All reviews

Rating Breakdown

  • 5
    92% (315 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (9 ratings)
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5 / 5 Share

Aug. 7, 2023

Very helpful, they will always set up a meeting with you whenever you need help! Overall, great program.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Webgility has been instrumental in helping our business become more efficient while running our two shopify stores. Manish in the implementation department was great at helping us get the sites set up and help us create the different settings that we needed. We have been using Webgility for a little over a month now and I'm very pleased with the customer support that Himanshu Patil has offered. We have had to work out some kinks with the ways refunds post and Himanshu has been extremely helpful at helping us work through that in additional to our payout postings. With his and Webgility's processes I am saving hours of my time a week. Without the support of the Webgility experts I would not have been able to do so.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

I've been looking for something that will cut down the time for book keeping essentially, this is it. The onboarding process has been very smooth so far. Software looks great and what I am looking for. Faizan is a superstar.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

We have received excellent customer service. They have been able to assist us in identifying any issues and have helped us resolve them immediately.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Our implementation guide was Prerit Agrawal, He is a very patient human. He had multiple people on zooms asking questions at the same time. We have successfully set up two store on webgility. We have a couple more to go. I don't think I could do it myself, but will schedule another zoom when we are ready. Prerit explained what we would accomplish on each zoom and then would stick to the schedule and get it done. He is very knowledgeable about your product and knows quite a bit about Quickbooks. Thank you for all your help. I will be in touch!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

great customer service, faizan has been wonderful to work with! very thorough with our onboarding experience.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2023

Our company uses Shopify Plus and QuickBooks Enterprise (QBE) in a hosted environment. We were looking for an automated application to download all Shopify orders into QBE. After reaching out to several companies we decided to go with Webgility. The initial process for us was lengthy as we were downloading historical transactions. The Webgility team assisted with finding the proper hosting environment. Once we got past the historical posting automation we reset settings and we have been able to run smoother and have seen an improvement with posted orders/ payouts and inventory management. The Webgility support team has been fantastic even with the time zone difference. Thanks to all especially Faizan and Kanishk for being here to assist with all our questions, concerns and and getting everything running to par.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2023

I worked with Prerit Agrawal on the Spotify integration with Quickbooks. He was very knowledgeable and professional. So far the response times with any issues/questions has been ok as well. Nehal was very helpful on the tickets when needed help. We started implementing a week ago, this is our second week and working great.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

We were looking for a reliable app to sync our inventory and sales orders with QuickBooks Online and Shopify. Faizan was great to work with during the set up of the integration and made the onboarding experience very positive. He explained the features and functionality of Webgility in great detail. We considered other integration solutions but Webgility had all of the features we were looking for. The app is very user friendly and intuitive. We are looking forward to using it with Shopify and QuickBooks online.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

So far, so good. Sync works great and their onboarding and support has been terrific. Prerit was my onboarding specialist and he's been attentive and thorough.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2023

Very versitile application that allows the elimination of a large amount of manual data entry. I was greatly supported by Prerit Agrawal in the integration requirements. I wasn't prepared for the amount of decisions necessary to fully implement initially. Prerit was great at explaining and assisting in making decisions.

Store

Hydro45

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

So far the process has been great. The demonstrations are very helpful. System seems very user friendly and adaptable. Looking forward to more training and using the system to automate processes that are taking too long currently. Faizan has been so easy to work with and provides solutions. Appreciate his knowledge of the product and asking questions that will benefit our company.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

Without Webgility, we would not be able to run our inventory sync in the preferred way, and the ease of use with this software is second to none. Every time we needed a specific method of doing things within our process, Webgility already had the functionality built in, and the onboarding staff did an exceptional job with training us on the software. On top of this, anytime I have reached out with a question or issue with an individual order, I receive support within minutes, and the customer support staff is incredibly knowledgeable, especially Nehal who has helped us through several technical issues. Could not recommend this software and this team more.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2023

Himanshu Patil is was a great help with the set up and trouble shooting between enterprise and shopify. We are a unique store and he has helped solved all the issues. Wegility is now automated! Himanshu is very understanding and a problem solver.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

E-commerce is new to us. Our core market is wholesale. Webgility has helped automate this new segment for us. It reads data from QuickBooks, and transfers that live data to our Shopify store. This includes available quantities, pricing, etc. A great tool. And the customer service support we have received from Kshitij Tiwari has been superb. We call him our Webgility hero!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Our company operates a high-volume Shopify store and Quickbooks Enterprise hosted desktop. It has been very difficult to find something to replace the manual download and upload of transaction data we used to record invoices and payments. Most of the integrations out there only work with Quickbooks online, so I'm so happy Webgility invented the solutions that works for us! The implementation is quick and very professional.... Faizan is amazing -- he quickly understood our business process and was able to set up the robust accounting options that worked perfectly. The interface is (mostly) intuitive and extremely useful, drawing attention to the items that require intervention or setup in order to post correctly. We are extremely happy with the product so far and will look for additional ways to use it!

Store

Layrite

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

had some issues at first but support has been wonderful and is working closely with us to get everything right. Very happy with this product . It meets our needs perfectly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2023

Nice software with go-to functionality. Fast & seamless onboarding with Faizan from their Implementation Team. Satisfied customer!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Great communication! Very helpful! Faizan helped me to solve a lot of problems and was very patient during the training.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Absolutely amazing experience, our onboarding was completed with Faizan. Would highly recommend Webgility!

Using app

9 days

Total reviews

1

Average rating

5.0