CedCommerce eBay Integration
Effortlessly sell on eBay to improve sales
Rating
4.7
feedback
1,262
chart
#508
All reviews
Rating Breakdown
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March 3, 2023
I'm going to be honest and say I do find this app quite difficult to use compared to direct via eBay, but that's most likely because of the number of varying products I have. What I can say without hesitation is that the customer support is very supportive indeed. It is amazing that they always fix the problem, and are always happy to send screenshots and explain. Overall, I am very happy, and cannot wait to get a hang of all the terminology.
Hello COCOSTUDIOS, Thank you for your honest review! We understand that our app can be challenging to use for some customers, especially those with a large number of varying products. However, we're glad to hear that our customer support team was able to provide you with excellent assistance and help you resolve any issues you encountered. We're always here to help, and we're happy to hear that we were able to provide clear explanations and screenshots to assist you. We appreciate your patience in getting a hang of the terminology, and we hope to continue providing you with the support you need. Best Regards, Team Cedcommerce.
March 2, 2023
It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.
March 2, 2023
Fast and efficient service. Got to figure out the error I encountered and helped me solve it right away. Thank you.
Hello On Sale Beauty, Thank you for your review! We're glad to hear that our team provided you with fast and efficient service and that we were able to help you quickly resolve the error you encountered. We understand how frustrating technical issues can be, and we always aim to provide timely and effective solutions for our customers. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.
March 1, 2023
They helped me with me with on everything I needed. he was an amazing help, this company, Ced commerce has amazing costumer service.
Hello Arggie, Thank you for your review! We're glad to hear that our team was able to help you with everything you needed and that you found our customer service to be amazing. We strive to provide top-notch support to all of our customers and it's great to know that we were able to meet your expectations. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.
March 1, 2023
Thank you for helping out. Very helpful with few of my issues. Quick response also which is always great.
Hello Makana Hut, It's great to hear that we were able to help you with your issues and that you found our response time to be quick. We always strive to provide helpful and efficient customer service, so your feedback is much appreciated. Thank you for taking the time to leave a 5-star review! Best Regards, Team Cedcommerce.
March 1, 2023
Great help from CEDCommerce eBay Team. Very useful and helpful information provided via screen share.
Hello EngineeringStores.co.uk, It's great to hear that you had a positive experience with the CEDCommerce eBay team and found their assistance helpful. Providing useful information via screen share can be an effective way to help customers understand complex processes or features, and it sounds like they did a great job in guiding you. Thank you for sharing your review! Best Regards, Team Cedcommerce.
Feb. 28, 2023
Their customer service is top-notch and the app works great. Rishu was very patient and guided me through all of my questions and concerns over a screen share of my store. I'm happy to have found this app!
Hello Funny Parent Gifts, Thank you for sharing your positive feedback. We're glad to hear that you found the customer service to be top-notch and that the app works great. We appreciate your feedback and are thrilled to hear that you are happy with the app. If you need further assistance or have any questions, please don't hesitate to reach out to us. Best Regards, Team Cedcommerce.
Feb. 27, 2023
Customer service and support is Great. It is a bit confusing at first and I had a lot of errors in listings, so It took a while to get migrated from my old system
Hello Delta Plastik USA, Thank you for your positive feedback. We're glad to hear that you found the customer service and support to be great. We understand that the migration process can be confusing and there may be errors in the listings, but we appreciate your patience in working through these issues. We hope that the end result was worth the effort and that you are now able to manage your listings with greater ease. Best Regards, Team Cedcommerce.
Feb. 25, 2023
I wish we would have made the move to CedCommerce years ago. The support is amazing, but the actual process is more reliable than the prior method so many of us have used. 10/10 recommend if you need to manage ebay and shopify inventory!
Hello 2P Gaming, Thank you for sharing 5 star review with CedCommerce! It's always great to hear when a switch to a new system improves reliability and efficiency. We're glad to hear that you found the support to be amazing and that the process is more reliable than your previous method. Best Regards, Team Cedcommerce.
Feb. 24, 2023
Received excellent help from Ced Comm team. Helped me with the integration of my Shopify to Ebay store. Would definitely recommend this company.
Hello BagznTingz, Thank you for taking the time to share your positive experience with Ced Commerce team! It's great to hear that they were able to assist you with the integration of your Shopify to eBay store and that you received excellent help. It's always reassuring to have a reliable team available to help with any questions or concerns. We appreciate your recommendation and thank you again for your words of encouragement. Best Regards, Team Cedcommerce.
Feb. 24, 2023
Fantastic app and super customer support. Always happy to help with any query and the system itself worked flawlessly.
Hello Slice B2B, It's always great to hear when a system works flawlessly and is backed by a responsive support team. we are glad to hear that they were able to help you with any queries you had. Good luck with your endeavors and don't hesitate to reach out again if you need further assistance. Best Regards, Team Cedcommerce.
May 10, 2023
Great support today from Manmohan. He was very responsive and fixed all my integration issues I was having on my eBay store. Our company is please with CedCommerce.
Hello Chaussures, It's great to hear that you had a positive experience with CedCommerce's support team! It's always important to have reliable and efficient support when it comes to e-commerce integrations. Keep up the good work and good luck with your online business! Best Regards, Team Cedcommerce.
Feb. 21, 2023
Very Confusing at first look but the customer support was excellent I had so many questions they answered no worries
Hello Coconut Jungle, Thank you for your positive feedback. We're glad that our customer support team was able to provide you with excellent service and answer all of your questions. We always strive to make our products as user-friendly as possible, but we understand that some features may be confusing at first. If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help! Best Regards, Team Cedcommerce.
April 18, 2023
Great customer service sorted my problems ! They are all ways there if you need anything . Thanks a lot.
Feb. 20, 2023
Incredible support team - they talk to you in WhatsApp and also FaceTime you as required to ensure you can setup the integration, but the team are also experts on eBay and how to setup your store. Very amazing services and ongoing support, I can ask them anything and they help me solve it! The integration works like
Thank you,The Cave Nutrition Store AU, for your positive review! We're glad to hear that our support team was able to provide you with excellent service and that our app integration works well for you. We strive to provide our customers with expert advice and ongoing support to ensure that they can get the most out of our products. Best Regards, Team Cedcommerce.
Feb. 20, 2023
We were having errors so we shceduled a call and the team was very helpful in helping resolve. We had 2000+ products to upload and this app will be seamless in assisting us to do so. Very happy with the service.
Hello, mperformanceparts, It's great to hear that our team was able to assist you in resolving the errors you were experiencing. We're thrilled that you're finding our app helpful in uploading your large inventory of 2000+ products, and that you're happy with our service. Thank you for taking the time to leave us a review, and please don't hesitate to reach out if you have any further questions or concerns. Best Regards, Team Cedcommerce.
Feb. 20, 2023
This app makes transfer of items from Shopify to eBay easier. The support team is also great. Good job guys!
Hello LUV2BRD, Thank you for your review! We're glad to hear that you find our app helpful in transferring items from Shopify to eBay, and that our support team has been great in assisting you. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our app and for your kind words! Best Regards, Team Cedcommerce.
Feb. 20, 2023
The app is very easy and helpful also the support team responds immediately and solve all the errors you will get in no time really recommend. try it and you won't regret worth it.
Hello Ecartplus, Thank you for giving us a 5-star review. We're glad to hear that you find our app easy and helpful and that our support team has been responsive and able to solve any errors you may have encountered quickly. Thank you for recommending our app to others, and we're glad that you find it worth the investment. Best Regards, Team Cedcommerce.
Feb. 19, 2023
I absolutely love this app and the people. Not only is this app easy to use, the support team is very helpful and always available to answer my questions.
Hello Kyds Klothing, Thank you for your review! We're also glad that our support team has been helpful and always available to answer your questions. We take great pride in providing excellent customer service, and we're happy to hear that our efforts have been helpful to you. Best Regards, Team Cedcommerce.
Feb. 18, 2023
Great App. Amazingly quick customer support. This App saves me so much time and effort uploading products from Shopify to Ebay. It's priceless. !
Hello RTTSealant, Thank you for your review! We're also glad that our customer support has been quick and amazing in assisting you. We take great pride in providing excellent customer service, and we're glad that our efforts have been helpful to you. Thank you for choosing our app and for your kind words! Best Regards, Team Cedcommerce.