All reviews

Rating Breakdown

  • 5
    93% (812 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (33 ratings)

Reviews with Text

  • 99% (858)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2023

Amazing service and extremely helpful! Will forever be a customer! They helped me with navigating and uploading products with ease!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello TDFCollectibles, Thank you for your review! We're thrilled to hear that you had an amazing experience with our service and that our team was able to provide you with extremely helpful assistance. We're glad that we could help you navigate and upload products with ease, and we appreciate your loyalty as a customer. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

An german translation for the app would be great. Overall the app connect with ebay, most steps are self explain. You could improve the Product Menu for more Usability (Template must be setup before Profile). Very helpful and fast support at any time with no costs in the free version that helps me very much. Thanks to all!

Using app

14 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello CC-Shopping, Thank you for your review! We appreciate your feedback on adding a German translation to our app and will take that into consideration for future updates. We're glad to hear that you found most steps to be self-explanatory and that our customer support was helpful and fast in assisting you. We appreciate your suggestion on improving the Product Menu for more usability and will take that into consideration as we continue to enhance our app. We're also happy to hear that the free version of our app has been useful for you. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

Very helpful customer service! So fast reply! Never had this before. Amazing help, step by step. This what I really expect from an shopify app. Thank you.

Using app

20 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello Blue Booms, Thank you for your review! We're thrilled to hear that our customer service was very helpful and provided you with fast replies. We always strive to provide excellent support to our customers, and we're glad to hear that we met your expectations. We're also happy to hear that our team provided you with step-by-step assistance, making the process easier for you. Thank you for choosing CedCommerce. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

Very helpful and prompt customer service. Grateful to have this resource when using a new integration!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Guitar Haunt, Thank you for your review! We're glad to hear that our customer service was helpful and prompt in assisting you with your new integration. We understand that trying out new integrations can be challenging, and we're always here to help make the process smoother for our customers. We appreciate your feedback and are grateful to have the opportunity to assist you. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

1 / 5 Share

March 2, 2023

It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.

Using app

3 months

Total reviews

4

Average rating

3.0

5 / 5 Share

March 2, 2023

Fast and efficient service. Got to figure out the error I encountered and helped me solve it right away. Thank you.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello On Sale Beauty, Thank you for your review! We're glad to hear that our team provided you with fast and efficient service and that we were able to help you quickly resolve the error you encountered. We understand how frustrating technical issues can be, and we always aim to provide timely and effective solutions for our customers. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

5 / 5 Share

March 1, 2023

Thank you for helping out. Very helpful with few of my issues. Quick response also which is always great.

Using app

5 months

Total reviews

9

Average rating

4.6

Developer Reply

Hello Makana Hut, It's great to hear that we were able to help you with your issues and that you found our response time to be quick. We always strive to provide helpful and efficient customer service, so your feedback is much appreciated. Thank you for taking the time to leave a 5-star review! Best Regards, Team Cedcommerce.

5 / 5 Share

March 1, 2023

Great help from CEDCommerce eBay Team. Very useful and helpful information provided via screen share.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello EngineeringStores.co.uk, It's great to hear that you had a positive experience with the CEDCommerce eBay team and found their assistance helpful. Providing useful information via screen share can be an effective way to help customers understand complex processes or features, and it sounds like they did a great job in guiding you. Thank you for sharing your review! Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 27, 2023

Customer service and support is Great. It is a bit confusing at first and I had a lot of errors in listings, so It took a while to get migrated from my old system

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Delta Plastik USA, Thank you for your positive feedback. We're glad to hear that you found the customer service and support to be great. We understand that the migration process can be confusing and there may be errors in the listings, but we appreciate your patience in working through these issues. We hope that the end result was worth the effort and that you are now able to manage your listings with greater ease. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 24, 2023

Fantastic app and super customer support. Always happy to help with any query and the system itself worked flawlessly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Slice B2B, It's always great to hear when a system works flawlessly and is backed by a responsive support team. we are glad to hear that they were able to help you with any queries you had. Good luck with your endeavors and don't hesitate to reach out again if you need further assistance. Best Regards, Team Cedcommerce.

5 / 5 Share

May 10, 2023

Great support today from Manmohan. He was very responsive and fixed all my integration issues I was having on my eBay store. Our company is please with CedCommerce.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Chaussures, It's great to hear that you had a positive experience with CedCommerce's support team! It's always important to have reliable and efficient support when it comes to e-commerce integrations. Keep up the good work and good luck with your online business! Best Regards, Team Cedcommerce.

5 / 5 Share

April 18, 2023

Great customer service sorted my problems ! They are all ways there if you need anything . Thanks a lot.

Using app

4 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Feb. 20, 2023

Incredible support team - they talk to you in WhatsApp and also FaceTime you as required to ensure you can setup the integration, but the team are also experts on eBay and how to setup your store. Very amazing services and ongoing support, I can ask them anything and they help me solve it! The integration works like

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you,The Cave Nutrition Store AU, for your positive review! We're glad to hear that our support team was able to provide you with excellent service and that our app integration works well for you. We strive to provide our customers with expert advice and ongoing support to ensure that they can get the most out of our products. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 20, 2023

We were having errors so we shceduled a call and the team was very helpful in helping resolve. We had 2000+ products to upload and this app will be seamless in assisting us to do so. Very happy with the service.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, mperformanceparts, It's great to hear that our team was able to assist you in resolving the errors you were experiencing. We're thrilled that you're finding our app helpful in uploading your large inventory of 2000+ products, and that you're happy with our service. Thank you for taking the time to leave us a review, and please don't hesitate to reach out if you have any further questions or concerns. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 20, 2023

This app makes transfer of items from Shopify to eBay easier. The support team is also great. Good job guys!

Store

LUV2BRD

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello LUV2BRD, Thank you for your review! We're glad to hear that you find our app helpful in transferring items from Shopify to eBay, and that our support team has been great in assisting you. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our app and for your kind words! Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 20, 2023

The app is very easy and helpful also the support team responds immediately and solve all the errors you will get in no time really recommend. try it and you won't regret worth it.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ecartplus, Thank you for giving us a 5-star review. We're glad to hear that you find our app easy and helpful and that our support team has been responsive and able to solve any errors you may have encountered quickly. Thank you for recommending our app to others, and we're glad that you find it worth the investment. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 18, 2023

Great App. Amazingly quick customer support. This App saves me so much time and effort uploading products from Shopify to Ebay. It's priceless. !

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello RTTSealant, Thank you for your review! We're also glad that our customer support has been quick and amazing in assisting you. We take great pride in providing excellent customer service, and we're glad that our efforts have been helpful to you. Thank you for choosing our app and for your kind words! Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 14, 2023

Great Shopify to eBay integration app. Offers all the settings you need to, list new items and connect to existing ones on eBay. + Great 24/7 support.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you GMS Mobility, for your review! We are thrilled to hear that you find our Shopify to eBay integration app useful and that our support team was able to provide you with great service. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our app! Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 14, 2023

Really great app and the customer service is very helpful! As soon as you have a problem, you have access to a support agent who will accompany you through all the process.

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello, Today is Art Day, Thank you for sharing your review! It's great to hear that you found the app helpful and that customer service was able to assist you promptly. Thank you again for your review and we look forward to serving you in the future. Best Regards, Team Cedcommerce.

5 / 5 Share

Feb. 14, 2023

We had some questions on how to set it up and the help desk and Manmohan Singh were extremely helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Detroit Guitar, Thank you for your review! We're glad to hear that our team was able to assist you with setting up the app. Let us know if you have any further questions or concerns. We're here to help! Best Regards, Team Cedcommerce.