All reviews

Rating Breakdown

  • 5
    98% (120 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 95% (119)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2025

We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless. The setup was smooth, integrations work seamlessly, and the support team is always responsive. Highly recommend!

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 5, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

EcoReturns makes returns effortless with powerful automation and seamless integrations. It truly simplifies the process for both brands and customers.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 20, 2025

Store

SheAura

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

great Support by Mr. ankit

Store

PB & J

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

support is fantastic, the ankit raj from there team really help me solve all my return problems for my customer

Store

RIJAC

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

We’ve been using EcoReturns for the last 4 months, and it has been a great experience. The automation saves us a lot of manual effort, and the integrations with Shopify and our tools work seamlessly. Setup was smooth, and everything has been running reliably since then. Highly recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

good application with automation and great customer support. All the return and exchange process is completely automated with AI powered features

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Very easy, and has made automations veey convenient

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

good app for returns & exchanges with automation

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 26, 2025

Worst approach to customers I've ever experienced. I spent months integrating EcoReturns into our carrier; they always promised everything, but it never happened. Additionally, their support is not responding to messages in their own chat!

Using app

About 2 months

Total reviews

6

Average rating

4.3

Developer Reply

We are sorry that you had trouble with EcoReturns. As you know that we did a free logistics integration for you. You wanted a functionality that was not offered by the logistics provider, hence we couldn't help you with that functionality. If you would like further support, please do not hesitate to contact us at [email protected], and we will do our best to support you. Thank you for trying EcoReturns. Wish you all the best.

5 / 5 Share

March 24, 2025

good application for returns and exchanges

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Amazing

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Best Application For Automation For Returns & Exchange Management with Advance AI Technology

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

April 21, 2025

We’ve been using Eco Returns for our returns and exchange management, and we’re extremely satisfied with the service. The platform has streamlined our entire returns process, making it much easier for both our team and customers.

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 1, 2025

we faced issue with changing the settings for receiving return products form customers through surface mail instead of airmail for which we were incurring huge charges. it took a while but was sorted in the end. especially Mr.Amit was very helpful in getting this issue sorted as soon as it came to his attention.

Store

Maatshi

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Very helpful for returns management

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Good Support, Good Automation, Highly recommended!

Store

Chokore

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 25, 2025

Worst app ever. There are multiple apps to manage returns and exchanges which are far better. Eco returns will promise you things, and then charge you without telling you and then even stop replying. All their reviews also seem fake. DO not trust them. Try different apps but do not do not use this app unless you want to be charged in millions.

Using app

2 months

Total reviews

4

Average rating

3.0

Developer Reply

We are sorry that you had trouble with EcoReturns. I believe that your problem was resolved to your satisfaction. If you are still facing issues, please do not hesitate to contact us at [email protected], and we will do our best to support you. Thank you for trying EcoReturns.