BADASS Pizza Cutter review for EComposer Landing Page Builder
Sept. 28, 2024
Sadly, I cannnot say I've had a great expereicne with the Ecomposer support. They tend to struggle with English. If they get frustrated or stuck, they will simply ignore you. One support agent told me they didn't care because they have so many 5 stars. The app also advertises a "Dedicated Account Rep" for the 99.00 plan. This is a total lie. It's been a month, We've asked at least a dozen time. They just ignore. Now, the page builder is great. It's a great App. BUT BE AWARE - Support is ONLY great if you make sure to NEVER EVER get frustrated if they can't fix a few links over 4 hours time. Because if you do, they will let you hang. And, that's bad business no matter how many 5 stars you have.
Hi there, This is Eric from EComposer Support Dep. I sincerely apologize for the experience you've had with our support service. I totally relate when you had to wait sometimes for a resolution. But there is one thing I can be sure that we never refuse or ignore customers in any case. From the beginning until now, we always tried our best every time you reached out, even with complex customization. So your review may mislead others, I hope we can talk further to correct the situation and improve your experience next time. Kindly give us more chances to assist you building your website in a way that you are satisfied with. Best regards, Eric
EComposer Landing Page Builder - Drag and Drop Page Builder