Les Échiquiers du Roi ™ review for EComposer Landing Page Builder
Aug. 14, 2024
I am dissatisfied with the eComposer app. From the moment it was installed, it completely disrupted the layout of our Shopify site by changing the default fonts, despite the settings being correctly configured in our theme. The font that is supposed to display for regular text is Lora, but Playfair Display appears instead. This issue is unacceptable for a professional online store. The customer support tried to help, but it was useless. I strongly discourage anyone from using this app if they want to maintain a functional and professional Shopify site. It is a waste of time and energy, and it negatively impacts the user experience for our customers (the typography imposed by the theme is not pleasant to the eye and drives potential customers away from our store). Very disappointed.
Hi there, I am Maria Customer support manager from EComposer team. On behalf of the support team I sincerely apologize for the inconvenience you’ve experienced with the EComposer app. We understand how frustrating it must be to see your site’s layout disrupted, especially when it impacts the professional appearance of your online store. Regarding the issue you mentioned: When importing a page if you select "Global typography, colors" option, it applies the styles across the entire site, which may have caused the changes to your fonts. You had better select the "Sections data" option when importing data. We had reset the form settings for you and also send follow up email with more details to assist your case better. Kindly help me check it and allow to keep supporting you. I hope you give EComposer a second chance. Thank you so much, Best regards, Maria
EComposer Landing Page Builder - Drag and Drop Page Builder