All reviews

Rating Breakdown

  • 5
    93% (798 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 99% (848)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2024

Great customer service. Easy set up. I was up and running in no time!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

May 25, 2024

Was using the Ebay app, however it was discontinued. switch to ced commerce 18 months ago. Overall small teething issues, but able to get resolved. All products are on ebay and happy overall.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

1 / 5 Share

May 24, 2024

If I could give this app a negative star, I would. 1. the customer support team dont know how assist you accordingly, they would sometimes leave you hanging for more than 45 minute not unless you send a follow-up message on the chat. and agent in the name Praveen Awasthi is the worst agent they have - not only he will ignore you but he will do a blind transfer to another agent without you knowing. 2. we booked 5 times via calendly to have their so called "experts" walk us through the app but no one showed up in all 5 bookings - even went in 15 minutes before scheduled anfd stayed inside the room for an 1 hour just to be ghosted 3. application interphase is not userfriendly and is case sensitive there is also a limitation to the listings name so you could not use the searchable world and is limited to using the genric term. if you want a good integration application use Shopify Marketplace Connect especially if you are a codisto user.

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce

5 / 5 Share

May 22, 2024

I was having an issue with images defaulting to one main image covering all variants in ebay - a CedCommerce team member jumped on a call with me and had the issue sorted super quickly and efficiently showing me the setting I needed to ensure was selected in the templates. Brilliant service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

May 16, 2024

We used this app on 2 Shopify shops and never really had big issues in the past. Since 5-6 Months everything has changed, during our yearly subscription period suddenly things changed and we could no longer use the features we had paid for in advance, after complaining about this the topic was resolved. Besides that since about 4 months we keep having big problems syncing the products. Kept chatting with support and opening tickets. Even on the shopify admin panel it told us that the app had an API problem. The support team that in the past always did a great job suddenly became a big problem. No answers, no solutions, huge problems understanding issues. Ontop of all that a week ago suddenly the orders did not sync automatically anymore, solution was that we should do it by hand. The story ends today, we opened a ticket about 10 -12 days ago, first we kept being told it would take time to resolve the issue, then suddenly there seems to have never been a problem and some support employees did obviously not understand the issue. 48 hours ago the support reached out to us again explaining things that we already knew but not solving the issue that we still had. They then asked us to arrange a meeting to discuss the issue, today 48 hours later we received a new message telling us that as they had not had a feedback they are closing the ticket. We waited 10-12 days and kept being told to wait, they obviously don´t like to wait this long so they closed the ticket after not hearing back in 48 hours. To be honest I was shocked about this way of dealing with serious customer issues. We recommended this app to various other people in the past years - today I must say this was a huge mistake. We cannot recommend using the app anymore. Support is no longer as good as they were in the past. We now paid for 12 months and gave up using the app after 8 months - a huge disappointment.

Using app

8 months

Total reviews

3

Average rating

3.7

Developer Reply

Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce

5 / 5 Share

May 24, 2024

Their customer service has been great at help fixing any issues that have came up.

Using app

5 months

Total reviews

7

Average rating

4.4

Developer Reply

Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously. Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce

1 / 5 Share

May 15, 2024

they transferred my products completely wrong. I am not satisfied at all, the prices and titles are completely wrong. They took additional money from me outside shopify.

Using app

1 minute

Total reviews

24

Average rating

2.6

Developer Reply

Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce

5 / 5 Share

May 14, 2024

Great support and assistance with this app. Very happy and would recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our app. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best Regards, CedCommerce

5 / 5 Share

May 13, 2024

I was having problems uploading products to my ebay store. I reached out to the support team and they scheduled a meeting with me. The team walked me through the process and was able to show me what I was doing wrong. I am very happy with this app and the CED Team. Thanks!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Ebay application. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best Regards CedCommerce

5 / 5 Share

May 10, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Nice customer service! long time user

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!

Using app

11 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 15, 2024

Downgrading my original 2* to 1* due to problems with functionality, now uninstalled. The functionality is OK but they are really let down by poor customer service, I have twice sent the same support request, both times I got an automated reply that there would be a response in 24 hours. However in both cases nothing received.

Using app

3 months

Total reviews

4

Average rating

1.5

Developer Reply

Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We're sorry to hear about your experience and want to assure you that your concerns are being taken seriously. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce

5 / 5 Share

April 29, 2024

I have a very large catalog (200 products and 4,000 skus). I finally got eBay linked to Shopify - CedCommerce are the ones that got it done. A bit of a learning curve to use the app but the support is first class. Thank you.

Using app

29 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 2, 2024

Very happy with how easy the app is to use. makes listing on ebay very easy. and support is great.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2024

This app is awesome for selling stuff on eBay. The best part? You get live customer service round the clock, which is super helpful. It has tons of features to boost sales, but it might take a bit to figure out. Thankfully, the live support makes it a breeze.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 14, 2024

I had a terrible experience with Ebay Integration and this company ! I made a sell using this app that never showed on Ebay. I thought the buyer had bought two items- one on EBay and one on Shopify. The order in Shopify showed paid by the cedcommerce app. I sent both items out. Later I found out that the customer did not order the item showing on Shopify and no payment had been received. I tried to use the chat feature to get help and they said I would receive an email from someone. The first email had a link that took me to a general help page with subjects that did not cover the issue. Then someone from the company started emailing me about the issue, insisting it was EBay’s fault. After very many hours and many, many emails going back and forth with this company I found out their app had pulled in the wrong item to Shopify because their app had assigned the same sku number to all my listings. For days the company argued with me that it was not their fault. There was a HUGE language barrier and it was so frustrating dealing with them. Finally when they admitted their mistake they offered my 3 months free to use of their app if I changed my review. So I just changed my review to this. Seriously you have got to be kidding. STAY AWAY FROM THIS APP IF YOU DONT WANT TO LOSE MONEY OVER BOGUS SELLS and get a big headache dealing with them

Using app

9 days

Total reviews

1

Average rating

1.0

5 / 5 Share

March 8, 2024

Installed and was able to upload products from shopify store to ebay quickly and importantly, automatically - once I got my head round profiles and templates etc. I had one issue when a product upload came back with an error - the chat support from Vishal was excellent and he solved the issue and had the product on ebay within minutes.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Great customer support - always there to answer an issue very fast

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Great platform for managing product inventory across several websites and Apps. User friendly with a great interface. The support team helped me navigate the App and solve technical issues I was struggling with. I recommend this service for anyone using multiple platforms for their inventory management. 5 Stars.

Using app

Over 1 year

Total reviews

7

Average rating

4.7