EcoReturns Returns & Exchanges for Shopify

EcoReturns Returns & Exchanges

Shopify Returns App | Shopify Exchanges | Return portal

Rating

4.8

feedback

122

Reviews

chart

#1,576

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    15%
  • Less than a month
    36%
  • Less than a year
    55%
  • More than a year
    4%

Reviews Summary

The EcoReturns app has received overwhelmingly positive reviews from users who have found it to be a valuable tool for managing returns and exchanges on their Shopify stores. Users appreciate the ease of use, automation features, and helpful customer support provided by the EcoReturns team. The app has streamlined the return process, saving time and improving operational efficiency for merchants. However, there are a few negative reviews that mention issues with responsiveness and support from the EcoReturns team, leading to some dissatisfaction among users. Overall, the app seems to be highly recommended for its automation capabilities and user-friendly interface, with a focus on enhancing the customer experience through efficient return management.

Highlights

Positive reviews highlighting the ease of use, automation features, and helpful customer support
Negative reviews mentioning issues with responsiveness and support
Efficient return process and operational efficiency
User-friendly interface and automation capabilities
Enhancing customer experience through efficient return management

Rating Breakdown

  • 5
    119% (145 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2025

good application with automation and great customer support. All the return and exchange process is completely automated with AI powered features

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Very easy, and has made automations veey convenient

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

good app for returns & exchanges with automation

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

Very nice application. Really helpful for managing exchanging and returns

Using app

19 minutes

Total reviews

2

Average rating

5.0

All reviews

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