CedCommerce eBay Integration

Was using the Ebay app, however it was discontinued. switch to ced commerce 18 months ago. Overall small teething issues, but able to get resolved. All products are on ebay and happy overall.

If I could give this app a negative star, I would. 1. the customer support team dont know how assist you accordingly, they would sometimes leave you hanging for more than 45 minute not unless you send a follow-up message on the chat. and agent in the name Praveen Awasthi is the worst agent they have - not only he will ignore you but he will do a blind transfer to another agent without you knowing. 2. we booked 5 times via calendly to have their so called "experts" walk us through the app but no one showed up in all 5 bookings - even went in 15 minutes before scheduled anfd stayed inside the room for an 1 hour just to be ghosted 3. application interphase is not userfriendly and is case sensitive there is also a limitation to the listings name so you could not use the searchable world and is limited to using the genric term. if you want a good integration application use Shopify Marketplace Connect especially if you are a codisto user.

I was having an issue with images defaulting to one main image covering all variants in ebay - a CedCommerce team member jumped on a call with me and had the issue sorted super quickly and efficiently showing me the setting I needed to ensure was selected in the templates. Brilliant service!

We used this app on 2 Shopify shops and never really had big issues in the past. Since 5-6 Months everything has changed, during our yearly subscription period suddenly things changed and we could no longer use the features we had paid for in advance, after complaining about this the topic was resolved. Besides that since about 4 months we keep having big problems syncing the products. Kept chatting with support and opening tickets. Even on the shopify admin panel it told us that the app had an API problem. The support team that in the past always did a great job suddenly became a big problem. No answers, no solutions, huge problems understanding issues. Ontop of all that a week ago suddenly the orders did not sync automatically anymore, solution was that we should do it by hand. The story ends today, we opened a ticket about 10 -12 days ago, first we kept being told it would take time to resolve the issue, then suddenly there seems to have never been a problem and some support employees did obviously not understand the issue. 48 hours ago the support reached out to us again explaining things that we already knew but not solving the issue that we still had. They then asked us to arrange a meeting to discuss the issue, today 48 hours later we received a new message telling us that as they had not had a feedback they are closing the ticket. We waited 10-12 days and kept being told to wait, they obviously don´t like to wait this long so they closed the ticket after not hearing back in 48 hours. To be honest I was shocked about this way of dealing with serious customer issues. We recommended this app to various other people in the past years - today I must say this was a huge mistake. We cannot recommend using the app anymore. Support is no longer as good as they were in the past. We now paid for 12 months and gave up using the app after 8 months - a huge disappointment.

Their customer service has been great at help fixing any issues that have came up.

Great support and assistance with this app. Very happy and would recommend

I was having problems uploading products to my ebay store. I reached out to the support team and they scheduled a meeting with me. The team walked me through the process and was able to show me what I was doing wrong. I am very happy with this app and the CED Team. Thanks!

Nice customer service! long time user

It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!

Downgrading my original 2* to 1* due to problems with functionality, now uninstalled. The functionality is OK but they are really let down by poor customer service, I have twice sent the same support request, both times I got an automated reply that there would be a response in 24 hours. However in both cases nothing received.

Very happy with how easy the app is to use. makes listing on ebay very easy. and support is great.

This app is awesome for selling stuff on eBay. The best part? You get live customer service round the clock, which is super helpful. It has tons of features to boost sales, but it might take a bit to figure out. Thankfully, the live support makes it a breeze.

Installed and was able to upload products from shopify store to ebay quickly and importantly, automatically - once I got my head round profiles and templates etc. I had one issue when a product upload came back with an error - the chat support from Vishal was excellent and he solved the issue and had the product on ebay within minutes.

Great customer support - always there to answer an issue very fast

Great platform for managing product inventory across several websites and Apps. User friendly with a great interface. The support team helped me navigate the App and solve technical issues I was struggling with. I recommend this service for anyone using multiple platforms for their inventory management. 5 Stars.

Customer support is fast and effective! I managed to list hundreds of items quickly to eBay to help turn over some closeout items we sell.

I use the app to synchronize my products and orders from ebay. Thus far, everything works well. I had some problems at first regarding the set-up and some other issues on my part, but the customer support always answered very quickly and always managed to help.

Easy to use, and sync features work well. No need to manually manage ebay orders any more as it all syncs to Shopify.

Vishal provided excellent support to get us setup! So far so good!