All reviews

Rating Breakdown

  • 5
    92% (342 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Aug. 25, 2023

We used Webgility QB Desktop for quickbooks and it was absolutely seamless. Our orders were imported in real time and our inventory was always synced. We’re currently in the process of switching to Webgility Desktop for Netsuite. We have explored a number of options for connecting Netsuite to Shopify. Webgility Netsuite Desktop is more affordable than most of the other options but more importantly offers far superior support. We’ve decided to stop using Netsuite’s native connector in favor of Webgility and we can already see how it is a superior product in terms of maintaining accurate data. Most importantly, Webgility’s set up time is relatively short compared to other solutions that have quoted 8+ weeks. Webgility’s setup should only take a few days. Faizan has gone absolutely above and beyond in answering all of our questions and helping us explore all our unusual edge cases to make sure that we are completely comfortable with Webgility before going live.

Store

Naghedi

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

We have been using Webgility to connect our Shopify stores and Quickbooks for 8+ years and continue to be impressed with the customer support and constant improvements to the platform. This app has allowed us to easily keep our inventory for multiple stores accurate and up to date. I would highly recommend this piece of software for any company that is looking to streamline their inventory management between multiple stores while keeping a pulse on growth, profitability, and tax liability.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

We are very pleased with webgility and it's ability to sync items, customers, tax codes- everything with our Quick Books desktop version and Shopify account. Webgility has saved us hours of manual order entry, which saves us money on staffing. Their customer service is exceptional! They answer very quickly and resolve any questions we may have. Finally there's a way to sync QB desktop to all your online stores!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Webgility has been a wonderful solution for us to integrate from Quickbooks Enterprise to Shopify. We needed a solution to merge Brick n Mortar to our E-Commerce. The Webgility app has been reliable and the customer support and onboarding is spectacular. My rep just walked me thru how to resync all my downloaded orders for the whole year with just a click of a button. Excellent App!!!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Webgility is a great solution for setting up our e-commerce division in quickbooks. Kshitij has been fantastic with supporting our transition to this new system. So far everything is customizable to our situation and the automated features will help reduce our workload manually entering sales reciepts.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Webgility has been an integral piece in ensuring our Quickbooks financials properly reconcile with Shopify. Without this software we would be wasting countless hours manually keying in orders. Couldn't recommend more.

Using app

Over 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 16, 2023

We use Webgility to sync our orders from 2 stores with QB and have been for just over a year. Everything from preview through implementation was seamless and on-boarding was quick and efficient. Since then, Himanshu with support has been phenomenal! He's very responsive, attentive and helpful. If there's anything he cannot directly assist me with, he gets me to the right team member and always follows up to be sure my questions have been answered or our needs have been met. If you're looking for a Qb Sync service, this is the one to choose!

Store

Tigear

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Very helpful, they will always set up a meeting with you whenever you need help! Overall, great program.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Webgility has been instrumental in helping our business become more efficient while running our two shopify stores. Manish in the implementation department was great at helping us get the sites set up and help us create the different settings that we needed. We have been using Webgility for a little over a month now and I'm very pleased with the customer support that Himanshu Patil has offered. We have had to work out some kinks with the ways refunds post and Himanshu has been extremely helpful at helping us work through that in additional to our payout postings. With his and Webgility's processes I am saving hours of my time a week. Without the support of the Webgility experts I would not have been able to do so.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

I've been looking for something that will cut down the time for book keeping essentially, this is it. The onboarding process has been very smooth so far. Software looks great and what I am looking for. Faizan is a superstar.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

We have received excellent customer service. They have been able to assist us in identifying any issues and have helped us resolve them immediately.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Our implementation guide was Prerit Agrawal, He is a very patient human. He had multiple people on zooms asking questions at the same time. We have successfully set up two store on webgility. We have a couple more to go. I don't think I could do it myself, but will schedule another zoom when we are ready. Prerit explained what we would accomplish on each zoom and then would stick to the schedule and get it done. He is very knowledgeable about your product and knows quite a bit about Quickbooks. Thank you for all your help. I will be in touch!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

great customer service, faizan has been wonderful to work with! very thorough with our onboarding experience.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2023

Our company uses Shopify Plus and QuickBooks Enterprise (QBE) in a hosted environment. We were looking for an automated application to download all Shopify orders into QBE. After reaching out to several companies we decided to go with Webgility. The initial process for us was lengthy as we were downloading historical transactions. The Webgility team assisted with finding the proper hosting environment. Once we got past the historical posting automation we reset settings and we have been able to run smoother and have seen an improvement with posted orders/ payouts and inventory management. The Webgility support team has been fantastic even with the time zone difference. Thanks to all especially Faizan and Kanishk for being here to assist with all our questions, concerns and and getting everything running to par.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2023

I worked with Prerit Agrawal on the Spotify integration with Quickbooks. He was very knowledgeable and professional. So far the response times with any issues/questions has been ok as well. Nehal was very helpful on the tickets when needed help. We started implementing a week ago, this is our second week and working great.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

We were looking for a reliable app to sync our inventory and sales orders with QuickBooks Online and Shopify. Faizan was great to work with during the set up of the integration and made the onboarding experience very positive. He explained the features and functionality of Webgility in great detail. We considered other integration solutions but Webgility had all of the features we were looking for. The app is very user friendly and intuitive. We are looking forward to using it with Shopify and QuickBooks online.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

So far, so good. Sync works great and their onboarding and support has been terrific. Prerit was my onboarding specialist and he's been attentive and thorough.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2023

Very versitile application that allows the elimination of a large amount of manual data entry. I was greatly supported by Prerit Agrawal in the integration requirements. I wasn't prepared for the amount of decisions necessary to fully implement initially. Prerit was great at explaining and assisting in making decisions.

Store

Hydro45

Using app

15 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 19, 2023

So far the process has been great. The demonstrations are very helpful. System seems very user friendly and adaptable. Looking forward to more training and using the system to automate processes that are taking too long currently. Faizan has been so easy to work with and provides solutions. Appreciate his knowledge of the product and asking questions that will benefit our company.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

Without Webgility, we would not be able to run our inventory sync in the preferred way, and the ease of use with this software is second to none. Every time we needed a specific method of doing things within our process, Webgility already had the functionality built in, and the onboarding staff did an exceptional job with training us on the software. On top of this, anytime I have reached out with a question or issue with an individual order, I receive support within minutes, and the customer support staff is incredibly knowledgeable, especially Nehal who has helped us through several technical issues. Could not recommend this software and this team more.

Using app

Over 1 year

Total reviews

4

Average rating

5.0