CedCommerce eBay Integration
Effortlessly sell on eBay to improve sales
Rating
4.7
feedback
1,182
chart
#779
All reviews
Rating Breakdown
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May 22, 2024
I was having an issue with images defaulting to one main image covering all variants in ebay - a CedCommerce team member jumped on a call with me and had the issue sorted super quickly and efficiently showing me the setting I needed to ensure was selected in the templates. Brilliant service!
May 24, 2024
I have recently downloaded this app. I have asked for help to run through and set up eBay Integration. I have now had the assistance needed and it is working great. Thank you vishal for your great assistance. Without your help, I would still be lost. Thank you for your understanding and patience. Great app and looks very promising.
May 16, 2024
We used this app on 2 Shopify shops and never really had big issues in the past. Since 5-6 Months everything has changed, during our yearly subscription period suddenly things changed and we could no longer use the features we had paid for in advance, after complaining about this the topic was resolved. Besides that since about 4 months we keep having big problems syncing the products. Kept chatting with support and opening tickets. Even on the shopify admin panel it told us that the app had an API problem. The support team that in the past always did a great job suddenly became a big problem. No answers, no solutions, huge problems understanding issues. Ontop of all that a week ago suddenly the orders did not sync automatically anymore, solution was that we should do it by hand. The story ends today, we opened a ticket about 10 -12 days ago, first we kept being told it would take time to resolve the issue, then suddenly there seems to have never been a problem and some support employees did obviously not understand the issue. 48 hours ago the support reached out to us again explaining things that we already knew but not solving the issue that we still had. They then asked us to arrange a meeting to discuss the issue, today 48 hours later we received a new message telling us that as they had not had a feedback they are closing the ticket. We waited 10-12 days and kept being told to wait, they obviously don´t like to wait this long so they closed the ticket after not hearing back in 48 hours. To be honest I was shocked about this way of dealing with serious customer issues. We recommended this app to various other people in the past years - today I must say this was a huge mistake. We cannot recommend using the app anymore. Support is no longer as good as they were in the past. We now paid for 12 months and gave up using the app after 8 months - a huge disappointment.
Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
May 24, 2024
Their customer service has been great at help fixing any issues that have came up.
Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously. Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
May 15, 2024
they transferred my products completely wrong. I am not satisfied at all, the prices and titles are completely wrong. They took additional money from me outside shopify.
Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
May 14, 2024
Great support and assistance with this app. Very happy and would recommend
Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our app. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best Regards, CedCommerce
May 13, 2024
I was having problems uploading products to my ebay store. I reached out to the support team and they scheduled a meeting with me. The team walked me through the process and was able to show me what I was doing wrong. I am very happy with this app and the CED Team. Thanks!
Using app
9 days
Total reviews
2
Average rating
5.0
Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Ebay application. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best Regards CedCommerce
May 10, 2024
May 8, 2024
It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!
June 15, 2024
Downgrading my original 2* to 1* due to problems with functionality, now uninstalled. The functionality is OK but they are really let down by poor customer service, I have twice sent the same support request, both times I got an automated reply that there would be a response in 24 hours. However in both cases nothing received.
Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We're sorry to hear about your experience and want to assure you that your concerns are being taken seriously. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
May 23, 2024
Be aware of these scammers! I asked for a customized service. After they checked my eBay account, they quoted me and persuaded me to pay a one-time bill plus a full-year subscription. After my payment, they did nothing at all and did not respond promptly. They said the service I was looking for depended on eBay, which they never mentioned initially. I paid about $300 for absolutely nothing. Wasting my time. Be aware. New Update: I wasn't sure before, but now I'm 100% sure THEY ARE SCAMMERS. They asked me for a video call meeting and kept asking me to share my screen to "check something in my account to process the refund" while recording. They said, "Otherwise, we cannot refund you." BE AWARE. I am going to contact PayPal now. Red flags: Persuading for upfront payment No service delivered after payment Reluctance to answer queries Demanding screen sharing for refunds Changing terms after payment Poor communication Requests for personal information Unwillingness to provide clear details about the service Unprofessional behavior
Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
April 29, 2024
I have a very large catalog (200 products and 4,000 skus). I finally got eBay linked to Shopify - CedCommerce are the ones that got it done. A bit of a learning curve to use the app but the support is first class. Thank you.
April 29, 2024
The best app you can find to integrate shopify and ebay in Australia gives you a free version as well to learn and navigate before you want to decide if you want to go with it or not.
April 21, 2024
Vishal Tripathi was an excellent customer service rep. He answered all my questions and provided detailed information on how to integrate my items into eBay. Greatly appreciated his knowledge and time.
April 18, 2024
I needed help on the app and got great customer Support. Quick and helpful.
April 2, 2024
Very happy with how easy the app is to use. makes listing on ebay very easy. and support is great.