All reviews

Rating Breakdown

  • 5
    94% (1,215 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (48 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2023

This is the perfect connection between apps. 5 stars all around. The customer service and communication is fantastic!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lusso e Rosas, Thank you for sharing your positive review about an app that you found to be the perfect connection between apps, and the 5-star rating you've given it! It's great to hear that you had a fantastic experience with customer service and communication. Effective communication and support are key to any successful app, so it's great to hear that you received the level of service you expected. Best Regards, Team Cedcommerce.

5 / 5 Share

March 12, 2023

I was dubious about taking on another app to migrate my stores items to ebay but I'm glad I took a chance. Ced Commerce have been more than helpful and patient with me and I couldn't reccommend them enough, their support is top tier at all times of the day. I've only had this app a month or so but so far everything has been great!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Fabled Fandoms, Thank you for sharing your positive review about an app that has exceeded your expectations, and the top-tier support provided by Ced Commerce! It's great to hear that despite being initially dubious about taking on another app, you took a chance and have been pleasantly surprised by the results. Additionally, it's wonderful to hear that the support provided by Ced Commerce has been helpful and patient, and you couldn't recommend them enough. Your review is helpful for others who may be considering using the app, so providing more specific details about its name and features would be beneficial as well. Best Regards, Team Cedcommerce.

5 / 5 Share

March 10, 2023

IU am getting on very well with the app. It is a little complicated to start with but the customer support is very good and they are quick to respond. Now I have made my 1st sale on ebay with little effort

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Festival Heaven, Thank you for sharing your positive review about an app that you are getting on very well with, despite it being a little complicated to start with! It's great to hear that the customer support was very good and quick to respond, which helped you overcome any challenges you may have faced in the beginning. Additionally, it's wonderful to hear that you were able to make your first sale on eBay with little effort, which is a testament to the app's effectiveness. Your review is helpful for others who may be considering using the app, so providing more specific details about its name and features would be beneficial as well. Best Regards, Team Cedcommerce.

5 / 5 Share

March 10, 2023

I have been using this App for a year already, essential for selling on ebay. Impeccable and fast assistance service, instantaneous. I never had problems. Truly professionals!

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Hello Dedè Couture, Thank you for sharing your positive review about an app that has been essential for your eBay sales and provided you with impeccable and fast assistance service! It's great to hear that you've been using the app for a year and have never had any problems with it. Fast and reliable support is always appreciated, and it's great to hear that the assistance service was able to address any issues you may have had instantaneously. Your review is helpful for others who may be looking for similar solutions, so providing more specific details about the app and its features would be beneficial as well. Best Regards, Team Cedcommerce.

5 / 5 Share

March 9, 2023

It had everything I needed, and I got excellent support to help set it up. Not to mention it's free for what I need!

Using app

3 months

Total reviews

14

Average rating

4.7

Developer Reply

Hello, That's 3D Printed, Thank you for sharing your positive review about a product that provided you with everything you needed, excellent support, and a free plan! It's great to hear that you were able to find a solution that met all of your requirements and that the support you received was helpful in setting it up. Additionally, it's always a bonus when a product offers a free plan that fits your needs. Best Regards, Team Cedcommerce.

2 / 5 Share

March 8, 2023

App does not synch with shopify, i kept selling items on my shopify store that would not be removed from ebay. i then contacted customer support many times and despite spending many hours on live chat the problem was never resolved. this has cost me quite a lot of money over the last few months and i will be looking for a more reliable piece of software, dissapointed.

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello Love Corals, I'm also sorry to hear that despite reaching out to our customer support team several times, the issue was not resolved, and it cost you a lot of money over the last few months. This is unacceptable, and we will investigate the matter to ensure it doesn't happen again in the future. We value your feedback and will work hard to improve our app and customer support services. If there is anything we can do to assist you further or make things right, please don't hesitate to contact our customer support team. Thank you for bringing this to our attention, and we apologize again for the inconvenience caused. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

The representative did an amazing job, In trying to find ways to assist me . Great customer service . Thank you !

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello morethantrends. Thank you for sharing your positive review about a representative who provided you with great customer service! It's wonderful to hear that they did an amazing job and went above and beyond to find ways to assist you. Excellent customer service is an important aspect of any business, and it's great to hear that you had a positive experience. Your gratitude towards them is also appreciated and goes a long way in recognizing their efforts. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Excellent communication helped me through the process. Really good service. The process was easy when helped by the service people of the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello blaclabelshades, Thank you for sharing your positive review about an app's service team! It's great to hear that their communication was excellent and that they were able to help you through the process with ease. Effective communication is key to any successful service, so it's great to hear that you had a positive experience in that regard. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Application that works really well, and if you have any problem the chat support is faster than any other service today

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Hom'yHouse, Thank you for sharing your positive review about an application that works well! It's great to hear that you had a good experience using the app and that their chat support was fast and helpful. Timely and effective customer support is important when using any product, so it's great to hear that you found their service to be top-notch. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Very handy product for linking ebay and shopify. Great customer service as well! Would recommend if you want to push ebay orders to shopify.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Black Flag Cornhole, Thank you for sharing your positive review about a product that links eBay and Shopify! It's great to hear that the product was helpful for you and that you had a positive experience with their customer service. Your recommendation is also valuable for others who may be looking for a solution to push eBay orders to Shopify. Keep in mind that it's always helpful to provide more specific details about the product, such as its name or features, so that others can benefit from your review as well. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Excellent service! Really easy to use and CS people are so handy if you need to ask any questions! I would definitely recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Midnight Whimzy, We're thrilled to hear that you found our service to be excellent and that our app is easy to use. We're also glad to hear that our customer service team was helpful in answering any questions you had. We appreciate your recommendation and are always here to help if you need anything else. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Teams at Commerce have been super helpful, constantly assuring and helped me understand everything. Would reccomend!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Nature-Kitchen-Shop, We're glad to hear that our team at CEDCommerce was super helpful and provided you with constant assurance and understanding throughout your experience with us. We appreciate your recommendation and are always here to help if you need anything else. Best Regards, Team Cedcommerce.

5 / 5 Share

March 6, 2023

Amazing service and extremely helpful! Will forever be a customer! They helped me with navigating and uploading products with ease!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello TDFCollectibles, Thank you for your review! We're thrilled to hear that you had an amazing experience with our service and that our team was able to provide you with extremely helpful assistance. We're glad that we could help you navigate and upload products with ease, and we appreciate your loyalty as a customer. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

An german translation for the app would be great. Overall the app connect with ebay, most steps are self explain. You could improve the Product Menu for more Usability (Template must be setup before Profile). Very helpful and fast support at any time with no costs in the free version that helps me very much. Thanks to all!

Using app

14 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello CC-Shopping, Thank you for your review! We appreciate your feedback on adding a German translation to our app and will take that into consideration for future updates. We're glad to hear that you found most steps to be self-explanatory and that our customer support was helpful and fast in assisting you. We appreciate your suggestion on improving the Product Menu for more usability and will take that into consideration as we continue to enhance our app. We're also happy to hear that the free version of our app has been useful for you. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

Very helpful customer service! So fast reply! Never had this before. Amazing help, step by step. This what I really expect from an shopify app. Thank you.

Using app

20 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello Blue Booms, Thank you for your review! We're thrilled to hear that our customer service was very helpful and provided you with fast replies. We always strive to provide excellent support to our customers, and we're glad to hear that we met your expectations. We're also happy to hear that our team provided you with step-by-step assistance, making the process easier for you. Thank you for choosing CedCommerce. Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

Very helpful and prompt customer service. Grateful to have this resource when using a new integration!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Guitar Haunt, Thank you for your review! We're glad to hear that our customer service was helpful and prompt in assisting you with your new integration. We understand that trying out new integrations can be challenging, and we're always here to help make the process smoother for our customers. We appreciate your feedback and are grateful to have the opportunity to assist you. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

5 / 5 Share

March 3, 2023

I'm going to be honest and say I do find this app quite difficult to use compared to direct via eBay, but that's most likely because of the number of varying products I have. What I can say without hesitation is that the customer support is very supportive indeed. It is amazing that they always fix the problem, and are always happy to send screenshots and explain. Overall, I am very happy, and cannot wait to get a hang of all the terminology.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello COCOSTUDIOS, Thank you for your honest review! We understand that our app can be challenging to use for some customers, especially those with a large number of varying products. However, we're glad to hear that our customer support team was able to provide you with excellent assistance and help you resolve any issues you encountered. We're always here to help, and we're happy to hear that we were able to provide clear explanations and screenshots to assist you. We appreciate your patience in getting a hang of the terminology, and we hope to continue providing you with the support you need. Best Regards, Team Cedcommerce.

1 / 5 Share

March 2, 2023

It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 2, 2023

Fast and efficient service. Got to figure out the error I encountered and helped me solve it right away. Thank you.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello On Sale Beauty, Thank you for your review! We're glad to hear that our team provided you with fast and efficient service and that we were able to help you quickly resolve the error you encountered. We understand how frustrating technical issues can be, and we always aim to provide timely and effective solutions for our customers. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.

5 / 5 Share

March 1, 2023

They helped me with me with on everything I needed. he was an amazing help, this company, Ced commerce has amazing costumer service.

Store

Arggie

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Arggie, Thank you for your review! We're glad to hear that our team was able to help you with everything you needed and that you found our customer service to be amazing. We strive to provide top-notch support to all of our customers and it's great to know that we were able to meet your expectations. Thank you for choosing CEDCommerce! Best Regards, Team Cedcommerce.