Rating

4.9

feedback

5,312

Reviews

chart

#97

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    9%
  • Less than a month
    26%
  • Less than a year
    55%
  • More than a year
    6%

Reviews Summary

The reviews for the EComposer Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the ease of use of the app, the variety of templates available, and the quick responses from the support team members like Luna, Eric, Susan, and Jade. Many users mention that the support team goes above and beyond to help them with any issues or customization needs. The app is praised for its functionality, intuitive design, and the ability to create high-converting pages without coding knowledge. However, there are a few mentions of limited template options and challenges with product variant images.

Highlights

Exceptional customer service and support
Ease of use and functionality
Variety of templates
Challenges with product variant images
Limited template options

Rating Breakdown

  • 5
    96% (5,106 ratings)
  • 4
    2% (109 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2025

Got support from Luna. Really appreciated!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2025

I was helped immediately and the issue with loading my pages was resolved. That's how you take care of customers!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Great app, templates very useful, really easy to use and Hana provided amazing customer support. Would recommend.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Very effective and efficient response

Store

fú fú

Using app

About 4 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

May 8, 2025

It is truly disappointing to see that this company has replaced human interaction with automated responses. When a human representative does respond, they simply send a link, leaving the customer to resolve the issue independently. The quality of your service has been steadily declining. Considering the price, it's also surprising that none of your themes include a header, while your competitors do offer this feature. I used to appreciate your service, but unfortunately, I can no longer recommend it. It’s time for me to move on to other, more affordable and comprehensive apps.

Store

Djolie

Using app

About 1 year

Total reviews

27

Average rating

1.7

All reviews

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