QuickBooks Online by Webgility for Shopify

QuickBooks Online by Webgility

Sync Shopify, Amazon, Etsy and more to QuickBooks Online

Rating

4.9

feedback

928

Reviews

chart

#973

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    15%
  • Less than a year
    35%
  • More than a year
    45%

Reviews Summary

Webgility has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its efficiency in syncing Shopify orders with QuickBooks, its helpful customer support, and its user-friendly interface. Many users appreciate the time-saving features of Webgility, such as automating the syncing of orders, inventory, and customer data. The onboarding process is highlighted as smooth and detailed, with specific mentions of helpful representatives like Prerit Agrawal, Saad Q., and David P. Users also value the ability to customize mappings between Shopify and QuickBooks, as well as the flexibility and control the app provides in managing transactions and inventory. However, there are a few users who have experienced issues with certain features not working as expected and have expressed frustration with the customer service in resolving these issues.

Highlights

Efficiency in syncing Shopify orders with QuickBooks
Helpful and detailed onboarding process
User-friendly interface and time-saving features
Customizable mappings between Shopify and QuickBooks
Issues with certain features and customer service challenges

Rating Breakdown

  • 5
    91% (848 ratings)
  • 4
    6% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

The Webgility team provides amazing customer service! They take the time to listen to our brand's needs, walk us through the implementation process, and give us directions on any changes we need to make to ensure everything works properly. They are also very flexible on when they are able to set up a call with us.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Webgility support was very helpful in clearing up our issues and the software is now working perfectly. Thanks.

Store

bkr

Using app

Almost 7 years

Total reviews

6

Average rating

3.7

4 / 5 Share

Nov. 25, 2024

The benefit of using Webgility is effciency. Bringing in thousands of low dollar retail transactions basically seamlessly into QuickBooks is essential to running the business. I would like the loading of data to be quicker as QuickBooks is not accessible while it is running. I am excited to learn that I can expand my current stores to other platforms. As I am a new user, the tech support that I have received in the last month has kept us up and running! Thank you, Faizan!

Using app

About 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 21, 2024

We have just started using Webgility with our QBO but there is one feature we are really pleased with. As most of our orders are custom and we do not post inventory to our QB, the ability to map manually is a game changer. Excited to see what other features help keep our bookkeeping simplified!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Great app, did everything I needed it to.

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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