EcoReturns: AI Powered Returns

Sept. 9, 2023

we are using eco returns from past 6 month and our return & exchange process is getting so much easier than earlier. Also, the customer support team is so much friendly and helpful. we use automation system for complete return& exchange management, and we'll love to work with them.

Sept. 6, 2023

So happy that I chose EcoReturns! Amit and Saurav were very helpful! Super easy automation features!

Aug. 31, 2023

Easy to use the application with good support and advance automation with a good consumers returns and exchange portal. Thank you

Aug. 22, 2023

a great team and app to help reduce the return at your website, all necessary integration of different carriers are available, very easy to use. Highly recommended.

Aug. 9, 2023

This app is fantastic! It Is a beneficial app to manage return exchanges! Thank you EcoReturns for your support and app!

Aug. 2, 2023

Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.

July 18, 2023

good support and good services Easy-to-use app with automation and good features and good functionality

July 14, 2023

we are happy to connect with Ecoreturns, its easy to manage all the returns, also all policies are beneficial for our long time business terms. Training is good and we can easily understand all the process and solve our queries with Ecoreturns team.

July 6, 2023

Very useful app, I am using the free version for now. The support team i also very helpful. Solves many problems

July 5, 2023

The is app is good and the customer service team is also helpful. Saurav, Amit, Vivek all are extremely efficient.

July 5, 2023

We had a very complex case (being a marketplace) and the team were very happy to help with all the problems we had. They were responsive and helpful and nothing was too big a problem. The software is good but the helpful team really make it stand out. A big shout out to Saurav who has been great and very patient throughout.

July 4, 2023

Wow!. the app really works well. We would like to share our experience regarding the product service we received for this app. Initially, we held the notion that this app would not cater to our needs, but our perspective underwent a remarkable transformation when Nitin from customer service booked a meeting with one of the developer, his name is Amit. He explained in details all the features of this app. He was extremely helpful and accommodating in getting us to setup and test one order successfully on eco Return platform. Thanks to Nitin, Amit and Saurabh :) Highly recommended.

July 3, 2023

This guys are supportive throughout the onboarding sessions, really very helpful, giving good options for return process.

June 26, 2023

Indian Start-up doing very well. Very helping Customer Care and easy interface. The team during installation guided well and they keep following up for any issues or problems.

June 26, 2023

We had been looking for a seamless system to manage returns and exchange requests and came across EcoReturns which fulfilled our requirements extremely efficiently. The onboarding, support, post sale services and problem resolution is prompt and extremely efficient. Particularly Jhanvi and Amit have been very supportive and quick to respond to our queries and concerns. All in all great experience, highly recommend it!

June 20, 2023

Very Helpful team. Great solution with plenty functionality. Highly recommend. I'm Happy I chosen this app over competitors

June 15, 2023

Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.

June 6, 2023

We have just recently started using EcoReturns, but are so far very happy with our experience. The platform is super intuitive and easy to set up with Shopify and various transport partners. We have now activated 2 of our 4 Shopify stores and have been very satisfied with the support and onboarding from Saurav and his team.

June 5, 2023

We did a proper RPF process where we benchmarked different return systems. EcoReturn did win the process. We spent a lot of time to test the system and to my surprise we discovered many bugs we raised to the team. It look quite some time to get it fixed. I was surprised that other customers had not raised these issues previously. After we paid the suscription, we had some other issues and did not immediately set-up the system. A few weeks later when we wanted to set-up the system, the licence was not active any more. I was even more surprised, that i had to show proof that i paid the license. Now, it already over one months that Saurav and other team members have not activated the suscription. I send them daily reminders. But nothing is happening. Also, they promised to integration with ODOO and set up a new logistic partner. I guess these are empty promises.

June 2, 2023

very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.