All reviews

Rating Breakdown

  • 5
    93% (798 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 99% (848)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 26, 2024

I don't know how in the world this app has such a favorable rating, it was absolutely horrible to use. I used this app over a year ago and it was so much better then. Whatever updated were made to it have made it worse to use. It's a very clunky app, half od the links don't even work and when you finally do manage to get a product uploaded to your eBay store it causes errors to your store. Worst app I have ever used!

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 14, 2024

Customer support is fast and effective! I managed to list hundreds of items quickly to eBay to help turn over some closeout items we sell.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I use the app to synchronize my products and orders from ebay. Thus far, everything works well. I had some problems at first regarding the set-up and some other issues on my part, but the customer support always answered very quickly and always managed to help.

Using app

26 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 8, 2024

Easy to use, and sync features work well. No need to manually manage ebay orders any more as it all syncs to Shopify.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Vishal provided excellent support to get us setup! So far so good!

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 27, 2024

Excellent app! It does everything it promises and makes integration with eBay super easy and fully automated. On top of that you get a online support which looks like available all the time and help you resolving any issues or user errors.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 27, 2024

Worst app to connect with your eBay shop. Had this app for one year and many problems with it. It had always issues while synchronizing the inventory which caused the problem that I sold items on ebay which weren't available anymore. Also this app is not able to upload products from your shopify shop to ebay, you always have to put the products on eBay by yourself and then connect them to the products in your shopify shop. The app is also very expensive. They couldn't refund my money after I deleted the app now I have to pay 199USD for a year we're I will not use this app. 2 weeks ago I found the app "eBay Integration & Sync - DPL" which is much more user friendly and also has the option to upload directly for shopify. It's much cheaper and is constantly being upgraded.

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 26, 2024

"I had trouble uploading my products, but the representative went above and beyond to ensure that my account was set up correctly. He even uploaded my products for me! I couldn't have asked for a better representative than the one I received."

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Fantastic app! Great support team who are very quick to reply and assist. The team are very fast in replies and extremely helpful

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Amazing support! I was having some trouble getting things set up and products exported to Ebay, but support was great and I was able to quickly get my listings up.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I just starting on using the app. Customer support is very good. They walked me through the process. Very good services.

Using app

18 days

Total reviews

1

Average rating

5.0

2 / 5 Share

March 11, 2024

Edit: We have now used this app for a few months. I wish that we had never changed from our previous one. The syncing is very slow which causes us to sell a product in the store that may have already been purchased on eBay. We have had issues, where an item that was left with no stock was still showing in stock on eBay, despite having sold it on eBay previously. So, we oversold again. When I asked if there was any way to sync the sale on Ebay so we see it on Shopify sooner, I was told that maybe that could happen but we'd have to pay for it?? I would warn others that they coerce you to leave a five star review. They will not stop asking you for it until you do it, hence all the five star reviews. Original review: We have only used this app for a short time, but the customer service has been excellent. Every question I have asked they have answered with in minutes and have been very very helpful. Original original review: I deleted my first one because when I said that I could not leave a review for an app I just downloaded, they badgered me to increase the rating to five stars.

Using app

3 months

Total reviews

4

Average rating

4.5

Developer Reply

Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce

5 / 5 Share

May 9, 2024

Der Kundensupport ist hilfsbereit und unheimlich schnell. Hat ein Problem im Chat innerhalb von Minuten behoben. Die App selbst funktioniert tadellos (Wir verwenden sie mit Shopify). Haben jetzt auf Bronze upgegradet. Sehr empfehlenswert!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Best Customer Service ever from Rishu and Harshit, they made the process quick and easy getting us up and running in no time.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Amazing, really helpful!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

App works great. As with anything else, you have to customize all the settings on the app and set up your account. It takes a bit of time, but they instructions are very simple. Their support is also great, always available and willing to help. But once all the settings are in, it's super easy and works perfect. The orders that come in through ebay automatically sync into shopify.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 30, 2023

Fantastic app which saves alot of time. Can get a little confusing but the chat is always answered straight away and issues dealt with. Would highly recommend.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

At first, I had a bit of trouble uploading items to eBay. The support was very helpful. Thank you very much.

Store

KIVEMA

Using app

About 3 hours

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 27, 2023

This app does not work. And support is non-existent. There was no screen to link an eBay account and no way to go back to previous steps. It makes you select products to import even if there are no products to import and then errors out when it can't find the products that don't exist.

Using app

About 19 hours

Total reviews

2

Average rating

1.5