, We apologize for the inconvenience held to you while using the app. It seems there might be some confusion because the app has the basic functionality to import products from Shopify to the app and then help you in listing them to the eBay marketplace. Once you have any sale on ebay then that order will be synced to your Shopify store and reduced inventory will be sent back to ebay. Also, we accept there might be some delays in the inventory sync at that time, due to server issues, but they are now all resolved, and we have even launched our new updated version of the app using which you can manage multiple eBay accounts from a single Shopify store. We would like you to please give us one more chance to serve you. If you get back to us, we will surely help you in the best way as we do with our all sellers. Will look forward to serving you again !! Team CedCommerce
