Söner by Sweden review for EComposer Landing Page Builder

4 / 5

Dec. 31, 2022

At first the support was Fantastic, quick and verry competent. I recommend these guys, but the quality in the support is up and down, make sure you get one of the good ones. The app has a nice price tag. After a day or two, the support was slower and slower. A few times the support person just stopped communicating with me. They just left. One time the support helped me with a thing and deleted everything that i had worked on for 4 days!! The comment was something like, "Next time, make sure you save before asking us to help you". This was scary, lucky you can go back in time to reload old versions. The without a doubt best consultant is Jennie, super competent and friendly. There wear several things that the app doesn't do, for example, you can't add a top menu. I needed a 3 step function to chose product that they could not get to work. Make sure you check the mobile version of your page. Mine was really ugly with formats that was really bad. They told me that they need to escalate it to the developers. Strange, since I only use their on built in functions.

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review and on behalf of EComposer, I truly apologize for your experience since it was not smooth as you expected. We tried to cover 24/7 support even on new year's days but the support team will be thinner than on normal days. I really hope for your understanding! For the functions you request, our team has noted back and please rest assured that we will take a look on it soon. Wish you all the best on this new year and we hope to serve you better next time. :) Best, Maria - EComposer Customer Success Manager

EComposer Landing Page Builder for Shopify
EComposer Landing Page Builder
4.9 star
3,274 reviews

EComposer Landing Page Builder - Drag and Drop Page Builder

Developer
Shopify App Store