Byte-Sized Content review for EComposer Landing Page Builder
July 23, 2024
It pains me to do this but unfortunately I have to revise my review as they basically cost me everything and my entire store is shot because of their actions. Be aware that if you have to deactivate your store for any period of time, they will delete all of your templates and data after 30 days. This is what happened to me and it resulted in my entire business going under. Templates gone that I spent hundreds of hours creating and perfecting and even writing custom code for. It's just not a professional way to manage a service if you're charging the amount you are per month. I cannot recommend this app as they hold your data for ransom essentially and that's not fair to the user. This is not a good experience and it has cost me everything and a lot of wasted time and turmoil. They also will only email you the warning of deleted data about 1 day before they delete it which is malicious.
Hi there, This is Maria, Customer Support Manager at EComposer. First of all, I would like to send you my deepest apologies for your experience with us. About your pages created in EComposer, we will remove all data after 30days of uninstallation to ensure user data privacy. An email will be sent to the user right after uninstalling the app to notify them about data removal. But in your case, you actually deactivated your store, and your pages were deleted from EComposer. We tried to restore everything for you, and I hope they are all good now. We will also update our logic to keep customer pages after the store is deactivated so that you can come back anytime. I hope we have more chances to assist you better in the future. Thank you for still being with us. Best regards, Maria
EComposer Landing Page Builder - Drag and Drop Page Builder