EcoReturns: AI powered Returns for Shopify

EcoReturns: AI powered Returns

Full Returns, Exchange, Refund & Labels system with AI Agents
Rating
4.9
Feedback
129
Reviews
Chart
#1,872
Shopify

All reviews

5 / 5 Share
April 21, 2025

We’ve been using Eco Returns for our returns and exchange management, and we’re extremely satisfied with the service. The platform has streamlined our entire returns process, making it much easier for both our team and customers.

Store Using app Total reviews Average rating
Mesmerize India Almost 2 years 11 5.0
5 / 5 Share
March 1, 2025

we faced issue with changing the settings for receiving return products form customers through surface mail instead of airmail for which we were incurring huge charges. it took a while but was sorted in the end. especially Mr.Amit was very helpful in getting this issue sorted as soon as it came to his attention.

Store Using app Total reviews Average rating
Maatshi 12 months 4 5.0
5 / 5 Share
Feb. 26, 2025

Very helpful for returns management

Store Using app Total reviews Average rating
NapStory 5 months 2 5.0
5 / 5 Share
Feb. 26, 2025

Good Support, Good Automation, Highly recommended!

Store Using app Total reviews Average rating
Chokore Over 1 year 2 5.0
1 / 5 Share
Feb. 25, 2025

Worst app ever. There are multiple apps to manage returns and exchanges which are far better. Eco returns will promise you things, and then charge you without telling you and then even stop replying. All their reviews also seem fake. DO not trust them. Try different apps but do not do not use this app unless you want to be charged in millions.

Store Using app Total reviews Average rating
Ju Ju Jam 2 months 4 3.0
Developer Reply

We are sorry that you had trouble with EcoReturns. I believe that your problem was resolved to your satisfaction. If you are still facing issues, please do not hesitate to contact us at [email protected], and we will do our best to support you. Thank you for trying EcoReturns.

5 / 5 Share
Feb. 25, 2025

EcoReturns is an exceptional app that has completely transformed the way we handle returns and exchanges on our Shopify store. The user-friendly interface and seamless integration made the setup process a breeze. The AI-driven automation has significantly reduced our manual workload, saving us time and enhancing operational efficiency. Our customers appreciate the self-service feature, which allows them to initiate returns or exchanges effortlessly, improving their overall shopping experience. The customizable return policies give us the flexibility we need to manage different scenarios effectively. What truly sets EcoReturns apart is their outstanding customer support team. They are responsive, knowledgeable, and always ready to help, ensuring a smooth onboarding process and continuous support whenever needed. Since implementing EcoReturns, we've seen a noticeable increase in customer satisfaction and loyalty. I highly recommend EcoReturns to any merchant looking to streamline their return management system and enhance customer experience. It's a game-changer for e-commerce businesses!

Store Using app Total reviews Average rating
Walknit.com About 2 hours 1 5.0
5 / 5 Share
Feb. 24, 2025

good application, good customer support and easy to use. great app

Store Using app Total reviews Average rating
DIOSTE About 1 month 2 5.0
5 / 5 Share
Feb. 19, 2025

Store Using app Total reviews Average rating
Espanshe 4 months 6 4.3
5 / 5 Share
Feb. 19, 2025

Eco-Returns has completely transformed our return process! It’s super easy to use, and the automation has saved us so much time.

Store Using app Total reviews Average rating
haus & kinder About 1 year 6 5.0
5 / 5 Share
Feb. 1, 2025

good service and good automation

Store Using app Total reviews Average rating
Stitche 10 days 1 5.0
5 / 5 Share
Jan. 30, 2025

best app to handle returns... it allows to have hassle free process for returns n exchange of orders.... best in market

Store Using app Total reviews Average rating
Faryra 3 months 2 5.0
5 / 5 Share
Jan. 30, 2025

Good support and very helpful very good application for managing returns and exchanges.

Store Using app Total reviews Average rating
D.ARTISTS 7 months 4 5.0
5 / 5 Share
Jan. 22, 2025

Best AI automation and very good customer support. we highly recommended this application

Store Using app Total reviews Average rating
Kelingster About 2 months 2 5.0
5 / 5 Share
Jan. 16, 2025

BEST AUTOMATION. GOOD CUSTOMER SUPPORT AND VERY EASY TO USE SOLUTION FOR RETURN AND EXCHANGES

Store Using app Total reviews Average rating
OHDEE 6 days 1 5.0
5 / 5 Share
Jan. 16, 2025

Useful app provide a proper brand like experience

Store Using app Total reviews Average rating
Futuresaints 3 months 2 5.0
5 / 5 Share
Jan. 9, 2025

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is great.

Store Using app Total reviews Average rating
Preethi Shapewear 2 months 1 5.0
5 / 5 Share
Jan. 9, 2025

nice app and return and exchange automation love it

Store Using app Total reviews Average rating
MyWestern 19 days 2 5.0
5 / 5 Share
Jan. 9, 2025

Really useful app with every features which can fulfill a brand need and a great support team.

Store Using app Total reviews Average rating
JM LOOKS 8 months 3 5.0
5 / 5 Share
Jan. 2, 2025

It's Great for Easy Ecommerce

Store Using app Total reviews Average rating
Rich Rover 3 months 1 5.0
5 / 5 Share
Dec. 9, 2024

EcoReturns is great! The automation is really good and frees up the time it takes for team members to manually process returns and exchanges. The EcoReturns team is wonderful and very helpful. Definitely recommend!

Store Using app Total reviews Average rating
Wexel Art 26 days 2 5.0
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