All reviews

Rating Breakdown

  • 5
    96% (127 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 95% (126)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2025

Ecoreturns has improved a lot since we started using it about 2 years ago. There's more automations, more streamlined, customer service is MUCH better. Would recommend!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

EcoReturns has been great to work with, smooth process and extremely helpful customer support. They respond quickly and make everything easy. Highly recommended!

Store

OZiSS

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 7, 2025

We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless.

Store

Me&My

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Excellent Support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

We’ve been using EcoReturns for quite some time, and they offer great features, fair pricing, and excellent support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Using Ecoreturns for the past 3 months and it has definitely made it a lot easier for us to process exchange and return requests and the support team has been very responsive and quick to resolve any issues or customisations required. Highly recommend.

Store

The Short Store

Using app

5 months

5 / 5 Share

Oct. 29, 2025

We’ve been using EcoReturns to manage our returns, and it’s been a game-changer. The platform has made our return process faster, more transparent, and incredibly efficient. Their support team is prompt and always ready to help — overall, a great partner for scaling post-purchase experience. Special mention to Saurav and Vivek!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Setup was incredibly easy - onboarding took less than a day! The platform is packed with useful features that make managing returns effortless and efficient. Great value for any growing Shopify brand.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

EcoReturns has made our returns and exchanges almost fully automated - saving tons of manual work! The support team is super responsive and always resolves queries quickly.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Great app and features. We have been using it more than a year and extremely satisfies with the product

Store

Binks

Using app

Over 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

Sept. 25, 2025

EcoReturns has been a great experience so far — the features and pricing are very promising, plus it’s super easy to use. Definitely recommend it!

Store

Softrix

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless. The setup was smooth, integrations work seamlessly, and the support team is always responsive. Highly recommend!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

EcoReturns makes returns effortless with powerful automation and seamless integrations. It truly simplifies the process for both brands and customers.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 20, 2025

Store

SheAura

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

great Support by Mr. ankit

Store

PB & J

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

support is fantastic, the ankit raj from there team really help me solve all my return problems for my customer

Store

RIJAC

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

We’ve been using EcoReturns for the last 4 months, and it has been a great experience. The automation saves us a lot of manual effort, and the integrations with Shopify and our tools work seamlessly. Setup was smooth, and everything has been running reliably since then. Highly recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

good application with automation and great customer support. All the return and exchange process is completely automated with AI powered features

Using app

About 3 hours

Total reviews

1

Average rating

5.0