All reviews

Rating Breakdown

  • 5
    95% (399 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (403)
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4 / 5 Share

Dec. 4, 2025

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 1, 2025

Excellent support, patient person very knowledgeable. explained everything followed me thru the process. Stress free

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 1, 2025

The WebGility onboarding team was very helpful and quick on the initial setup. This caused a bit of an issue as a few months into it, we discovered the Shopify Clearing Account in QB wasn't set up correctly. Had to make a correction. But, onboarding and customer service are very knowledgeable and responsive. This has been a good overall experience so far, with some hiccups.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 30, 2025

The software has worked well for us, and when it didn't work as we wanted their support team was extremely helpful and accommodating.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 7, 2024

Overall very good app to use with QB. It doesn't sync everything and it takes some getting use to but it is a useful app. The people are very kind as well. They will help you with whatever questions you have.

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 1, 2024

Thank you to Faizan for assisting in the onboarding process for connecting a new shopify site.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 9, 2024

Webgility looks to be a great integration for our needs. We needed to automate our Shopify to Quickbooks enterprise sales receipt data entry. One item of note, if using Shopify tax calculation and a state such as Colorado which has multiple jurisdictions per zip code, there will be additional work necessary than simply this integration. Avalara can solve this, as can calculating your sales taxes outside of Quickbooks.

Using app

6 days

Total reviews

2

Average rating

4.5

4 / 5 Share

March 29, 2024

Webgility has incredible customer service and support. The app works really well with QB desktop to record your sales and orders. It does not, sadly, record purchase orders and related invoices, it only works for sales receipts. I am hoping that will change as the rest of the service is great.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 28, 2022

Webgility is an app that helps consolidate information and organize it in a way that makes it manageable to do accounting and inventory tracking. That being said we did not forsee the learning curve or time that was needed to implement this software. Be prepared to invest some time to get this software up and running correctly. The implementation team was a great help but sometimes support and the development team seem like they don't know the answer to our questions. The good news is they are very responsive and will work with you directly to resolve the issue at hand.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 15, 2021

I kept receiving an error code that no items or one or more of my amounts was not associated with an item in Quickbooks. Kanishk was readily available to help with exceptional customer service. The issue was quite simple to fix and reconnecting to Quickbooks with the Webgility extender resolved the issue. Thank you for the wonderful customer service!

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 21, 2020

I used this to keep my business up and running. We rely on it everyday to keep things running smoothly.

Using app

About 2 years

Total reviews

3

Average rating

4.3