EcoReturns: AI powered Returns for Shopify

EcoReturns: AI powered Returns

Full Returns, Exchange, Refund & Labels system with AI Agents
Rating
5.0
Feedback
119
Reviews
Chart
#1,798
Shopify

All reviews

5 / 5 Share
Aug. 5, 2026

We had a wonderful and smooth experience with the panel. The assigned point of contact was also very responsive and provided quick resolutions to all our queries.

Store Using app Total reviews Average rating
Dennison Fashion India Over 1 year 6 5.0
5 / 5 Share
Aug. 5, 2026

Its really help us to automate all return and exchange order

Store Using app Total reviews Average rating
youngridersclothing 10 days 2 5.0
5 / 5 Share
July 27, 2026

Working with Them since 2 Years and Have Never Faced Any Issues , Overall A Great Product

Store Using app Total reviews Average rating
Prisachi Official Over 1 year 1 5.0
Developer Reply

Thank you for the trust over the years! A smooth, issue-free experience is exactly what we work toward, and it's great to hear that's been yours. We're always here if anything comes up.

5 / 5 Share
July 15, 2026

App works really well for all our exchange and return requests. Great support. Have been using it for a while now, easy to use and great value for money

Store Using app Total reviews Average rating
GENRAGE About 2 years 3 5.0
Developer Reply

Thank you so much for the kind words! Two years in and still going strong - that means a lot to us. Glad the exchange and return flows are working well for you, and our support team is always here whenever you need us. 🙌

5 / 5 Share
July 10, 2026

Nice support from the team

Store Using app Total reviews Average rating
Riders Arena 9 days 2 5.0
Developer Reply

Thanks for the review! Our team is always here whenever you need a hand.

5 / 5 Share
June 29, 2026

EcoReturns has been a promising solution for managing returns efficiently. The product is easy to use, packed with useful automation, and the support team is highly responsive and always ready to help. A great experience overall!

Store Using app Total reviews Average rating
leTrendz 4 months 1 5.0
Developer Reply

Thanks for the thoughtful review! We built EcoReturns around automation so teams can spend less time on returns and more time growing - great to hear that's landing. Our support team will be thrilled to read this. Reach out anytime!

5 / 5 Share
May 15, 2026

Great support. App works as described! easy to use panel, clean dashboard and seamless integration with other platforms.

Store Using app Total reviews Average rating
MyRaymond Over 1 year 2 5.0
Developer Reply

Thank you for the great review! A clean, easy-to-use dashboard and smooth integrations are exactly what we set out to build, so it's good to hear it's working that way for you. Our support team is always around if you need anything.

5 / 5 Share
April 23, 2026

Outstanding Support & Exceptional Dedication! I would like to take a moment to sincerely appreciate Ankit from ECO RETURNS for his exceptional support and dedication. When we first onboarded one of our brands, Ankit guided us through the entire process end-to-end with complete professionalism and patience. Recently, while onboarding another brand, he once again proved his commitment by going above and beyond expectations. What truly impressed me was his dedication he took time out late in the evening around 10:30 PM just to ensure our integration was completed smoothly. That level of support is rare to find and shows his genuine commitment towards clients. Ankit has not only helped us with integrations but has also built strong trust in ECO RETURNS as a brand. Today, whenever we think about returns and exchanges, we feel confident because we know Ankit and ECO RETURNS will always support us. For us: Ankit means ECO RETURNS, and ECO RETURNS means trust. Great job, Ankit! Lots of appreciation and respect to you for your hard work and dedication. Keep up the amazing work you truly make a difference!

Store Using app Total reviews Average rating
Mystery of Fashion 2 days 2 5.0
Developer Reply

Thank you for the detailed review - it means a lot. Ankit will be glad to read this, and we've shared it with the team. Great to hear both onboardings went smoothly. We're here whenever you need us!

5 / 5 Share
April 21, 2026

Support is good and app is also working well, as we are using it since last 2 years.

Store Using app Total reviews Average rating
Comfort Club About 1 year 1 5.0
5 / 5 Share
April 21, 2026

The overall experience has been great with Eco Return along with its user experience Also few times connected with Ankit also and he has been always helpful and cleared all our doubts and came up with solutions

Store Using app Total reviews Average rating
Beevee Over 1 year 1 5.0
Developer Reply

Really appreciate this! Glad the experience has been smooth, and Ankit will be happy to hear his name here - sorting out doubts and finding solutions is exactly what he's there for. Thanks for being with us over the past year, and reach out anytime.

5 / 5 Share
April 17, 2026

Best client support! Ankit helped me a lot—he was quick to respond and extremely efficient. Best return management app ever! Better than return prime for sure.

Store Using app Total reviews Average rating
BurgerBae 20 days 2 5.0
Developer Reply

Thank you! Ankit will be glad to hear this. Great to have you on board - reach out anytime you need us.

5 / 5 Share
March 25, 2026

Great support! Quick response and efficient resolution on all issues. Really appreciate the prompt assistance.

Store Using app Total reviews Average rating
PairieTales 2 months 4 5.0
Developer Reply

Thank you! Quick, clean resolutions are what we aim for. We're here anytime you need us.

5 / 5 Share
Jan. 30, 2026

EcoReturns has been a pleasure to work with, offering a seamless process and highly responsive customer support. Their team is professional, efficient, and makes the entire experience effortless.

Store Using app Total reviews Average rating
Samurai Exports Pvt Ltd 9 months 1 5.0
5 / 5 Share
Nov. 19, 2025

Ecoreturns has improved a lot since we started using it about 2 years ago. There's more automations, more streamlined, customer service is MUCH better. Would recommend!

Store Using app Total reviews Average rating
W Y E T H About 3 years 6 5.0
5 / 5 Share
Nov. 17, 2025

EcoReturns has been great to work with, smooth process and extremely helpful customer support. They respond quickly and make everything easy. Highly recommended!

Store Using app Total reviews Average rating
OZiSS About 2 years 3 5.0
5 / 5 Share
Nov. 10, 2025

We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!

Store Using app Total reviews Average rating
ForeverKidz Over 1 year 6 4.8
5 / 5 Share
Nov. 7, 2025

We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless.

Store Using app Total reviews Average rating
Me&My About 1 year 4 5.0
5 / 5 Share
Nov. 7, 2025

Excellent Support

Store Using app Total reviews Average rating
Markleute Over 1 year 2 5.0
5 / 5 Share
Nov. 6, 2025

We’ve been using EcoReturns for quite some time, and they offer great features, fair pricing, and excellent support.

Store Using app Total reviews Average rating
Label S4U Over 1 year 3 5.0
5 / 5 Share
Nov. 4, 2025

Using Ecoreturns for the past 3 months and it has definitely made it a lot easier for us to process exchange and return requests and the support team has been very responsive and quick to resolve any issues or customisations required. Highly recommend.

Store Using app Total reviews Average rating
The Short Store 5 months
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