CedCommerce eBay Integration

Dec. 19, 2022

Very good support, they really get help if you have any questions. Quite easy to use if you know how eBay listing work.

Dec. 19, 2022

This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk. Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots. UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.

Dec. 19, 2022

Excellent support from the team, but lots of nuances to getting it right. Start from scratch and delete all existing products from eBay first, and start fresh. Be prepared that setting up the integration will take a few weeks.

Dec. 16, 2022

I would recommend this app if you are looking to connect your eBay store with your Shopify store. It took a little time to get adjusted to the different layout and how it works as I was using the eBay app through Shopify that is being discontinued. The few times I have had to contact customer service that have been responsive immediately and have helped me through my issues.

Dec. 15, 2022

best customer service i have dealt with in a while, answered all my questions almost instantly at any hour of the day. very happy with the help

Dec. 14, 2022

Using this application gives us great convenience. I easily transfer my listings from Shopify to eBay. I can reach the support team immediately. They solve my problems quickly

Dec. 12, 2022

Great and easy to use app. Satisfied with the efficiency of supports. Was a problem to understand with price syns. Resolved)

Dec. 9, 2022

I am just really starting to use the app. Harshit has been extremely helpful in supporting my issues and has helped me learn the app so I can pretty much be on my own. However he has been available every time I have need help and guidance. I definitely would recommend this app to any seller who wants to expand their existing Shopify store items to any platform that CedCommerce supports.

Dec. 7, 2022

Solid App to help build the foundation of our new business. I struggled to understand the intricacies behind setting the policies and syncing, but the Cedcommerce Team took as much time as was needed to assist me. Fantastic customer service!

June 8, 2023

So after 2 years I quit using the app, selling things on eBay at a price from several years ago just wasn't a great experience for me or my customers. To the credit of ced commences, they assigned an account manager and tried to resolve the issues I outline below. Unfortunately, the manager seemed most invested in fixing my review rating and less invested in fixing the underlying problems. Once it became apparent that wasn't in the cards he disappeared without resolving these issues. The support is just bad. Why have a live chat if the answer is always "we need to escalate your issue to a developer, and will followup in a few days"? A few problems here. 1) Products sync degrades over time, and they want me to use app credits to resync products. Would be super awesome if a 500 product limit meant 500 products and not (for example) 125 product which need to be resynced 4 times because the app for some reason decided to complicate my life. 2) because of 1, I often sell on ebay at prices from a year ago. 3) because of 1, orders fail to sync. If god forbid I dont see them, they dont get shipped in a timely manner, and I (justifiably) get poor feedback around this. 4) When such orders are escalated to the support team, sometimes the tickets are dropped on their face. I am currently checking in with a 3 week old order for the 3rd time with their support team, which is kinda infuriating. Maybe solve the underlying issue with your product?

Dec. 5, 2022

AFTER ONE YEAR WITH ALL THE CED COMMERCE APPS- it took over a month working with this people to get the apps to run properly, since then i must say as SHOPIFY EXPERTS, there has not been a single week where we need to contact support to fix something, we are moving out of this apps, if you dont have time left to waste following up every little thing keep away from this company or any of their apps, we BIULD STORES FOR CUSTOMERS and somehow every time we have an issue the app is always perfect and it is always us the ones we don't know, the apps simply does not work as intended, the sync process is really bad, automation, don't work so you have to do everything manually, i don't see the point to spend literary thousands of dollars with this company.BEWARE!!!

Dec. 1, 2022

We have moved over to the App from pre-existing applications. The program is very powerful. When we first migrated, we experienced significant technical issues due to the vastness of our database. The customer service was excellent and the long-term prospects for this application for our business in terms of reduced work are extremely exciting. Couldn't ask for more.

Nov. 28, 2022

Excellent support, very fast and reactive. Quickly resolved the small issues I had synchronising into my eBay account.

March 30, 2023

Excellent service (shoutout to Rishu and Neha), great utility, competitive pricing, highly recommended. Custom request was implemented quickly and to requirements.

Nov. 18, 2022

So far so good with great customer support. Happy with getting it setup. Will know for sure by early next year.

Nov. 17, 2022

Support is absolutely stellar, and functionality is great too. Highly, highly recommend. I am seriously impressed and plan to use this for the long term.

Nov. 17, 2022

Vishal helped integrate product pages from Shopify to Ebay with our images and content. If you are looking for an easier bulk update your all ebay items this is the best way we've found! This company saved me so much time once they set things up!

Nov. 17, 2022

App is terrible, does not import, upload or push orders. We have spent two weeks with support, they do not respond to question instead make excuses that their servers are backlogged today, etc. not realising we have had the same issue every day for two weeks. They uploaded an entire catalogue, including items with zero inventory which sold on eBay. Now our seller score has been compromised because we do not have stock of these items. We have very large catalogue with thousands of products and this app simply does not work. Support is zero star, they do not communicate or respond to any issue.

March 31, 2023

Great app and great customer service, the whole team are there to help you in a quick manner if needed.

Nov. 15, 2022

I Have started using this app now that the eBay app is no longer to be supported. Found this app to be fairly priced and easy to use. Everything I have done so far on the app seems to work well. I will say the customer service is first class. With an easy open chat, someone usually replies right away and has resolved any issues I had very quickly and efficiently. Overall a good app and service.