EcoReturns: AI Powered Returns
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.9
feedback
95
chart
#9,367
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
6%
-
Less than a month
21%
-
Less than a year
60%
-
More than a year
7%
Reviews Summary
The reviews for EcoReturns are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Amit, Saurav, and Nitin. Users appreciate the ease of use and the AI-powered automation features that enhance the customer experience. The app is praised for its seamless integration support and efficient return management system. However, there is a negative review that mentions delays in resolving bugs and activation issues, questioning the authenticity of some positive reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2024
After exploring several return solutions, we can confidently say that EcoReturns is better in terms of pricing, support, and features. Amit has been with us since the pre-sale stage. Every issue we've faced so far has been guided by Amit to a solution. We are really impressed with the support and definitely recommend it.
March 5, 2024
Great support from Amit and the team! Got a detailed understanding on the whole process.
Feb. 27, 2024
The support from Saurav and the team at EcoReturns has been fantastic. From pre-sales, to onboarding, to post-sales technical support, our experience has been great. Feedback from customers using the EcoReturns Portal has been great as well. Overall, we couldn't be happier that we chose EcoReturns.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more