All reviews

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 93% (238)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 21, 2026

Ecomus has taken my Shopify store to a whole new level! The theme is clean, fast, and incredibly flexible. But what really stands out is the support team — special thanks who resolved my issue within minutes.

Store

Dogaart

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

I am really satisfied with the customer support of the app, they literally made so many changes with coding for me, they invested a lot of time helping me. Also the app is very useful for the price, I used buy x get y for free offer the design in the website and the UI of the app itself are amazing.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2026

The entire team is absolutely fantastic, but I have to give a special shout out to Lucy. She was incredibly quick in all of her responses and helped us every step of the way. You will not be disappointed if you choose them.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 13, 2026

Absolutely fantastic app! Support from Mie Tran was great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Schnelle und sehr gute Hilfe bei Problemen, nur zu empfehlen. Thank you

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Works perfect!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

I’ve used this app for over two years, mainly for the Product Bundle features, and it’s definitely helped boost cross-sells in my store, the bundle discount settings are easy to manage and really effective at encouraging customers to add more items. The new Shoppable Video feature is fantastic as well, it saves me from installing another autoplay video app. The support team was very helpful when I changed my theme and needed to switch the app to new theme.

Using app

Over 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Overall great app, we use it on two stores. Really helpful & quick customer care - especially @Caroline who helped us with our query within minutes.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

I've reached out to the support of Ecomrise, and they literally respond in a minute and resolve my issue. I really appreaciate their services!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

非常好用的插件,可靠的服务

Store

CHORMG

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

This app is a game-changer. It’s incredibly easy to use and the value for money is unbeatable. What really stands out is the support—they are super helpful and quick to respond. Highly recommend!

Using app

19 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 2, 2026

ABSOLUTE PRIVACY VIOLATION. This app is stealing backend data. I started receiving spam WhatsApp messages on a private phone number that is ONLY registered in my Shopify admin settings and IS NOT displayed anywhere on my public storefront. This proves the app is scraping private administrative contact details and selling them to scammers. I have documented this breach and reported it to Shopify Security. Delete this app immediately if you value your privacy!

Using app

About 16 hours

Total reviews

2

Average rating

1.0

5 / 5 Share

Jan. 26, 2026

Nice features and great experience. @Caroline was a good support in problem solving and hope she can help me in future.

Using app

3 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Jan. 25, 2026

Bonne expérience avec le service technique qui a pris en charge toutes mes demandes. Merci Andrew !

Store

GoHappy

Using app

Over 1 year

Total reviews

14

Average rating

4.9

5 / 5 Share

Jan. 22, 2026

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Amazing customer support provided by Lucy. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

The support is always great. Have used these themes for years!

Using app

6 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Jan. 19, 2026

Great and Quick support, Excellent support Team

Using app

9 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 19, 2026

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 16, 2026

Support is very helpful and quick to respond. They have assisted me in any issues that have come up (which are few if at all)

Using app

About 2 months

Total reviews

4

Average rating

5.0