All reviews

Rating Breakdown

  • 5
    93% (1,179 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (48 ratings)
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5 / 5 Share

April 4, 2023

I was not a happy camper when Shopify no longer used Ebay integration. I went on the app store and found CedCommerce ebay integration, it seemed so difficult to use, ( which it really wasn't, it was just new to me). I set up a call with the team to walk me through and boy were they right on top of answering my questions and showing me what to do. Any questions I had after they were able to help me through the chat. I think at first it's intimidating, but once you get over it, it's easy to navigate.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello PetStoreNMore, It's not uncommon to feel intimidated by new technology, but I'm glad to hear that the team was able to walk you through the setup process and answer any questions you had. Having responsive and helpful customer support can make all the difference when it comes to learning new platforms and tools. Thank you for taking the time to share your positive feedback, and I'm glad to hear that once you got over the initial intimidation, the Ebay integration was easy to navigate. I hope that you continue to have a positive experience with the integration and that the support team continues to be responsive and helpful. Best Regards, Team Cedcommerce.

5 / 5 Share

April 3, 2023

Immediate and professional assistance, I would like their assistance for his precious help and great patience, especially us new to the industry and who don't know where to put our hands in these platforms

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Angolo Zen, Thank you for sharing your positive experience with this company's assistance. It's great to hear that you received immediate and professional assistance and that the assistance provided was valuable, especially as someone new to the industry and platform. I'm glad to hear that you found their assistance to be precious and that they were able to provide great patience throughout the process. Best Regards, Team Cedcommerce.

5 / 5 Share

April 3, 2023

Initial setup was a little confusing but the support team was very helpful and quick to respond, which made things much easier. We've had a few hiccups here and there with items not syncing correctly, but everything was resolved fairly quickly when I reached out for assistance. So far we've been happy with the app.

Store

Lulani

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lulani, Thank you for sharing your experience with this app. I'm sorry to hear that the initial setup was a little confusing, but it's great to hear that the support team was helpful and quick to respond, which made things much easier. It's not uncommon to experience hiccups and issues when setting up and using new apps, but I'm glad to hear that the support team was able to help resolve any issues that arose. Having responsive and helpful customer support is crucial, especially when dealing with technology that may have its own set of complexities and challenges. Best Regards, Team Cedcommerce.

5 / 5 Share

April 3, 2023

Really helpful customer service, and quick to repsond, simple integration with shopify, I'm hopin it will make life a lot smoother.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Foulds Guitars, Thank you for sharing your positive experience with this company's customer service. It's great to hear that they were really helpful and quick to respond to your needs. I'm also glad to hear that the integration with Shopify was simple and that you're hoping it will make your life smoother. Integrating different systems can sometimes be a challenge, so it's always great to hear when it's a smooth process and helps make things easier in the long run. Thank you for taking the time to share your positive feedback, and I hope that you continue to have a great experience with this product in the future. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 22, 2024

UPDATE: After using CedCommerce for approximately a year now, I have to say that their tech support is second to none! Previous review: I always find their tech support to be very helpful and always available. I appreciate that type of service.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Hello ADS Has Solutions LLC, Thank you for sharing your positive experience with this company's tech support. It's always great to hear when customers find tech support to be helpful and available when needed. Having reliable and accessible tech support is crucial, especially when dealing with technology that may have its own set of complexities and challenges. I'm glad to hear that you've had a positive experience with this company's tech support and that they have been able to assist you when needed. Thank you for taking the time to share your positive feedback, and I hope that you continue to receive excellent tech support from this company in the future. Best Regards, Team Cedcommerce.

5 / 5 Share

April 1, 2023

Very good and helpful, I asked and they provided, very good service and adequate response time. Thanks

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Masageknee, Thank you for sharing your positive experience with this product. It's great to hear that the service provided by the company was very good and helpful, and that you received adequate responses to your inquiries. Having responsive and helpful customer service is crucial, and it's always great to hear when companies can provide a positive experience for their customers. I'm glad to hear that your needs were met and that you found the service to be satisfactory. Best Regards, Team Cedcommerce.

2 / 5 Share

Aug. 3, 2023

First review: Yep, a bit confusing at first, but online help was excellent and sorted out initial issues quickly. Happy so far ... Update Aug 2023: Inventory updates have stopped working! Not sure if this has something to do with emails I recieved "advising" that I should upgrade from a free account to a paid account (if I didn't, my free plan would be "limited"), but very frustrating and impacting my customers, and livelihood...

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello XLR8 Performance Bicycle Wheels, Thank you for sharing your experience with this product. It's not uncommon for new products to have a bit of a learning curve, but it's great to hear that the online help was excellent and able to quickly resolve any initial issues you had Having a responsive and helpful online support system can make a huge difference in the overall experience of using a new product. I'm glad to hear that your initial issues were sorted out quickly and that you're happy with the product so far. Best Regards, Team Cedcommerce.

5 / 5 Share

March 31, 2023

Although it can be a bit confusing when initially setting this up, the help offered in the chat room and one-on-one meetings was extremely helpful. Particular thanks to Aishwarya.

Store

Bedlam

Using app

28 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Bedlam, Thank you for sharing your experience with this product. I'm glad to hear that the chat room and one-on-one meetings helped resolve any confusion you had during the initial setup process. Providing helpful and attentive support is crucial for companies, especially when customers are navigating new products and may require additional guidance. Thank you for taking the time to share your positive experience, and I hope that you continue to have a great experience with this product in the future. Best Regards, Team Cedcommerce.

5 / 5 Share

March 31, 2023

Absolutly Brilliant. Its confusing at times to use but due to the incredible help chat box it makes it as easy as a doddle to use . Very much impressed.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello TechPlus, It's great to hear that you found this product to be "absolutely brilliant" despite finding it confusing at times. The fact that the chat box was incredibly helpful and made things easier for you is a testament to the quality of customer support provided by this company. Providing excellent customer support is crucial, especially for products that may have a bit of a learning curve or require some guidance to use properly. I'm glad to hear that the support team was able to help you navigate any confusion and make your experience with the product a positive one. Thank you for taking the time to share your positive experience, and I hope that you continue to have a great experience with this product in the future. Best Regards, Team Cedcommerce.

5 / 5 Share

March 31, 2023

This is highly recommended for new and existing sellers. The representatives are fabulous with excellent and real-time support. My listings are now up on Ebay. It was an amazing experience. Thank you

Store

Monessa

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hello Monessa, It's great to hear that you had a positive experience with this company's support representatives and that they were able to provide real-time support to help you get your listings up on eBay. It's always great to have a smooth and hassle-free experience when starting or managing an online business. Positive feedback like yours is always valuable to companies as it helps them know that they are on the right track in terms of providing excellent customer service. Thank you for taking the time to share your positive experience, and I hope that your business continues to thrive on eBay with the help of this company's services. Best Regards, Team Cedcommerce.

5 / 5 Share

July 4, 2023

The app imported THOUSANDS of my products to eBay with the help of an AMAZING support team. I am very grateful for this app because they contributed to making my business sucessful! UPDATE: I have used this app throughout the months and support has helped me with every issue I've experienced on eBay. They are very knowlegable and solve everything super quickly! I recommedn this app as the one and only you should use if you want something reliable, helpful with also great customer support!

Using app

7 months

Total reviews

9

Average rating

3.2

5 / 5 Share

March 29, 2023

Tech support was very p atient and very helpful. Even with technology at my end he dealt with it patiently as we manuevered the different problems.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello TUTBrands, It's great to hear that you had a positive experience with the tech support team and that they were patient and helpful in resolving your issues, even when there were technical difficulties on your end. Effective technical support requires a combination of technical expertise, communication skills, and patience, so it's always great to hear when customers have had a good experience with a support team. I'm glad to hear that your problems were successfully resolved, and I hope that you continue to have positive experiences with this company's technical support in the future. Best Regards, Team Cedcommerce.

5 / 5 Share

March 29, 2023

Switched to this after eBay ended support of their plugin. So far so good and support is responsive. The product management has a lot more features than the old app.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello BloomingBulb, It's great to hear that you switched to a new plugin and are satisfied with its performance so far. It's also reassuring to know that the support team has been responsive to your needs.Overall, it sounds like you've made a good choice in switching to this new plugin, and I hope it continues to meet your needs in the future. Best Regards, Team Cedcommerce.

5 / 5 Share

March 29, 2023

Highly, recommeded. Specially, Team was quick and on spot through out the process. Live image sharing helped a lot to locate the issue and resolve it.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello Top Labels Online, Thanks for the recommendation, and your positive feedback. We always work on a high priority for a client. please get in touch with us! Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. It means a lot to us and our entire team. Best Regards, Team Cedcommerce.

5 / 5 Share

March 28, 2023

Great app. Best service. Best communication. Quick problem solving. Must have app HIGHLY RECOMMEND!!!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Eighteen Grams, Thank you for your positive review! We're glad to hear that you find our app great and that our service has been the best for you. We strive to provide excellent communication and quick problem-solving to ensure that our customers have the best experience possible. Best Regards, Team Cedcommerce.

5 / 5 Share

March 28, 2023

"CedCommerce eBay Integration app is an excellent tool for any shopify store owner. The app provides seamless integration between your shopify store and eBay, allowing you to easily list and manage your products on the marketplace, Overall, I highly recommend this app to any shopify store owner looking to integrate ebay and shopify. With its powerful features, intuitive interface, and robust support, customer support is top notch and helpful in resolving all the issues"

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mikes store, Thank you for taking the time to leave such a positive review! We're thrilled to hear that our eBay Integration app has been an excellent tool for your Shopify store and that our features and interface have met your needs. It's also great to know that our customer support team was able to provide you with top-notch service and resolve any issues you encountered. We appreciate your recommendation and look forward to continuing to serve you in the future. Please don't hesitate to reach out to us if you need any assistance! Best Regards, Team Cedcommerce.

5 / 5 Share

May 5, 2023

Great app! It works much better than the other ones! I am thrilled with the service and the way this app works. Definitely recommend!

Using app

4 days

Total reviews

4

Average rating

2.0

Developer Reply

Hello bazaarmart.net, Thanks for the recommendation, and your positive feedback. We always work on a high priority for a client. please get in touch with us! Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. It means a lot to us and our entire team. Best Regards, Team Cedcommerce.

5 / 5 Share

March 27, 2023

Great App and great support thank you so much, love it so far. Happy to recommend this App to others.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Treecycling Timber Sales, Thank you for your kind words and recommendation! We're thrilled to hear that you love our app and that our support team was able to provide you with great service. We appreciate your support and look forward to continuing to serve you. Best Regards, Team Cedcommerce.

5 / 5 Share

March 26, 2023

I've just started using the app, with no knowledge or experience so Im very grateful for the chat box and the instant help you recieve. Thank you. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Number 29 Online, Thank you for your positive review! We're glad to hear that our chat support was able to assist you as a beginner user and provide you with instant help. We understand that starting with a new app can be overwhelming, and we want to ensure that our customers have the necessary support they need to get started. Best Regards, Team Cedcommerce.

5 / 5 Share

March 26, 2023

Amazing response time and very detailed and helpful responses. Very good at explaining the ins and outs.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Midwest Precious Metals, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our support team was able to provide you with detailed and helpful responses promptly. We strive to make sure our customers fully understand the ins and outs of our products and services, so it's great to know that our efforts are paying off. Please feel free to contact us if you have any further questions or concerns - we're always here to help! Best Regards, Team Cedcommerce.