EcoReturns: AI Powered Returns for Shopify

EcoReturns: AI Powered Returns

Shopify Returns App | Shopify Exchanges | Return portal

Rating

4.9

feedback

96

Reviews

chart

#8,522

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    61%
  • More than a year
    7%

Reviews Summary

The reviews for EcoReturns are overwhelmingly positive, with users praising the app for its excellent customer support, automation features, ease of use, and integration capabilities. Many users highlighted the helpfulness of specific team members like Amit, Saurav, and Nitin, who provided detailed explanations and guidance throughout the onboarding process. Customers appreciated the quick resolution of issues, the seamless integration with Shopify, and the AI-powered automation that improved their overall customer experience. The app was described as a game-changer for managing returns and exchanges, with users expressing high satisfaction with the service provided by EcoReturns.

Highlights

Positive customer support and guidance from team members like Amit, Saurav, and Nitin
Efficient automation features and AI-powered solutions
Seamless integration with Shopify and other platforms
Ease of use and intuitive dashboard for managing returns and exchanges
Quick issue resolution and excellent customer service

Rating Breakdown

  • 5
    97% (93 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 11, 2024

great service and good automation.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

Good Service

Store

bAbli

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

After exploring several return solutions, we can confidently say that EcoReturns is better in terms of pricing, support, and features. Amit has been with us since the pre-sale stage. Every issue we've faced so far has been guided by Amit to a solution. We are really impressed with the support and definitely recommend it.

Store

Waywen

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

Best automation and integration available with great support.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Great support from Amit and the team! Got a detailed understanding on the whole process.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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