CedCommerce eBay Integration
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Customer service is amazing! They have fixed all my problems/issues quickly and and kindly. Will continue using this app!
Hello Elotex Fabric, Thank you for sharing your positive experience with our customer service! Providing top-notch customer service and support is a top priority for us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing CedCommerce, and we're delighted to hear that you'll continue using our app. If you ever need any further assistance in the future, please don't hesitate to reach out to us. Best Regards, Team Cedcommerce.
Best ebay integration app we've used. User friendly platform. The online support team are really fast and helpful too.
Hello Threeworlds Australia, Thank you for sharing your positive feedback about our eBay integration app and customer support team! We're thrilled to hear that you found our platform to be user-friendly and that our app is the best eBay integration app you've used. Best Regards, Team Cedcommerce.
Excellent response times, all queries dealt with quickly and efficiently. We are currently using CedCommerce for our eBay orders and would recommend.
Hello Pronto Seed, Thank you for sharing your positive experience with our response times and efficiency in dealing with your queries! We're thrilled to hear that our team was able to provide you with excellent support for your eBay orders. Providing top-notch customer service and support is a top priority for us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing CedCommerce, and we appreciate your recommendation. Best Regards, Team Cedcommerce.
The only thing this app does well is sync orders. Beyond that, it's complicated and clumsy to set products up to sync to eBay. Once done though, the syncing is very finnicky and, for us, has never worked without manual intervention. Code seems held together with string and tape. Chatted with support, who opened a ticket for us 11 days ago. No response from CEDCommerce despite us following up.
Connection between app and shopify is great, a little bit to set up but once your set everything else is seamless from there. Customer service is also very responsive.
Hello Black Mango, Thank you for taking the time to share your positive experience with our app and customer service! We're glad to hear that the connection between our app and Shopify is great and that once you set everything up, the experience is seamless. We understand that setting up a new app can sometimes be a little challenging, but we're glad to hear that our team was able to assist you along the way. Providing responsive customer service is a top priority for us, and we're glad to hear that we were able to meet your expectations. Thank you for your feedback, and please don't hesitate to reach out if you need any further assistance. Best Regards, Team Cedcommerce.
The meeting went perfect. They were very helpful for all the problems I had with the app. I would recommend reaching out to them if you are ever in need of help with your store. Thank you!
Hello Runaway Sole, We're delighted to hear that your meeting went perfectly and that our team was able to help you with any problems you had with our app. Providing helpful and responsive customer support is a top priority for us, and we're glad to hear that we were able to meet your expectations. Best Regards, Team Cedcommerce.
Amazing live support and seamless integration! Every step of the way, the representatives have helped me!
Hello Yume Native Arts, Thank you for taking the time to share your positive experience with our services! We're thrilled to hear that you found our live support to be amazing and that our integration was seamless. Our team is committed to providing exceptional customer service and ensuring that our customers have a smooth experience throughout their journey with us. We appreciate your feedback and hope to continue providing you with the support you need. Don't hesitate to reach out if you need any further assistance! Best Regards, Team Cedcommerce.
Awesome customer support and highly useful integration. Rishu worked with me every step of the way throughout the setup process.
Hello New Living Style, Thank you for sharing your positive feedback. We're glad to hear that you found the customer service to be top-notch and that the app works great. We appreciate your feedback and are thrilled to hear that you are happy with the app. Best Regards, Team Cedcommerce.
Customer service is great and very responsive as I've been getting setup. I also appreciate the Free plan until I get established on ebay.
Hello Razels, Thank you for taking the time to share your feedback about the customer service and the Free plan. It's great to hear that you have had a positive experience with the customer service team and that they have been responsive in helping you get set up. Best Regards, Team Cedcommerce.
This is the perfect connection between apps. 5 stars all around. The customer service and communication is fantastic!
Hello Lusso e Rosas, Thank you for sharing your positive review about an app that you found to be the perfect connection between apps, and the 5-star rating you've given it! It's great to hear that you had a fantastic experience with customer service and communication. Effective communication and support are key to any successful app, so it's great to hear that you received the level of service you expected. Best Regards, Team Cedcommerce.
It had everything I needed, and I got excellent support to help set it up. Not to mention it's free for what I need!
Hello, That's 3D Printed, Thank you for sharing your positive review about a product that provided you with everything you needed, excellent support, and a free plan! It's great to hear that you were able to find a solution that met all of your requirements and that the support you received was helpful in setting it up. Additionally, it's always a bonus when a product offers a free plan that fits your needs. Best Regards, Team Cedcommerce.
Very handy product for linking ebay and shopify. Great customer service as well! Would recommend if you want to push ebay orders to shopify.
Hello Black Flag Cornhole, Thank you for sharing your positive review about a product that links eBay and Shopify! It's great to hear that the product was helpful for you and that you had a positive experience with their customer service. Your recommendation is also valuable for others who may be looking for a solution to push eBay orders to Shopify. Keep in mind that it's always helpful to provide more specific details about the product, such as its name or features, so that others can benefit from your review as well. Best Regards, Team Cedcommerce.
Excellent service! Really easy to use and CS people are so handy if you need to ask any questions! I would definitely recommend.
Hello Midnight Whimzy, We're thrilled to hear that you found our service to be excellent and that our app is easy to use. We're also glad to hear that our customer service team was helpful in answering any questions you had. We appreciate your recommendation and are always here to help if you need anything else. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.
Teams at Commerce have been super helpful, constantly assuring and helped me understand everything. Would reccomend!
Hello Nature-Kitchen-Shop, We're glad to hear that our team at CEDCommerce was super helpful and provided you with constant assurance and understanding throughout your experience with us. We appreciate your recommendation and are always here to help if you need anything else. Best Regards, Team Cedcommerce.
Amazing service and extremely helpful! Will forever be a customer! They helped me with navigating and uploading products with ease!
Hello TDFCollectibles, Thank you for your review! We're thrilled to hear that you had an amazing experience with our service and that our team was able to provide you with extremely helpful assistance. We're glad that we could help you navigate and upload products with ease, and we appreciate your loyalty as a customer. Best Regards, Team Cedcommerce.
An german translation for the app would be great. Overall the app connect with ebay, most steps are self explain. You could improve the Product Menu for more Usability (Template must be setup before Profile). Very helpful and fast support at any time with no costs in the free version that helps me very much. Thanks to all!
Hello CC-Shopping, Thank you for your review! We appreciate your feedback on adding a German translation to our app and will take that into consideration for future updates. We're glad to hear that you found most steps to be self-explanatory and that our customer support was helpful and fast in assisting you. We appreciate your suggestion on improving the Product Menu for more usability and will take that into consideration as we continue to enhance our app. We're also happy to hear that the free version of our app has been useful for you. Best Regards, Team Cedcommerce.
Very helpful customer service! So fast reply! Never had this before. Amazing help, step by step. This what I really expect from an shopify app. Thank you.
Hello Blue Booms, Thank you for your review! We're thrilled to hear that our customer service was very helpful and provided you with fast replies. We always strive to provide excellent support to our customers, and we're glad to hear that we met your expectations. We're also happy to hear that our team provided you with step-by-step assistance, making the process easier for you. Thank you for choosing CedCommerce. Best Regards, Team Cedcommerce.
Very helpful and prompt customer service. Grateful to have this resource when using a new integration!
Hello The Guitar Haunt, Thank you for your review! We're glad to hear that our customer service was helpful and prompt in assisting you with your new integration. We understand that trying out new integrations can be challenging, and we're always here to help make the process smoother for our customers. We appreciate your feedback and are grateful to have the opportunity to assist you. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.
It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.
Fast and efficient service. Got to figure out the error I encountered and helped me solve it right away. Thank you.
Hello On Sale Beauty, Thank you for your review! We're glad to hear that our team provided you with fast and efficient service and that we were able to help you quickly resolve the error you encountered. We understand how frustrating technical issues can be, and we always aim to provide timely and effective solutions for our customers. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.
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