EcoReturns: AI Powered Returns
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.9
feedback
108
chart
#1,728
All reviews
Rating Breakdown
Jan. 30, 2024
first of all the best thing is their customer support , every issue will be resolved within 24 hours , and many custom integrations they have , you have to try it , best automation
Jan. 22, 2024
Thank you for providing seamless support to our brand.Its been few days with Ecoreturns and the process has become smooth to an extent. Moreover the customer representative was very helpful and gave detailed explanation of the product and services .Easy to adapt software and super fast automation.
Jan. 1, 2024
Using Eco Returns for more than 6months now and i must tell you all our returns & exchanges process are working on full Automation. The team has also always been very helpful and available when ever we needed them. Special Thanks to Amit , vivek & Puneeth for Giving best support.
Dec. 27, 2023
BEST APP TO MANAGE RETURN AND EXCHANGE IN INDIAN ECOMMERCE! ALSO TEAM ARE VERY Supportive.!!! GO FOR IT.!
Dec. 19, 2023
I am very impressed with the customer support. Talked with Nitin who helped me setup the whole system and has walked us through the process of getting it up and running on our website. Customers so far have been happy with the results. Would defiantly recommend for any business looking to improve their customer experience with returns.
Nov. 14, 2023
Solved all the problems related to exchange and return. Great app -Happy customer
Nov. 8, 2023
simple and easy to use to software with brilliant automation and good customer support.
Oct. 30, 2023
Thank you for providing Seamless Integration support. It was a Nice experience and it exceeded my expectation as the customer representative was very helpful and gave detailed explanation of the product and services . Very Easy to use software and super fast automation.
Oct. 26, 2023
Clear & simple app. You have to plan some time to get used to it, but the support is quick & reliable. I can recommend the App
Oct. 21, 2023
Support team is great, always there at anytime to resolve issues....thank you :-) Automation is fast & system is user friendly.
Oct. 20, 2023
Ecoreturn flawlessly handled our return managment system with automation, they executed the return with precision and ensured all aspects of return were managed smoothly.highly recommended for their outstanding work in return automation.
Oct. 17, 2023
Ecoreturns really helped us saving so much time and money with their automations and Return management system. Their support is also very good, timely and quick. We highly recommend this application.
Oct. 12, 2023
We recently had the opportunity to experience ECO RETURN's service, and we must say it was a stellar experience. From the moment we initiated the return process, their customer support team was exceptionally helpful and responsive. They guided us through the steps and made the whole process hassle-free. The return was processed promptly, and the communication regarding the status of returns was clear and timely. ECO RETURN's efficiency in handling the return and their commitment to customer satisfaction left me genuinely impressed. Overall, ECO RETURN's service not only met but exceeded my expectations. We will undoubtedly continue to be a loyal customer due to their exceptional service.
Oct. 6, 2023
Great application with solid automation and actionable analytics and solid integration support available. The support team is always available for help and provides great support. We highly recommend it
Sept. 28, 2023
I wonder how a customer can give a positive review to Eco-Returns. We have bought the license over 9 months ago. And we are still not live. Not only, took it long time, to get the pricing sorted out (we have 3 websites), but after we did our user testing, we found in 2 days over 10 bugs. And some of them were serious business concerns. Somehow I managed to bypass the system and create a replacement order without paying any extra money. I have raised for each issue a ticket. I send personal messages to the CEO Punith. Appart that my concerns will be considered and i should have patient, not much happened over one months. I see many positive reviews from India. I wonder how many of the them are fake reviews.