All reviews

Rating Breakdown

  • 5
    95% (121 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 95% (120)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2026

I’ve been using EcoReturns and my experience has been excellent. Their app is well-designed, easy to navigate, and makes handling product exchanges extremely smooth. The functionality is reliable and efficient, helping me streamline the exchange process without any complications. What truly sets them apart is their customer support — always responsive, knowledgeable, and ready to assist whenever I need help. Overall, EcoReturns has been a valuable addition to my business and I’m very satisfied with their service.

Store

Fizzye

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

Outstanding Support & Exceptional Dedication! I would like to take a moment to sincerely appreciate Ankit from ECO RETURNS for his exceptional support and dedication. When we first onboarded one of our brands, Ankit guided us through the entire process end-to-end with complete professionalism and patience. Recently, while onboarding another brand, he once again proved his commitment by going above and beyond expectations. What truly impressed me was his dedication he took time out late in the evening around 10:30 PM just to ensure our integration was completed smoothly. That level of support is rare to find and shows his genuine commitment towards clients. Ankit has not only helped us with integrations but has also built strong trust in ECO RETURNS as a brand. Today, whenever we think about returns and exchanges, we feel confident because we know Ankit and ECO RETURNS will always support us. For us: Ankit means ECO RETURNS, and ECO RETURNS means trust. Great job, Ankit! Lots of appreciation and respect to you for your hard work and dedication. Keep up the amazing work you truly make a difference!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2026

Support is good and app is also working well, as we are using it since last 2 years.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

The overall experience has been great with Eco Return along with its user experience Also few times connected with Ankit also and he has been always helpful and cleared all our doubts and came up with solutions

Store

Beevee

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2026

Best client support! Ankit helped me a lot—he was quick to respond and extremely efficient. Best return management app ever! Better than return prime for sure.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2026

Great support! Quick response and efficient resolution on all issues. Really appreciate the prompt assistance.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

EcoReturns has been a pleasure to work with, offering a seamless process and highly responsive customer support. Their team is professional, efficient, and makes the entire experience effortless.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Ecoreturns has improved a lot since we started using it about 2 years ago. There's more automations, more streamlined, customer service is MUCH better. Would recommend!

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

EcoReturns has been great to work with, smooth process and extremely helpful customer support. They respond quickly and make everything easy. Highly recommended!

Store

OZiSS

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 7, 2025

We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless.

Store

Me&My

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Excellent Support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

We’ve been using EcoReturns for quite some time, and they offer great features, fair pricing, and excellent support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Using Ecoreturns for the past 3 months and it has definitely made it a lot easier for us to process exchange and return requests and the support team has been very responsive and quick to resolve any issues or customisations required. Highly recommend.

Store

The Short Store

Using app

5 months

5 / 5 Share

Oct. 29, 2025

We’ve been using EcoReturns to manage our returns, and it’s been a game-changer. The platform has made our return process faster, more transparent, and incredibly efficient. Their support team is prompt and always ready to help — overall, a great partner for scaling post-purchase experience. Special mention to Saurav and Vivek!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Setup was incredibly easy - onboarding took less than a day! The platform is packed with useful features that make managing returns effortless and efficient. Great value for any growing Shopify brand.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

EcoReturns has made our returns and exchanges almost fully automated - saving tons of manual work! The support team is super responsive and always resolves queries quickly.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Great app and features. We have been using it more than a year and extremely satisfies with the product

Store

Binks

Using app

Over 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

Sept. 25, 2025

EcoReturns has been a great experience so far — the features and pricing are very promising, plus it’s super easy to use. Definitely recommend it!

Store

Softrix

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless. The setup was smooth, integrations work seamlessly, and the support team is always responsive. Highly recommend!

Using app

11 months

Total reviews

3

Average rating

3.7