Cotton Cloud review for EcoReturns: AI powered Returns

I couldn't find a publicly accessible Data Processing Agreement (DPA), and the support chatbots were unable to answer even basic questions about legal documentation or data protection procedures. There is also no straightforward way to delete an account. Instead, you have to contact the company by email, with no clear indication of whether or when your request will actually be processed. For a service handling customers' personal data, this lack of transparency and basic account management functionality is concerning.