CedCommerce eBay Integration
Effortlessly sell on eBay to improve sales
Rating
4.7
feedback
1,262
chart
#535
All reviews
Rating Breakdown
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Aug. 24, 2024
This app is a constant source of stress and frustration for me. It doesn't "just work" at what it's supposed to do and you have to watch it like a hawk. I sell single vintage items 200+ per week on shopify, then import them to eBay. I have always had the ongoing issue of items selling on my website and not being taken down from eBay even though they are out of stock on Shopify. When this happens the order on eBay of the unavailable item on Shopify doesn't sync to my shop so I am unaware until an angry customer reaches out to me because their order is past due and stuck in eBay. I'll have to refund the customer and it hurts my eBay seller status. One month I even had 20+ cancellations and incurred an higher final value fee from eBay until I was eligible for re-evaluation the next period. This is crazy because overall we are very on top of things. I also find that the support doesn't understand English very well and will often touch settings on my integration without explicit permission. This has happened at least 2 times which has caused me great concern.
Dear Customer, Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it resolved. Please stay connected with them for quick resolution. We are their 24x7 to help our clients better and resolve their problems. Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention. Best regards, CedCommerce
Sept. 11, 2024
Update - Support has seemingly fixed the situation, but only time will tell for sure. ------------------- Having used this for at least a year now, I can say that this app is not great. The UI is very clunky; lack of filtering options. Doesn't sync eBay/Shopify quantity properly, so I frequently end up over selling or not having the order from eBay brought over to Shopify becasue Shopify is out of stock and eBay isn't. Whenver I contact support about this, it's always 'Okay, we've synced it for you'. Never 'I can see this is a problem, and this is what we'll do to fix it going forward'.
Dear Customer, Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it get resolved. We are their 24x7 to help our clients better and resolve their problems. Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention. Best regards, CedCommerce
July 31, 2024
I recently started using CedCommerce for eBay and Shopify, and I am beyond impressed with the level of service and user experience it provides. From the moment I downloaded the app, everything has been seamless and intuitive. The customer support team deserves special mention for their prompt and helpful responses. I had a minor issue setting up my account, and they resolved it within minutes. It's rare to find such dedicated and efficient support in today's app market.
July 31, 2024
I downloaded the app and had some questions. I was immediately helped by the support team. They walked me through the setup and in no time I was up and running. Cant ask for any better!
July 30, 2024
We eventually had a great experience. Rishu is great. He cares about the customer's smooth experience, and is attentive and very understanding. Thank you.
July 26, 2024
Merci, app utile, support présent, mais un peu cher ou alors il faut être patient ;)
July 25, 2024
This app is super easy to use and very user-friendly. The customer service is amazing, with quick responses and a professional touch. Highly recommend it!
July 24, 2024
This is a very power app that provides a Shopify owner the ability to own their brand but free up cash to by selling on Ebay. The app is not terribly hard but there is a steep learning curve that requires a lot of questions at the beginning. The good news is customer service is absolutely incredible. I'm barely scratching the surface on unlocking the power of the app. I freed up $1,000+ before the month was out using the app. So it paid for itself for the year at my level. Can't recommend enough.
July 24, 2024
This app works great and the customer service is there 24/7 to help with anything. My experience was great every time I got RISHU on the live chat. He is always helpful and don't rush to end the conversation or submit a ticket before trying everything to help. He always understand and address my concerns and he goes above and beyond to help. Thank you so much Rishu. I recommend this app
July 19, 2024
The CED Commerce App is a great, fast and efficient way to run my ebay store from my shopify store, and the customer service team are very responsive.
Using app
Over 1 year
Total reviews
2
Average rating
5.0
July 15, 2024
great help
Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the ebay app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
July 5, 2024
Created more work than helped. On paper great, reality poor. No real way to oversee what it is doing and created 100s of listings that I know need to delete myself. Feel no real life knowledge of shopify and eBay has been used in the development of the app. Support had no way of helping and avoided answering questions when the answer showed flaws in the design.
Using app
About 1 month
Total reviews
2
Average rating
2.5